Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice accommodations in an easy to find location

Posted Jul 17, 2016
Pros: we were looking for a hotel in this area and this one worked for us
Cons: nothing I can think of
This hotel met our needs and was in a location that we chose.
5 out of 5
by A verified traveler from california

Nice hotel...

Posted Jun 27, 2016
Pros: hotel staff
Cons: parking
Location: lots of restaurant, freeway accessible...
nice hotel for a small city of Lacey, but my issue here is the parking... lack of parking...
Comment from Hotel Management
Jul 4, 2016 by Sheila S. , Hotel Management
Thank you for taking time to write a review of our hotel. We are pleased that you found our staff to be a plus side to your stay! We are aware that our parking gets tight when we are at capacity. We are looking for possible solutions to better accommodate our guests.
4 out of 5
by A verified traveler

Posted Mar 5, 2016
Good location for a short, personal visit. Easy access to highway, road trip supply shopping.
3 out of 5
by Anthony from Lapwai

Good stay, beware of high traffic street noise...

Posted Feb 24, 2016 on Hotels
hotel was next to a busy street or off ramp traffic made it hard to relax. Hotel was tucked away next with another sharing one entrance making it awkward to locate entrance. Other than that it was a nice stay, breakfast was good
5 out of 5
by A verified traveler

Quick Stop or long stay. Near Cabelas and Olympia

Posted Jan 7, 2016 on Hotels
In and out. Very clean and comfortable.
Comment from Hotel Management
Mar 12, 2016 by Erika, Hotel Management
Dear traveler, Thank you for your recent stay and for sharing your great feedback. Safe travels,
3 out of 5
by A verified traveler

A mixed bag

Posted Jan 3, 2016
Nice people, clean facility, some issues with extremely loud heater lowers score.
Comment from Hotel Management
Jan 9, 2016 by Erika T., Hotel Management
Dear guest, Thank you for your comments regarding your stay with us. We apologize for the heater issues you experienced. Hope you can give us a second chance to really impress you. Sincerely,
5 out of 5
by A verified traveler from Oregon

Nice hotel, easy to find location

Posted Dec 24, 2015
The staff was wonderful, let the kids play in the pool after kid hours since there was no one in there, the breakfast had several items to choose from, we had a smoke detector with a dying battery and the staff replaced it very quickly and offered us a discount on our room. Overall it was a great place to stay that was in our budget and we'll likely stay there again.
Comment from Hotel Management
Dec 28, 2015 by Erika T., Hotel Management
Hello Tricia, It is wonderful to know you and your family had a great stay with us and enjoyed our amenities and outstanding customer service. We look forward to seeing you all next time! Wishing you a great New Year!
3 out of 5
by Donna from PDX

A gem with a couple of defects

Posted Dec 24, 2015 on Hotels
Everything was great, except for the shower, which sprayed out the back of the shower head and quickly jetted a huge puddle outside the bath near the toilet; had to take a bath instead. I notified the desk and they said they would have it seen to right away. Excellent staff! The breakfast was excellent, but I fear the turkey sausage may have been the cause of our stomach upset later in the day!
Comment from Hotel Management
Mar 5, 2016 by Erika, Hotel Management
Hello Donna, Let us start by apologizing for the discrepancies with the shower head. Such issues have been addressed and resolved. We are glad you enjoyed our delicious breakfast and great customer service. Thank you for your recent stay. Happy New Year!
4 out of 5
by A verified traveler from Oregon

Good stop over on way to Thanksgiving family visit

Posted Dec 2, 2015
A very comfortable and quiet room. Location easy off on freeway. Our room was on the side of the hotel away from the freeway and very quiet. A nice touch was ht water and tea choices in the lobby/breakfast area open in the evening.
Comment from Hotel Management
Dec 2, 2015 by Erika , Hotel Management
Dear Marilyn, We are excited you and your family enjoyed our location, comfort, breakfast and refreshments. Thank you for taking the time to write about your experience with us. Happy holidays to all of you!
5 out of 5
by yvonne from Issaquah

friendly staff

Posted Nov 28, 2015 on Hotels
The front desk clerk was very helpful and personable. Nicest clerk I've had in a hotel
Comment from Hotel Management
Feb 6, 2016 by Erika, Hotel Management
Hello Yvonne, Thank you so much for your kind words! Best wishes,