Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Omaha
Doing renovations but very comfortable anyway!Posted Sep 21, 2015
Pros: Friendly staff, thoughtfully appointed, great location!
Cons: Nothing, they are updating it right now:) We were blown away by the speed at which they were making improvements!
Location: So much!!!! Any sport, lot's of restaurants, Old Market which is a must! Something for everyone in the family!!!
My mother and I came to watch a volleyball tournament and were immediately met by construction going on which made me nervous. My feeling lasted only a second as the hotel staff immediately came up, apologized for the very slight and only momentary construction issue. The staff continued to go way out of their way to be helpful! Our room was very nice! The bed was very comfortable and provided a great night sleep! All accomodations were very thoughtful and first rate! Loved this hotel and will definitely go back!!!
by A verified traveler
DisappointingPosted Aug 10, 2015
Pros: Just a place to stay
Hotel location good for Omaha zoo, however hotel had too much humidity in rooms and halls, they need a dehumidifier for the hotel. Dirty air filters caused allergies to emerge, mold on shower curtain . The room smelled bad, not rotten, but just bad. Other than that, bed was comfortable, pillows were fine. Will not stay there again.
by A verified traveler
Small ThingsPosted Jul 10, 2015
1. Tolet backed up but was corrected at once. 2. Soft Drink machines, 1 was not working, 1 was empty, we found one that had product. 3. TV reception was not good on half the stations. 4. Looks like it is not in the best part of town, seemed like a lot of homeless.
for Familiesby A verified traveler
Posted Jul 7, 2015 on Hotels
for Couplesby Don from Chester
GREATPosted Jul 3, 2015 on Hotels
We were up for the ARS and the shuttle took us there and picked us up. GREAT The morning Breakfast was wonderful.
for Familiesby Sally from Plattsburg, MO
Excellent option for Downtown OmahaPosted Jun 30, 2015 on Hotels
Fairfield Inn and Suites is a great option for family and business travelers, alike. I chose this hotel from similarly priced options for two reasons, free parking and complimentary hot breakfast. Front desk staff was so friendly and genuinely interested in our stay. We were each given a warm cookie and a bottled water, another nice comp. Our room, even though it was across the hall from the elevator and ice machine, was quiet and comfortable. Bed linens were clean and comfortable, the bathroom was immaculately clean and the towels were large and soft. I'd only complain about the use of sad fluorescent lighting above the mirror, which is not great for applying makeup. We took advantage of the complimentary breakfast one morning of our stay and it was good. Scrambled eggs, biscuits and gravy, and make your own waffles were on the hot buffet. Traditional continental options were also available. Staff did a great job of keeping the buffet supplied. While in Omaha, we attended the Antiques Roadshow at Century Link Center and found the hotel's free shuttle service to be quite convenient. We scheduled our drop-off the evening before and they were able to pick us up with just a phone call. I think we waited at the most, 10 minutes. All in all, the complimentary services make this hotel an excellent value.
by A verified traveler
Hard to findPosted Jun 29, 2015
Pros: It was clean and the lobby and common areas were visually attractive
Cons: There are literally no signs indicating entrances to the hotel
Location: We were there for an event that was held at the convention center
The air conditioner shrieked when it came on.It was so loud that we turned the thermostat up so it wouldn't come on and wake us up
for Everyoneby A verified traveler from Zachary, LA
Hotel near College World Series.Posted Jun 27, 2015
Very nice hotel within walking distance to the College World Series. Staff was wonderful.
for Familiesby Ian from Los Angeles, CA
Posted Jun 18, 2015 on Hotels
Great room, quiet and clean. Excellent location for CWS.
for Familiesby Wendy from Lincoln
AntsPosted Jun 17, 2015 on Hotels
It had a great location. Easy to Old Market,arena, and TD Ameritrade Park. The only thing I was upset about was when we woke up the next morning there were ants on our nightstand. I inquired at the front desk and was told that when it rains they come in. Really. Why are these not taken care of or we put in a different room since there was a chance of rain overnight. Other than that hotel was clean and staff was quick upon check in and friendly.