Only one left in town to book
Posted Jul 31, 2016
The staff is amazing, the hotel is old, needs remodeling and a serious cleaning. We were in town to look for a new home, did not know it was annual Lavender festival time. Had no choice when booking. Were it not for the staff I would give this hotel a minus 10. After seeing Steven Choice on Who's the Boss just 2 days after staying here, he SERIOUSLY NEEDS TO VISIT this one. There was a layer of dirt/dust that was 10 inches long on the curtains from top to bottom, has not been vacummed in years. It's just too old, need a major overhaul. and paying what we did for the room was painful. But as I said we had no choice. I will go back to say hello to the staff as they did everything they could to make our week long stay as nice as they could. Cudos to the staff, shame on Steven Choice for ignoring this place, not even close to Choice standards and that is why we avoid Choice hotels... Every Choice hotel we have ever stayed in has never been worth it.
Comment from Hotel Management
by FDA, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.