Ratings based on 325 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from k

great location

Posted Jul 24, 2017
Easy access to all the famous museums and shops. Lovely restaurants coffee shops nearby. Hotel staff friendly and very helpful.
Comment from Hotel Management
Jul 24, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for your kind words, we are glad ro read thet you enjoyed your stay at Palazzo Magnani Feroni and we look forward to welcoming you back! Best regards, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Great location very helpful staff Huge room... could use some updating
Comment from Hotel Management
Jul 22, 2017 by Front Desk, Hotel Management
Dear Guest, Thank you very much for your feedback, we really appreciate it
5 out of 5
Recommended
for Couples
by A verified traveler from New York City

A True Palace in Oltroarno.

Posted Jun 4, 2017
Pros: Our room was amazing - beautifully furnished, comfortable, clean. The amenities, like the roof top bar and courtyard, were really special.
Cons: Honestly, nothing could be improved. We wouldn't change a thing.
Location: Location is perfect: away from the touristy city center, a short walk to everything. Lots of great shops, restaurants, and bars in the neighborhood.
We booked this hotel on the recommendation of friends who had stayed there and we loved it every bit as much as they did! The hotel is gorgeous. We stayed in a beautiful suite that was twice the size of our NYC apartment. The staff was great: from answering questions to arranging taxis to booking excursions to just giving us a genuinely friendly greeting every time they saw us, they did everything they could to make sure we had a great visit. The small things, like free bottled water, turn-down service with chocolates, and comfy slippers and robes, made a big difference. The hotel is also in a great location. We will definitely stay here every time we visit Florence.
Comment from Hotel Management
Jun 5, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, We have no words to thank you for your lovely words, we are extremely happy to read how much you enjoyed the Palazzo and our services. We hope to welcome you back to Florence very soon and we send you our warmest regards. Francesca Di Marco
5 out of 5
by Daniele

Beautiful hotel wonderful staff

Posted May 18, 2017 on Hotels
Wonderful suite in a very good location. Our suite was beautiful, comfortable and spacious. The staff is also excellent. Parking is rather expensive, but convenient. The breakfast was very good also. For what you get, though, the room value was the best in our Italy trip.
Comment from Hotel Management
Jun 5, 2017
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! All the best, Francesca Di Marco
5 out of 5
by ROBERT

Historic charm.

Posted Mar 27, 2017 on Hotels
Beautiful historic hotel well maintained and a very friendly & helpful staff to go with it.
Comment from Hotel Management
Apr 7, 2017
Dear Guest, Thank you for your wonderful comment that I will share with pleasure with the rest of the Staff! We all hope to welcome you back soon. Warm regards, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler from London

A magnificent old Palazzo near the centre

Posted Mar 20, 2017
Pros: Its historical decor, cleanliness and wonderful staff.
Cons: Just one very minor criticism, in order to make a cup of tea you have to go out into the lobby. Tea Making facilities in the room would have been better.
Location: It is situated just across the river from all the major historical attractions. The Dommo and Campernile are breathtaking features of the Cathedral!
We found the accomodation to be first class and excellent in all respects. Breakfast was enjoyed in a room with a wonderful chandelier and excellent service. All staff werer very welcomming and helpful making our short break in Florence a time to to be treasured in memory.
Comment from Hotel Management
Mar 22, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for your wonderful comment that I will share with pleasure with the rest of the Staff! We confirm that there are coffee stations on each floor with free coffee and tea available 24 hours, but we can also provide kettles and tea in suite upon request. We all hope to welcome you back soon. Warm regards, Francesca Di Marco
5 out of 5
by william

A hotel with the real wow factor

Posted Feb 6, 2017 on Hotels
Amazing rooms with high ceilings, antique furniture and paintings. Lovely breakfast room with enormous chandelier suspended over the breakfast buffet. Super staff. They must have noticed from my passport that it was my birthday (yet again!) so they presented us with an ice bucket, glasses and a fine bottle of Prosecco. Choose a room overlooking the courtyard as they are much quieter than the street side ones.
Comment from Hotel Management
Mar 22, 2017
Dear Guest, We are delighted to read that our team contributed to make your time in Florence very special and we are very happy to see that you truly enjoyed your suite and the hotel. We hope to welcoming you back to Florence! All the best, Francesca Di Marco
5 out of 5
Recommended
for Couples
by A verified traveler from Birmingham UK

Beautiful Hotel, location was perfect & central

Posted Jan 30, 2017
Pros: Originally a Palace and all rooms are suites. History in abundance and felt special.
Cons: Maybe with roof top balcony heaters - the roof terrace could be opened up during the winter months.
Location: Eat at the Il Santo Bevitore. Reservations essential but food and experience were wonderful
Surprise trip for my wife as part of her b'day celebrations. From start to finish a fantastic experience Hotel staff were wonderful and extremely helpful. I would recommend this and will be returning.
Comment from Hotel Management
Feb 3, 2017 by Francesca, Hotel Management
Dear Guest, It was an absolute pleasure welcoming you at Palazzo Magnani Feroni and looking after you and your wife during your stay in Florence! Just a quick note regarding the terrace, which is open 24/7 even during winter. We do have heaters available upon requests, so in case you will visit us during the winter again make sure to inform the reception that you wish to go on the terrace and we will provide all the heaters you need! Looking forward to welcoming you back soon, I send you my best regards. Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; Friendly staff

Posted Jan 24, 2017
Pros: Breakfasts and spacious rooms.
Cons: Not much
Location: It is on the South side of the Arno River, so mostly we walked into the central Florence area (10 to 15 minute walk)
We had a great stay at Pallazo Magnani Feroni. It is a suites hotel only 13-14 rooms. Very spacious and friendly, helpful staff. It is located on the south side of the Arno River, but central Florence is walking distance. Great breakfasts and a roof top terrace with a great view of Florence.
Comment from Hotel Management
Feb 3, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! We hope to welcoming you back soon! All the best, Francesca Di Marco
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Be treated royally at the Palazzo Magnoni Feroni.

Posted Dec 18, 2016 on Orbitz
Pros: Everything, great location in nice neighborhood.
Cons: No
Everything is great from the moment you come through the doors!
Comment from Hotel Management
Jan 4, 2017 by Francesca Di Marco, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion, we really appreciate you kind words! All the best, Francesca Di Marco