Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
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Reviews of Quality Inn & Suites Sequim at Olympic National Park

2.5 out of 5
Quality Inn & Suites Sequim at Olympic National Park
134 River Road, Sequim, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Becky, Medford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Wonderful staff! We arrived late into the evening for check-in. It had been raining/windy/chilly and they even had a crock pot of hot, delicious Minestrone soup and crackers available for their guests to enjoy upon check-in! I have NEVER had that kind of service! Thank you!!
Stayed 1 night in Mar 2024

6/10 Okay

Jadzia

Traveled with family
Liked: Cleanliness
The weekday breakfast attendant was so wonderful. Her breakfast specifically was the best!! However, front desk staff, specifically the night guy, seemed very unknowledgeable. When we came in at 10:30 at night to check in, we walked in on a confrontation where a guest was visibly upset by something she claimed he did. We didn’t know the situation, but his response left a bad taste in our mouth. He responded unprofessionally by yelling back at the woman, instead of calling his manager like he threatened to do initially. It was just very bizarre. As two women traveling alone, that altercation made us feel uneasy about our stay. Thankfully, we were fine during the time spent there. Additionally, when we went to check out early, he failed to mention specific fees that incur as a result and when we were confused when the morning staff told us about it, he made a sly comment going “ooooh yeahhhh…” that was extremely distasteful to us. If you knew about the stipulations with checking out early, why not tell us that as SOON as we asked about it? We inquired with him on 2 separate occasions about the early checkout. Regardless, it worked out fine for us. We still left early. At the very least, the room was extremely clean, the beds were very comfy, and ALL other staff were extremely kind and welcoming. We didn’t have time to use the pool, but it was very small anyways. It’s good for maybe a one or two night stay but given the facilities aren’t the most modern, I might skip next time.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to Sequim and highway. great breakfast very nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly facility is the best amenity, also the staff was super friendly! 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Nice indoor pool
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the waffles!
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reserve. Easy to find. Easy to park Clean, quiet and safe.
Stayed 2 nights in Mar 2024

8/10 Good

Samuel

Traveled with partner
Liked: Staff & service, property conditions & facilities
over looking a storage yard, and constant kids running up and down the halls, otherwise the stay was fine. Staff was cordial and pleasant, and did an excellent job with anything we asked for.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jason

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 40th anniversary that weekend ,i stayed here because of the pool and jacuzzi we were looking forward to it after our dinner,therevwas a large group of kids staying there running up and down the hallway for hours, it was very noisy i said something several times, after our dinner we were looking forward to using the pool but it was closed do to one of the many noisy kids vomited in the pool ,the pool and jacuzzi were closed for 24 hours, we were only there for the one night, we were very disappointed, besides that the staff and everyone else were very professional.
Stayed 1 night in Feb 2024

4/10 Poor

Vitaly

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stuff smoked at front lobby, over weekends limited breakfast
Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Both the check in staff and the late night staff when I needed some help. The breakfast was very good although by 8:30 they had run out of the sausage and so I was forced to survive on biscuits and gravy, waffles, scrambled eggs, and hash browns. In other words, it was a great breakfast. Will stay again.
Stayed 1 night in Jan 2024

8/10 Good

Mariani

Business traveler
Stayed 1 night in Jan 2024

10/10 Excellent

kenneth

Stayed 1 night in Jan 2024

8/10 Good

Reginald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Stayed 2 nights in Nov 2023

10/10 Excellent

Angella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so amazing! Super helpful and friendly. I will be back for sure
Stayed 1 night in Nov 2023

10/10 Excellent

Steven, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every we hoped for and more!
Stayed 5 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Ariel

Stayed 1 night in Nov 2023

10/10 Excellent

Charles, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Sumiko

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Vicki

Traveled with family
Liked: Amenities
The rooms were very clean, bright. The thermometer was not loud and easily adjusted. The lobby was very welcoming.
Stayed 3 nights in Oct 2023

