Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of The Holiday Motel & Restaurant

2.5 out of 5
The Holiday Motel & Restaurant
1300 S West St, Olney, IL

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 25 out of 102 reviews" "
Rating 4 - Poor. 11 out of 102 reviews" "
Rating 2 - Terrible. 7 out of 102 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People nice, food good, was clean but beds, pillows need to be better.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Amazing
It was amazing stay
Stayed 2 nights in Sep 2023

4/10 Poor

Roxcenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroaches
Stayed 1 night in Sep 2023

8/10 Good

Judy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Extremely small bathroom without ventilation. Walls had multiple chipped paint areas in need of repair.
Stayed 2 nights in Aug 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and it was quiet.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tony

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Night mare
They say you get what you pay . Its has potential unfortunately the loud noises and parties people in and out all night and the traffuc is horrible once the sun goes down . People comimg and going on bicycles that wear back packs going to certain rooms in and out all through the night . Im sure you get my point of what was going on . I would not recommend this place for families and after dark stay in the room .
Stayed 1 night in Aug 2023

8/10 Good

Tiffany R

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Took 10 min for someone to come to the front desk to check us in, very odd Room had a broken, non-functional deadbolt lock, felt unsafe. All staff were friendly. Room clean overall. Beds creaked and squeaked awful, but were comfy enough.
Stayed 1 night in Jul 2023

2/10 Terrible

Kenny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was hot, moldy smelling, pools is closed for ever.
Stayed 3 nights in Jun 2023

6/10 Okay

Darcy

Traveled with family
It was a pleasant stay
Stayed 1 night in Jun 2023

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old. Slowly wasting away. Very uncomfortable beds.
Stayed 2 nights in Apr 2023

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us an hour to check in and an hour to check out. I was given the key to a room that was already occupied. The lighting was inadequate to read in bed. The facility is in disrepair, and someone near my room smoked to the point that I had to leave my room.
Stayed 1 night in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Emily, our waitress in the restaurant was one of the best we've had in the last 40 years. She is truly a delight.
Stayed 3 nights in Oct 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Stayed 3 nights in Sep 2022

8/10 Good

John

Stayed 2 nights in Sep 2022

4/10 Poor

Amanda

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Well I didn't really like anything about it I mean the beds were comfortable that's about it but I picked the hotel cuz it said had a pool and then I go there to find out that it does not have a pool anymore and then I don't think I should have had to pay as much when my check-in was really late at night and I still had to pay for two whole days
Stayed 2 nights in Sep 2022

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff, clean and comfortable rooms
Stayed 3 nights in Sep 2022

6/10 Okay

Jim

Traveled with family
Liked: Staff & service
The building is an older structure so the carpets and rooms show signs of age. We were in the back part of the hotel (room 124) and we could not access the internet available closer to the front desk. The rooms smelled a little old with a faint wisp of smoke. The beds were very comfortable and the bathroom was well-lit and the shower was excellent.
Stayed 2 nights in Sep 2022

2/10 Terrible

Sally

Traveled with partner
Disliked: Amenities, property conditions & facilities
Beds were so old they practically sunk to the floor. No chair in the room. We were on the second floor down a filthy hallway. We didn’t even stay the night in the room
Stayed 1 night in Sep 2022

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE AT YOUR OWN RISK
Dont stay here. Should not be on Hotels.com. This place is not clean or kept well. Staff not very knowlegable of what is going on in this place. First we were given an outside room that did not exsist. Then they decided it was on this inside, that room was like a horror show. Walked into a blast heater running in a bare room, disgustingly dirty and being treated for bed bugs. (HENCE THE BLAST HEATER) When we did get another room (on the other side of motel) it was not as described in Hotel.com. Thin walls, could hear people next door, uncomfortable sqeaky beds, bathroom smelled like piss. AND they have permanent live in tennants at this location. Felt ripped off and lied to. If we werent so beat from the long road trip we would have moved on. It wouldnt even be a bargain at half the cost.
Stayed 1 night in Jul 2022

6/10 Okay

Don

Stayed 1 night in Jul 2022

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel is great restaurant Needs word
The Hotel was great with no problem. But the Restaurant portion was not great at all. Did not feel like they wanted to serve me, My food was not done like I ask. Would recommend you ate somewhere else. But I would go back. I really like the hotel staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable.
Stayed 1 night in May 2022

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in May 2022

2/10 Terrible

Cate

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub hasn’t been in service for a while. Pool was disgusting. They have no lighting in the pool area so that you won’t see just how bad it is, but it’s bad. Sides of pool are brown. No chlorine or bleach in water. Rooms are dirty. Floors were badly stained. The building is very old.. they put their money into the restaurant and art center and left the hotel to go to hell sadly.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dawna

