Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Ok facility and close to the capitol

Posted Jul 26, 2016
Pros: The pool and the location.
Cons: Maintenance of facilities. Two of the lights in the room needed new bulbs.
We stayed for 4 nights and facilities and staff were okay. Not anything fancy, but sufficient. A little inconsistent in service, though I won't hesitate to recommend this hotel as a convenient and acceptable place to stay.
3 out of 5
by A verified traveler

Great Location

Posted Jun 25, 2016
Pros: Location and friendly staff.
Cons: The room safe, bathroom sink drain stopper and bathroom sink overhead light needed fixing.
Location: Restaurants, gas and convenience stores nearby. Easy access to I-5.
The hotel was adequate, but it needs a makeover. We had to have our safe replaced, the bathroom sink didn't have a drain pop-up handle, and the bathroom sink overhead light did not work well.
4 out of 5
by A verified traveler

Close downtown and Capitol. Easy on and off hwy.

Posted May 8, 2016
Fantastic breakfast but ends at 9:00. Staff super - even printed boarding passes for us. Light over sink temperamental, minimum counter space. Great rates except pop machine.
Comment from Hotel Management
May 12, 2016 by Theresa , Hotel Management
Dear Guest, Thank you for completing this survey and leaving us comments. I will pass your comments on the pop machine rates to team responsible for the machine. I hope you will visit us again so we may exceed your expectations. Sincerely, Theresa Barnhart Front Desk Supervisor Quality inn Olympia
4 out of 5
by A verified traveler

Nice hotel

Posted Apr 11, 2016
It was a nice hotel close to the interstate but still quiet.The rooms were clean and fresh. We came in very late and only stayed the one night but we're happy with our stay and would stay again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
3 out of 5
by Benjamin from Portland, OR

A perfect budget friendly stay

Posted Mar 21, 2016 on Hotels
This hotel is great for a budget friendly stay. That said, my two bed room offered the surprise amenity of a mini-fridge and microwave in addition to the coffee maker. That said, my group stayed for two nights and when we headed out for the day (around 10am) after our first night we apparently missed our chance for housekeeping as no one touched the room before we got back well after midnight. So if you need housekeeping and aren't an early-bird, make sure to call the front desk to let them know. Also, breakfast is only served until 9am and cleaned up promptly after; so make sure to get up early if you're interested.
5 out of 5
by A verified traveler

Posted Mar 5, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Theresa, Hotel Management
Dear Guest, Thank you for you for completing this survey. We will pass this information on to all of our employees so they will continue to give friendly and professional service to all guests. We hope you will visit our hotel again so we can give you superior service again. Sincerely, Theresa Barnhart Front Desk Supervisor Quality Inn Olympia
4 out of 5
by Sheri

Posted Feb 28, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Theresa, Hotel Management
Dear Sheri, Thank you for taking the time to complete this on-line survey. We appreciate all of our guests comments. They will help our staff to continue to give professional & friendly service to all of our guests. We hope you will choose to visit us again so we can meet all your needs and expectations. Sincerely, Theresa Barnhart Front Desk Supervisor Quality Inn Olympia
4 out of 5
by Corey from Chicago

Nice Place with Friendly Staff

Posted Feb 19, 2016 on Hotels
The people working at this hotel were super friendly and that makes a huge difference. The room was comfortable and nice enough. It's a good deal for the price, for sure. They have the weird small square half-pillows that so many inns and motels seem to have for some reason, so BYOP (bring your own pillow) if you can. Also the location was really convenient and right off the highway (but not noisy), which was exactly what we were looking for.
Comment from Hotel Management
Apr 30, 2016 by Theresa, Hotel Management
Corey, Thank you for leaving us positive comments. I will pass these on to all of our staff so they will continue to give professional & friendly service to all of our guests. We hope you will come again so we may exceed your expectations of service. Sincerely, Theresa Barnhart Front Desk Supervisor
3 out of 5
by A verified traveler from Seattle

Good for the price

Posted Feb 17, 2016
Pros: Pleasant staff. Waffle maker. Comfy bedding.
Cons: We didn't have coffee packet and cups in the room, so cleaning person should pay more attention.
Location: If you have a car, it's OK location. If you don't have a car, it's hard to get around.
Small, cozy, nothing fancy, but good for the price. The staff are nice pleasant people. The bedding was very comfortable. There was a coffee maker but they forgot to place coffee packet (coffee, sugar, creamer and a stick). They forgot to place any drinking glasses or cups in the room so we had to use our empty soda bottle to drink water and to rinse our mouths after brushing teeth.
Comment from Hotel Management
Feb 22, 2016 by Theresa, Hotel Management
Dear JJ, Thank you for completing this on-line survey. We appreciate the comments you left for us to review. I have passed the issues with the coffee and cups missing on to the housekeeping supervisor. she has reviewed this with her staff. We hope to see you again in the future so we may exceed your expectations. Sincerely, Theresa Barnhart Front Desk Supervisor Quality Inn Olympia