Get an overview of this hotelOmaha hotel in Northwest Omaha with free breakfast and indoor pool

Location

Located in Northwest Omaha, this hotel is within 1 mi (2 km) of Miracle Hill Golf & Tennis Center and Heron Haven. The Knolls Golf Course and OPPD Arboretum are also within 2 mi (3 km).

Hotel Features

This hotel features an indoor pool, a spa tub, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference rooms, dry cleaning, and laundry facilities.

Room Amenities

All 84 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.

Country Inn & Suites By Carlson, Omaha West, NE

Hotel Amenities

Hotel Amenities

Country Inn & Suites By Carlson, Omaha West, NE features an indoor pool and a spa tub. High-speed wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This Omaha hotel also offers a library, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

  • Number of buildings/towers - 1 
  • Free WiFi 
  • 24-hour front desk 
  • Free use of nearby fitness center 
  • Total number of rooms - 84 
  • Spa tub 
  • Number of floors - 3 
  • Indoor pool 
  • Business center 
  • Laundry facilities 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Library 
  • One meeting room 
  • Free self parking 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Premium TV channels 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Cable TV service 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary breakfast is offered.

Nearby Things to Do

An indoor pool and a spa tub are on site.

  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: USD 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Country Inn Suites Hotel Omaha
  • Country Inn Suites Omaha
  • Country Suites Omaha
  • Country Inn Carlson Omaha West NE
  • Country Carlson Omaha West NE
  • Country Inn Suites By Carlson Omaha West NE

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Learn more.
4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Learn more.

Hotel Renovation

2 out of 5
by
Posted Feb 20, 2017
Cons: Disclose to guests that they are under construction and allow for guests to cancel.
When I arrived I was told the hotel did not have the room I booked through expedia. They stuck me in the last room available. I was also informed that they were under complete renovation and that 9-6 each day would be loud construction. I asked for a full refund for my stay, as the whole point of getting away was to be relaxing in a quiet place. I received a partial refund. I will not be returning.
Comment from Hotel Management
Feb 23, 2017 by Customer Care
Thank you for sharing your experience with us. We apologize that you were not satisfied with service you received from our staff and the condition of the hotel during your stay. Your feedback will be forwarded to the hotel management to ensure situations like these won't happen again in the future. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels.
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I'd stay there again

5 out of 5
by from Houston, TX
Posted Jan 21, 2017
Pros: beds and size of room.
Cons: Nothing really
Location: There's a Culver's in the parking lot for quick eats!
Nice staff, great beds, good breakfast. This was a great last minute find.
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No thanks

2 out of 5
by from US
Posted Jan 6, 2017
Had to pay even when a car accident prevented our getting there. No exceptions to cancellation policy. ???
Comment from Hotel Management
Jan 19, 2017 by Customer Care
We appreciate you bringing this matter to our attention. We understand the inconvenience if you were charged and you haven't used the room because of the unexpected incident. If you wish to discuss this please feel free to do so with the hotel's accounting department.
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5 out of 5
by
Posted Nov 28, 2016
Well stay here again. Was clean and the breakfast was very good. The only problem is the entry to the hotel as it is very steep and you can hit bottom.
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Great place for weekend stay!

5 out of 5
by from Des Moines, IA
Posted Nov 24, 2016
Pros: Staff was very friendly & helpful. Very accommodating.
Cons: The Jacuzzi tub seemed to need to be thoroughly cleaned.
Location: Culvers in the parking lot, simple drive to the nearby mall.
We have stayed at this hotel a couple times; staff has been very friendly both times. Part of the reason we re-booked this hotel was for use of the hot tub. When we went to use it it was waaaayyyyyyy too hot for our use. We told the receptionist Stephanie at the front desk and they must've not been too booked based upon the number of cars in the parking lot and she upgraded us to the Jacuzzi room. The use of the Jacuzzi room was awesome, just seems that the Jacuzzi tub needed scrubbed as when we drained there was a film on the side of the tub from the build up. The continental breakfast was great.
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Had been told we would be close to Oa kRidge Mall

3 out of 5
by from US
Posted Nov 22, 2016
Pros: Breakfast & 1st floor room
Cons: Cleaning the rooms everyday!!!! We all woke up with back aches & the pillows are too soft!
We stayed from Thursday thru Sunday & our rooms were never cleaned. Clean towels were always in the bathroom but our beds not made or garbage emptied. The breakfast was good & we appreciated that our room was on the first floor.
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Easy to find

5 out of 5
by from nd
Posted Nov 11, 2016
Great place. Clean. Quiet Easy checkin Good breakfast
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Close to interstate

2 out of 5
by from US
Posted Nov 11, 2016
Old food was in mini fridge and shower water didn't drain quickly in the tub. Towel shelf was broken in the bathroom. Carpet was dirty. Complimentary breakfast was o.k, but 2 people in our party didn't like the orange juice.
Comment from Hotel Management
Nov 15, 2016 by Online Support Specialist
Harry, Thank you for taking the time to share your comments with us. We apologize for the issues you encountered with the conditions of your room. Your comments are appreciated and will be used to continually improve our services. We hope for another chance to exceed your expectations.
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Great value for a clean & comfortable stay.

4 out of 5
by from US
Posted Oct 31, 2016
Pros: Comfortable room, except it appeared a chair was missing from the room.
Cons: Glasses & cups
The hotel & staff were friendly & clean. Breakfast was above average for for cost of stay. I dislike drinking out of plastic & foam cups & when I requested a glass coffee cup I was given a dirty one. That is the only negative about this place.
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5 out of 5
by
Posted Oct 11, 2016
I've stayed here twice. This is my go to hotel for Omaha. Reasonable prices, clean, quiet & friendly.
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