Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Conveniently located, good, basic hotel

Posted Jul 21, 2016
Pros: Location
Cons: Softer beds, front desk staff was only average.
The hotel is in a very convenient location. It's very clean. Beyond that, it was a good, average hotel. The bed was hard but not unbearable. I did appreciate that it was very quiet. If you're looking for an affordably priced hotel in downtown Omaha, this is a good option.
Comment from Hotel Management
Jul 22, 2016 by Javier, Hotel Management
Hi Anonymous, I am sorry you found the front desk team to be only average. Glad you found the location to be good.
5 out of 5
by A verified traveler from lincoln ne

The hotel was very nice the beds were great, would

Posted May 13, 2016
Pros: Downtown location, quiet for being downtown
Cons: NA
Location: Right in downtown, bars, restaurants. close to the zoo
Very enjoyable, seen a concert very close to the venue
Comment from Hotel Management
May 14, 2016 by Assistant General Manager - Javier Macias, Hotel Management
Hi Tim, Thank you for ranking your stay here with us. I am glad that you found it enjoyable here. We hope to welcome you back in the near future!
5 out of 5
by Rita from Hawarden

Fun

Posted Apr 26, 2016 on Hotels
It was great stay
Comment from Hotel Management
Jul 16, 2016 by Javier Macias, Hotel Management
Hi Rita, I am glad you had a great stay! Thank you for taking time to rate your stay with us. We hope to welcome you back in the near future. Take care!
5 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Javier Macias, Hotel Management
Hi, Thank you for the ranking. Take care!
4 out of 5
by A verified traveler

not bad

Posted Apr 17, 2016 on Hotels
Didn't really spend a whole lot of time in the hotel, but I'd be more than happy to return.
Comment from Hotel Management
Jul 16, 2016 by Javier Macias, Hotel Management
Hi, Thank you for taking the time to rate your stay. We appreciate it! Take care!
5 out of 5
by Josh from Portland, Oregon

One of the best experiences in a hotel!

Posted Apr 12, 2016 on Hotels
We found this on Yelp and Hotels.com. I can say this was one of the best experiences we have had a hotel. I'm not sure about other negative reviews, but this would be the only hotel we would come back to. The staff was super friendly, polite, handed out complimentary waters, including the water with lemons they keep already in the lobby and also helped get a delivery of flowers to my room for my wife prior to check in as a surprise. They offer a complimentary shuttle service for nearby trips to restaurants and even took us to the Omaha Zoo and picked us up later in the day free of charge. We of course tipped the driver well, but this was still cheaper than a rental car or uber cab. Save the rental and take an uber from the airport. They also took us to the Airport upon our departure. It's located in a very nice, clean and safe neighborhood and walking distance to some bars and only a very very short shuttle or uber ride to Old Market area with more very cool restaurants and wine bars. Thanks to the staff! If we come back to Omaha, this is our only choice.
Comment from Hotel Management
Jul 16, 2016 by Javier Macias, Hotel Management
Hi Josh, I am glad that we were able to assist you on your special getaway! Thank you for the wonderful feedback, we really appreciate it! It sounds like you were able to take advantage of all the amenities we offered which is great. We are in excellent proximity to the Old Market area. I am glad all around the team was able to accommodate your stay. We hope to welcome you back here in the near future. Take care!
4 out of 5
by A verified traveler from Virginia

Posted Apr 5, 2016
The hotel staff were excellent. They were pleasant and extremely helpful. The location was also great, particularly since it was an easy walk to the restaurants in the Old Market.
Comment from Hotel Management
May 15, 2016 by Assistant General Manager - Javier Macias, Hotel Management
Hi Mary, Thanks for taking time to review your stay with us! I really appreciate you mentioning the staff being excellent! We try our best to ensure nothing short of that. We hope to be able to welcome you back in the near future. Take care!
4 out of 5
by A verified traveler from portland or

Posted Mar 25, 2016
The ventilation system was loud. Sounded like an idling truck. Kept my wife up. Otherwise, decent hotel.
Comment from Hotel Management
Mar 25, 2016 by Javier Macias, Hotel Management
I am so sorry for your inconvenience with the noise! I do hope we can welcome you back in the near future.
5 out of 5
by Greg

Posted Mar 4, 2016 on Hotels
Comment from Hotel Management
Mar 28, 2016 by Javier Macias, Hotel Management
Thank you for your feedback! We hope we can welcome you back in the near future!
5 out of 5
by A verified traveler

Great hotel!

Posted Feb 27, 2016
We have stayed at this hotel several times and every visit they have exceeded our expectations!!! The rooms are very clean and housekeeping go above and beyond! The front desk is helpful and always has great suggestions for food and fun!
Comment from Hotel Management
Mar 25, 2016 by Javier Macias, Hotel Management
Thank you for your feedback regarding your stay! i am glad you found the team to be helpful and the rooms to be clean!