Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Super Hotelzimmer

Posted Aug 28, 2016
Gute bequeme Betten. Großer Pool. Unkomplizierter Check in.
4 out of 5
by A verified traveler

Posted Aug 27, 2016
Pool dirty with yard debris but clean around the area. Also, breakfast good, needs waffle machine!
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
Thank you for the review. We will look into the waffle machine.
4 out of 5
by A verified traveler from Bellingham WA

Good hotel close to the Capitol

Posted Aug 26, 2016
My room was dirty, my white socks ended up black, the air conditioning super dirty, the beds are comfortable, the walls of the bathtub dirty as well.
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
Thank you for your review. We will continue to work to improve in these areas for your next visit.
3 out of 5
by A verified traveler from Portland, OR.

Pleasant surroundings

Posted Aug 26, 2016
The hotel overall was fine, and the room was nice. The hotel is in a beautiful setting (lakeside) and the staff had a welcoming yet informal feel (low key dress and style). I had dinner at the bar and the food was fine other than the cornbread being very under-cooked. The bartender was a bit of a slacker; was whining about working his Friday because he was filling in, was inattentive after serving me (so I couldn't tell him about the cornbread), acted surly with guests, didn't pay attention to details. Honestly, a bar is much better when you have a solid personality behind it who understands what good basic service is. Breakfast advice: it's summer so why not have a nice display of sliced fruits for breakfast? The steam table had strange scrambled eggs, "fried" potatoes that had oil on them but very under-cooked and reheat-style sausages. Also, why no sundries section? The front desk said "we've got some vending machines by the exit light". That turned out to be a soda machine. Honestly, if you're going to cut corners at least have a section that offers snacks, juices, razors etc. for purchase. There is no convenience store near the hotel so offer something and since you don't have room service at least give customers the option of purchasing items.
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
T, Thank you for the review. We offer all sundries at no charge at the desk so I think we may have misunderstood your question. We will continue to work on our service in all areas for your next visit.
5 out of 5
by A verified traveler

Easy to reach from interstate

Posted Aug 24, 2016
Lovely grounds, quiet hotel, accommodating staff. Restaurant was also good. I left my tablet in the room, I called the hotel the next day and they said they'd found it and mailed it to my home. I was very grateful for this.
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
Thank you for your review. We will see you next time.
4 out of 5
by A verified traveler from Alaska

Great View

Posted Aug 24, 2016
Pros: We really like the location. It wasn't by any busy street or highway. The wooded area was very enjoyable. My wife enjoyed the pool.
Cons: Check in process can be improved. More items on the breakfast buffet.
Location: The hotel is located in a wooded area. It is set behind 2 story professional buildings. A very low noise location.
The RL is an older hotel that is being updated. The hotel is in a very nice wooded area. Has a great view of a small lake. It is not close to any restaurants. We only ate breakfast at the onsite restaurant. We had the breakfast buffet. It was a very basic buffet. I had to wait to check in at the hotel. There were two employees at the small front desk. Everytime I walk by the front desk, there was a line to check in...etc. This was the only draw back to the hotel, the wait to check in. They are working on installing self check-in kiosks, but they are not working yet. You will need a car to get to or from this hotel. Several customers had dogs, thus I believe it was pet friendly.
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
Ernie, Thank you for all your kind words. We will keep trying to improve the check in process for your next visit.
2 out of 5
by A verified traveler from Oregon

There are better hotels near by

Posted Aug 22, 2016
Pros: Close to family
Cons: Just about everything
After waiting more than 5 minutes in the lobby - there really is no front desk. We were greeted by a sweaty poorly dressed man, who checked us in on a computer. Out room was sparse, laminate floors, no seating felt more like a dorm room. Breakfast the next morning was chaotic, wait staff was poorly trained, dressed in street clothes made to possibly look casual but just looked dirty and inkept. There was no additional help to bus tables so waiters were doing that too. Place was a mess and the food was average at best.
Comment from Hotel Management
Aug 28, 2016 by Safe Travels, Hotel Management
Thank you for your review. We will continue to work on improving in these areas.
5 out of 5
by A verified traveler from L, Olympia

Beautiful

Posted Aug 20, 2016
Loved the pictures online but was blown away by how nice it really was in person. Staff are all super friendly and room was clean and comfortable. Kids loved the pool.
Comment from Hotel Management
Aug 22, 2016 by Safe Travels,, Hotel Management
Thank you for all your kind words about the hotel and the staff. See you next time.
4 out of 5
by A verified traveler

Beautiful setting

Posted Aug 19, 2016
Made reservations at last minute. Pleasantly surprised.
Comment from Hotel Management
Aug 22, 2016 by Safe Travels,, Hotel Management
Happy you enjoyed it. See you next time.
5 out of 5
by A verified traveler

Posted Aug 19, 2016
Quiet location and an up-to-date, comfortable room.
Comment from Hotel Management
Aug 22, 2016 by Safe Travels,, Hotel Management
Thank you!!