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Reviews of Candlewood Suites Omaha - Millard Area, an IHG Hotel

2.5 out of 5
Candlewood Suites Omaha - Millard Area, an IHG Hotel
13003 I Street, Omaha, NE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 223 reviews" "
Rating 8 - Good. 51 out of 223 reviews" "
Rating 6 - Okay. 17 out of 223 reviews" "
Rating 4 - Poor. 7 out of 223 reviews" "
Rating 2 - Terrible. 5 out of 223 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and pet friendly. Although we were not told about the extra fee for our dogs.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy, Berrien Springs

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room amenities, so happy they allow dogs for a small fee, and it was nice and clean. Only complaint was the towels were rough. Other than that a nice place to stay as we were traveling through. Would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was not friendly or helpful

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Susan, Inverness

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. No complaints. Really liked the "L" shaped table we could use to face each other to play cards. Real refrigerator and dishes/silverware were a delight. I'd return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie, Holland

Stayed 1 night in Dec 2023

10/10 Excellent

Shanti, Woodinville

Stayed 1 night in Dec 2023

10/10 Excellent

Loretta

Stayed 1 night in Dec 2023

4/10 Poor

Dean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very noisy fridge, Was startled every time the ice maker dumped ice or pumped water or started cooling
Stayed 2 nights in Nov 2023

8/10 Good

Kyrstin

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, safe, parking lot well lit at night and front desk staff was friendly at check in. Bed was really comfy, nice shower with hot water. Only downside I noticed- that didn't apply to me for this trip- was the kitchen was missing things like silverware, a pot and other essential cooking utensils that would be necessary for an extended stay. There also is no ice maker in the hotel, only the ice maker in the freezer in the room which worked well for me. Overall, I enjoyed my stay for the one night I visited while on the road and would recommend to anyone for a short visit.
Stayed 1 night in Nov 2023

8/10 Good

Joy Omega

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was great but, my bathtub wasn’t cleaned.
Stayed 3 nights in Nov 2023

10/10 Excellent

Connie, Holland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect space and clean place
Stayed 1 night in Nov 2023

6/10 Okay

Jane

Liked: Cleanliness, staff & service
It was ok. I was not impressed or dissatisfied, just ok.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas, Dousman

Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Steven

Liked: Cleanliness, room comfort
Disliked: Staff & service
No frills. No fun.
The hotel personnel smoked often just outside the entrance so that you had to walk through a wall of smoke.
Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Stayed 1 night in Jun 2023

8/10 Good

Harold

Stayed 1 night in Jun 2023

4/10 Poor

Nathan

Traveled with group
Liked: Cleanliness, property conditions & facilities
We showed up after a Christian concert around 11 pm. We showered and got ready for bed. We received a loud knock around 11:30 saying there was a noise complaint about our room. Maybe we were loud, I am not sure, certainly not purposefully. The problem was the extremely loud knocking sound for 2 hours, starting early in the morning. That limited our sleep. The refrigerator makes a tapping sound the entire night as well. Beds and pillows are good. Shower is good.
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, clean and spacious
Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Mar 2023

2/10 Terrible

Bryan

Stayed 1 night in Jan 2023

10/10 Excellent

Pamela

Stayed 1 night in Nov 2022

2/10 Terrible

Gerald

Traveled with partner
Did not like the staff and the water temps were unsatisfactory

6/10 Okay

Brandon

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022

4/10 Poor

Teresa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed convenience and proximity to my daughter’s neighborhood. It was nice to have such a large room and kitchen for our week long stay.
Stayed 7 nights in Jul 2022

8/10 Good

Dianne

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Excellent beds.
Stayed 1 night in May 2022

10/10 Excellent

Shelbi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is close to major shops. Convenient if anything was left at home and easy access to food. The only thing I didn’t like were people smoking in their rooms and it gets into the hallway. If I was a smoker I would not have an issue with, but I am not and it’s not something the staff can really do about it.
Stayed 4 nights in Mar 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great service. Clean room.
Stayed 1 night in Feb 2022

10/10 Excellent

Jaylynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! Was absolutely amazing.
Stayed 1 night in Feb 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, good location!
Stayed 2 nights in Jan 2022

10/10 Excellent

Andre

Stayed 3 nights in Jan 2022

10/10 Excellent

Loretta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Candle(wood Suites) in the Wind
Clean, centrally located, a great workout room AND free laundry!! New appliances and equipped with cooking utensils. This almost feels like home!
Stayed 1 night in Dec 2021

8/10 Good

Carla

Stayed 1 night in Dec 2021

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times while visiting family in Omaha. Always clean and the staff is friendly and helpful. I asked for a recliner for my wife with back issues and they gave us one. I would highly recommend this hotel to anyone.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candlewood Suites hands down is the best place I have ever stayed you cannot beat the cleanliness, the friendly staff and the munchie cupboard they have is beyond words if u forget something they have it plus a lending cupboard great property awesome sized rooms and comfy beds.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and handy location. No Breakfast.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 7 nights in Jun 2021

6/10 Okay

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, laundry facilities are free to use, workout room has basic equipment and is very spacious. The common areas including thr outside is very clean and the staff keeps the place sanitized. Our stay very enjoyable.
Stayed 8 nights in May 2021

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omaha
We reserved and pre paid for a suite but it wasn’t available when we arrived, super discouraged. We did receive a nice room for $99 instead. Very friendly staff and helpful, waiting on my refund
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Probably won’t go back
Just ok. Dishwasher full of dishes. Some still with food on them.
Stayed 1 night in Apr 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supremely comfortable.
The employees were ALL exceptionally friendly..from the housekeeping to the front desk. The room was very clean and the climate controls were perfect.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would say was the bed was not a king size
Stayed 1 night in Apr 2021