Stayed 1 night in Mar 2022

8/10 Good

Brendan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older motel
It was an older hotel. Had an outside entrance to the room. Would have preferred an inside room so we could have gone to the pool. Very cold that weekend so we weren't going to walk around to the pool. Other than that the room was clean the shoes were really wrinkled on the beds like they had not been folded just wadded up. We did not eat at the restaurant. we were in the area for a funeral.
Stayed 1 night in Jan 2022

8/10 Good

Geary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

Robert

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Updating Needed
The motel needs a lot of updating.
Stayed 2 nights in Sep 2021

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Terence

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Reunion
Air conditioner was an issue Otherwise a good stay
Stayed 1 night in Sep 2021

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service
reserved a king room and when we arrived were given a double queen. entered the room and the linens were a little messed up so we thought we'd entered someone else's room. returned to desk and he said bookings on line are not accurate and was no king available. I was uncomfortable with appearance of room I was being given. he did give us a very nice king room. I would recommend calling to book instead of booking on line.
Stayed 1 night in Sep 2021
Response from The Holiday on Sep 10, 2021
So sorry you had an issue when you checked in, happy to hear it was resolved and hope you will come stay with us again!

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family trip
Hotel was nice. room was clean. check in was no problem. very quite location.
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
Thank you so much for taking time to leave a review! They mean so much to us and we are so happy you had a great stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and nice. The restaurant served good food with good service. Overall had was a good experience.
Stayed 3 nights in Aug 2021
Response from The Holiday on Sep 10, 2021
So happy to hear you had a good experience while here at The Holiday! Thank you for taking the time to leave us a review!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Room was updated and renovated. Bathroom was in excellent condition. Nice owners. Had to leave but they gave us our money back.
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
We are sorry you had to have your stay cut short, thank you for taking time to leave a review and hope you can come back and see us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to come back to The Holiday.
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
So glad to hear you are happy to come back to The Holiday!! We appreciate all our customers!

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great people
Great place.great people
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
We truly appreciate you taking the time to leave us a review! So happy you had a great stay with us!

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for Bruce at The Holiday
Bruce was very nice He assisted us with everything we needed
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
Thank you so much for letting us know you enjoyed your stay!! Thanks for the shoutout to Bruce!!

4/10 Poor

Kevin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from The Holiday on Sep 10, 2021
Thank you for review! They mean so much to us, we strive to keep things the best for our customers!

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On old gem that still shines with service.
The clerk on check-in was amazing!!! So helpful and thoughtful throughout our stay for a family funeral. The kitchen staff prepared food for our meal (for a fee of course) that eas tasty and fresh. The building is older but they are upgrading all the time. Room was comfortable, spacious and clean.
Stayed 1 night in Jun 2021
Response from The Holiday on Jul 6, 2021
Thank you so much for letting us know about your stay. We are sorry for the circumstances but so happy we could help make your stay an enjoyable one! The old gems can still shine!!

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2021
Response from The Holiday on Jul 6, 2021
We appreciate you taking time to leave a review, we continue to work to make things as pleasant for our guests as possible!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
I thought it strange for the front desk employee to be sitting outside with 2 others the entire time I was gone doing shopping from dusk to dark.
Stayed 1 night in Jun 2021
Response from The Holiday on Jul 6, 2021
Thank you for bringing this to our attention, We hope it did not cause an inconvenience for you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Not bad
Stayed 1 night in Jun 2021
Response from The Holiday on Jul 6, 2021
Thank you for taking the time to leave a review!

8/10 Good

Lucinda

Liked: Cleanliness, property conditions & facilities, room comfort
Best Bathroom
The office staff that checked me in was cold and acted very irritated. However, check in was fast and easy. The room was very clean and quite quiet. We had an inside room so it was on the dark side - which did not bother us at all. The bathroom was fabulous. Lots of room and, I would have to say the best shower setup I have ever come across. I would definitely stay here again. Note: beds were on the soft (sink in) side.
Lots of room in the bathroom
Including an iron and ironing board
Best shower ever
Stayed 1 night in May 2021
Response from The Holiday on Jul 6, 2021
Thank you so much for your review!! We are working to make things as a great experience for our guests!

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
We've stayed here numerous times over the last 30 years and this was disappointing.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Room was clean but dreary having no outside window. It felt like sleeping in a cave.
Stayed 3 nights in Apr 2021

6/10 Okay

Stefanie

Traveled with family
Liked: Staff & service
Stayed 3 nights in Apr 2021