Ratings based on 665 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Mar 19, 2017
Pros: Amazing Staff, Breakfast, The hotel shuttle to the airport and the beds.
Cons: Not a thing.
I love staying at the Hampton Inn not only do they have the most comfortable beds but the best staff! Thanks Hampton Inn!! I had another great stay... KEEP UP THE GOOD WORK! :)
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We look forward to serving you during your next visit to Omaha!
5 out of 5
Recommended
for Everyone
by A verified traveler from western nebraska

Posted Feb 10, 2017
Pros: the staff was great, esp the girl at the front desk in the early eve (of 2/1/17). the shuttle & drivers were awesome, quiet room, good breakfast
we stayed to be close to a concert venue, it was within walking distance but it was super cold out so the shuttle drivers were giving rides, to the concert & back. there was a lot of excited teenagers staying in the hotel so i was pleasantly surprised with how quiet it was in our room
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Steph, Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone! It was a pleasure having you as our guest, and we welcome you back to visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
GREAT LOCATION. WITHIN WALKING DISTANCE TO SEVERAL UNIQUE SHOPS
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience with us. We are glad to hear you enjoyed our location, and we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Crazy tv

Posted Feb 4, 2017
Overall hotel was clean, had a decent breakfast, nice pool and hot tub. I asked for a king size room since I was traveling along and got a double queen. I was too tired to deal with that so I didn't change rooms. My room was also right by the elevator and I could hear EVERYTHING. Lastly the TV was really weird. I had to get up early and tried to watch the news before I had to leave and the TV wouldn't turn on until after 6am. Not sure if they put restrictions on the times it could be used but I thought that was weird. My second night the TV turned on all by itself and woke me up and would not turn off for nearly 30 minutes. Wasn't a bad hotel, just some disappointing experiences.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Pros: Room was very spacious.
Room was very spacious, and breakfast was good. Nice for families.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed our accommodations, and we look forward to welcoming you back again on your next trip!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Price was very good. Easy access to airport and Creighton University. Hot tub was clean and warm. Front desk staff was awesome with some last minute adjustments.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
I am so glad to read that you enjoyed your stay at our property. We understand there are many options and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. Please come back and visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Not the best stay at a Hampton Inn

Posted Jan 17, 2017
Pros: Staff was friendly, breakfast was OK. Room was clean. Bed was very comfortable.
Cons: Curtains wouldn't close completely and the lights from the street shined directly into the room. There was no tea in the room.
Location: By car, it's just 4 minutes away from Downtown Omaha. Not a nice walk though. Once downtown everything is in walking distance.
Everything was great except for the curtains in our room. The wouldn't close and it felt like sleeping directly under a spotlight. It was very bright and quite unpleasant. There was coffee in the room, but no tea. The breakfast was ok, with sausage and omelets, fruits, yogurt, waffles, gravy, etc.
2 out of 5
by A verified traveler from Kansas City, MO

Don't do it

Posted Jan 10, 2017
If you want a good nights rest don't stay here. Went for a room with a view. Big mistake. The view was the TD Ameritrade park entrance. The noise from the road was very annoying all night and this was on the 3rd floor. The breakfast was terrible. Omelets that were microwaved in the back room then put in a warmer. The room was very small. Stayed the weekend. Purposely left some trash on the floor before leaving for the day. It was still there when I returned later that evening. They obviously did not clean the room. Only left new towels and (hopefully) changed the bedding. The water pressure in the shower was terrible would have been better off just using a wash clothe and water from the sink. Not sure if the room was being renovated or what. There was a thermostat on the wall that controlled nothing, you had to use the controls on the room unit. Didn't use the pool but looked in. It seemed to be about half the size that it looked in the pictures. Next time I am in Omaha I will be looking for some place else to stay even if it means driving a little farther to get where I need to be.
5 out of 5
by Carol

Convenient for an unexpected stay.

Posted Dec 22, 2016 on Hotels
Great pool and hot tub. Wasn't thrilled with the breakfast choices for me but a well maintained and comfortable room and public areas, ample parking, close to a number of bars and restaurants. The roads were icy so I decided to stay in Omaha. It was perfect choice.
5 out of 5
by yvonne

Posted Dec 21, 2016 on Hotels
The staff was amazing. the breakfast was tasty snd the person working in the breakfast area was friendly. I would definitely recommend this hotel. room very comfortable