Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

college tour

Posted Jul 28, 2016
Nice stay for out of town guests visiting colleges in the area. Hotel safe and comfortable.
Comment from Hotel Management
Jul 29, 2016 by Fairfield Inn and Suites Downtown Omaha., Hotel Management
Thank you for rating us a 5! We appreciate the good feedback and will share with the team to continue to inspire and motivate them to deliver exceptional customer service.
5 out of 5
by A verified traveler

Stay over nighy

Posted Jul 23, 2016
Plane canceled had to stay overnight chose this hotel and a very nice experiences. Desk clerk very helpful Van driver polite
Comment from Hotel Management
Jul 24, 2016 by Briana Butler AGM, Hotel Management
Thank you for rating us 5 on Expedia! Our staff will be please to hear these great words of their service. We look forward to your next stay with us in Downtown Omaha.
4 out of 5
by A verified traveler

Posted Jun 24, 2016
Nice, helpful staff. Comfortable room. Great location.
Comment from Hotel Management
Jun 26, 2016 by Chris, Hotel Management
Thank you for your great rating of the Fairfield Inn and Suites Downtown on Expedia! We appreciate the great comments you shared. We look forward to having you back in the future. Regards, Christopher Johnson GM Fairfield Inn and Suites Omaha
4 out of 5
by john

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016
John, thank you for taking the time to review the Fairfield Inn and Suites in Downtown Omaha. We appreciate you taking time to let us know how we are doing. Looking forward to having you as a guest in the future. Christopher Johnson G.M. Fairfield Inn and Suites
4 out of 5
by A verified traveler

Omaha zoo visit

Posted Mar 18, 2016 on Hotels
Hotel was undergoing a few renovations, but did not affect us at all. Room was clean and comfortable and bathroom was a good size. Staff was very friendly, pool was a little small for the size of the hotel.
Comment from Hotel Management
Jun 18, 2016
Thank you for staying with us at the Fairfield Inn and Suites. We have completed our renovation and glad it did not affect your stay. The hotel worked to minimize distracting our guests as much as possible. We look forward to see you again in the future when you are able to return and see the new elephant addition to the zoo. Christopher Johnson G.M. Fairfield Inn and Suites Downtown Omaha
4 out of 5
by A verified traveler

Nice hotel

Posted Mar 8, 2016
It was easy to check in. Room was clean and spacious. Overall good
Comment from Hotel Management
Apr 13, 2016 by Chris, Hotel Management
Thank you for taking the time to review the Fairfield Inn and Suites Downtown Omaha. We are pleased you enjoyed your stay with us and we look forward to serving you again in the future. Christopher Johnson G.M. Fairfield Inn and Suites
1 out of 5
by A verified traveler

they will take your stuff

Posted Mar 8, 2016 on Hotels
the hotel is alright the neighborhood is sketch, homeless people all around, my truck, and trailer with all of my motocross stuff was stolen over night, the hotel does not have any cameras to watch the parking lot.
Comment from Hotel Management
Jun 18, 2016
Thank you for taking the time to let us know about your experience at the Fairfield. I apologize for your missing equipment. The hotel does have a fully lit parking lot and we work to secure the safety of all guests and belonging while staying with us. Once again, I apologize your truck and motocross equipment was taken from the parking lot. Christopher Johnson G.M. Fairfield Inn and Suites
5 out of 5
by A verified traveler

Awesome

Posted Feb 7, 2016 on Hotels
Conor and Larry were terrific
Comment from Hotel Management
Feb 11, 2016 by Jamie, Hotel Management
Thank you for taking the time to tell us about your stay in Omaha! We hope you come back and see us again soon! Sincerely, Jamie Smeins Manager
5 out of 5
by Karen from Dennis

Awesome

Posted Feb 7, 2016 on Hotels
Connor and Larry really took care of us. The shuttle service is a real plus.
Comment from Hotel Management
Feb 11, 2016 by Jamie, Hotel Management
Thank you for taking the time to tell us about your stay and we hope you come back and see us again soon! Sincerely, Jamie Smeins Manager
3 out of 5
by A verified traveler

Close to downtown

Posted Jan 31, 2016
Pros: Location location location!
Cons: I was completely satisfied
Location: The Ballpark is within walking distance as well as the Arena and lots of restraunts.
Great location and very clean. I will be booking another stay in the near future!
Comment from Hotel Management
Feb 10, 2016 by Jamie S, Hotel Management
Thank you for letting us know about your stay! We thank you for your review and we hope you come back and see us again! Sincerely, Jamie Smeins Manger