8/10 Good

Kevin, Kirkland

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Management is always the issue!
Stayed 2 nights in Oct 2023

8/10 Good

Claudette L

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
We paid for a junior suite. Small room. Small closet (no doors) and limited dresser space. One side chair crammed in a corner. The king bed and bedding were average and proved uncomfortable for a multi-day stay. The staff were excellent; friendly, courteous, professional. Discovered that most bookings are for construction and related workers in the area. Felt that the price exceeded the quality. If not for the staff hospitality, I would rate this hotel 2.5 stars.
Stayed 5 nights in Sep 2023

6/10 Okay

Sean

Stayed 4 nights in Oct 2023

10/10 Excellent

Douglas, Denman Island

Stayed 1 night in Oct 2023

2/10 Terrible

Ho-Nan

Stayed 1 night in Oct 2023

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Room big and beds comfortable. Will stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. All 4 staff members were more than willing to go above and beyond to help us with travel plans.
Stayed 1 night in Sep 2023

6/10 Okay

Claudette

Liked: Cleanliness, property conditions & facilities
All went well
Stayed 2 nights in Sep 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was conveniently close to the highway and downtown. The staff was professional and willing to help guest.
Stayed 1 night in Sep 2023

4/10 Poor

Tianyi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was okay and staff were very friendly. Two things I have to mention: Hanged ‘DO NO DISTURB’ outside the door because our 8 month baby was still sleeping but got a phone call from the hotel that caused our baby big crying. Do you really know what ‘DO NO DISTURB’ mean? We didn’t get housekeeping because of the hanging ‘DO NO DISTURB’ which was okay but I asked for one on our way out but ended up not getting any housekeeping service. I understand there was a maintenance going on site but this is not an excuse to do bad customer service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and relaxing
Stayed 2 nights in Sep 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Sep 2023

2/10 Terrible

John

Stayed 2 nights in Aug 2023

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience. Staff are friendly and professional. Room is quiet and clean. Although it is a bit far from Olympic National Park, it worth the detour.
Stayed 4 nights in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly.
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time. The staff was very friendly and always helpful. The room was nice it was just uncomfortable to find the previous people’s shampoos high on the shower ledge. I think it was just missed. But when we asked for new towels and anything for our room it was done when needed. Breakfast was decent and the staff that fixed breakfast was kind as well. The only thing that was disappointing was the hot tub. It’s a great place to stay for hiking but if you are looking for a hot tub after, this one didn’t seem to be working properly. The jets were not working and it wasn’t very hot. Overall if u need a place to just shower sleep and have an included breakfast not bad.
Stayed 3 nights in Aug 2023

4/10 Poor

Karl

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Steve, Madera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a Apple Bees restaurant basically on the premises
Stayed 1 night in Aug 2023

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel was completely full, the employees were very gracious and quick to act on requests. It was a very comfortable place to be especially since I painted in the sun and wind most of the day. I know businesses are trying to recover from lack of sales during the pandemic but It certainly took a serious dent out of my very small busines's budget w.hen the local hotels raised the rates during the Lavender Fest
Stayed 4 nights in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Clean at All
The man who checked us in said MAYBE three words to us. He did not seem glad we were there. I expected a clean room when we got there, it was only AFTER I had used the restroom, and smelled the urine soaking on the floor, I realized there was urine ALL OVER the toilet seat. I had to go to the nearby Walmart and get gloves and disinfectant to wipe things down so we could actually use the bathroom. I wiped all kinds of colors of urine and filth off of all the surfaces. We could have camped somewhere and had cleaner facilities.
Stayed 3 nights in Jul 2023

8/10 Good

Catherine, Aptos

Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to the Hwy so easy access on and off to get to Olympic National Park
Stayed 3 nights in Jul 2023

6/10 Okay

Sarah

Stayed 2 nights in Jul 2023