Ratings based on 630 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Convenience pays off

Posted May 16, 2017
Pros: Accessibility, close to many restaurants and very quiet and comfortable
Cons: Probably better availability of food in the hotel, only had breakfast.
Location: Location is great walking distance from sports, concert and eating and shopping facilities. Old Market in Omaha is the place to eat and recreate.
Hotel was walking distance from graduation and activity facilities, many shops and restaurants and easy to access. Connecting roads were easy to negotiate and very convenient to access. Parking was available inspite of large functions around the corner and sold out days.
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Stephen, Thank you for sharing feedback from your recent stay. We're happy to hear you enjoyed our location! We hope to welcome you back again on future visits to the Omaha area.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great Location!

Posted May 1, 2017
Pros: Room was nice, staff was great and the location was convenient to restaurants and the CenturyLink Center.
Cons: I didn't experience anything that needed improving.
Location: The CenturyLink Center is right down the street and there are numerous restaurants and bars within easy walking distance.
I was in town for a convention that was taking place at the CenturyLink Center. The hotel is reasonably priced, it's an easy walk there and if the weather isn't good they are more than happy to shuttle you over. The staff was so accommodating! I needed to leave from the convention center but really didn't want to drag my suitcase with me. They suggested I leave my luggage downstairs that morning and once I called them to pick me up at the convention center they would bring my luggage with them. Nice room, great staff and convenient location - you can't go wrong!
Comment from Hotel Management
May 1, 2017 by General Manager, Hotel Management
Dear Cheryl, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you! It was a pleasure having you with us, and we hope you will continue to use our facility whenever you are back in the Omaha area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for Creighton university visit!!

Posted Apr 16, 2017
They have a shuttle to and from airport, Creighton University and surrounding area!!! We met a lot of nice helpful people! Enjoyed our stay!!
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Omaha area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm!

Posted Mar 19, 2017
Nice place that stay. The only negative is that someone pulled the fire alarm at 4:00 am. Not something the hotel can prevent but it was quite inconvenient.
Comment from Hotel Management
Mar 23, 2017 by General Manager, Hotel Management
rpertz, Thank you for reviewing your recent stay with us. Please accept our sincere apology for any inconvenience you experienced with the fire alarm. We are pleased to know you enjoyed the rest of your stay, and we hope to welcome you back again on your next trip to the Omaha area.
5 out of 5
by A verified traveler

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We welcome you back whenever you are in the Omaha area!
3 out of 5
by A verified traveler

Posted Feb 12, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for staying and reviewing out hotel.
5 out of 5
by MICHELE L

Nice view of Downtown Omaha!

Posted Feb 8, 2017 on Hotels
This is a very beautiful hotel in a nice part of downtown Omaha!! It's a bit pricey, but being right in the heart of downtown is the reason. We had a superb view of the Century Link Center and the ballpark. Nice restaurant and breakfast, but it wasn't complimentary. The pool was nice and the lobby is great!! If you didn't need to right smack dab in the middle of downtown, I would recommend the cheaper Hilton owed hotels in the surrounding 1/2-1 mile area.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear Michele, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Omaha area.
3 out of 5
by Edison

Clean Hotel Expensive Service

Posted Feb 5, 2017 on Hotels
Unfortunatley I was unable to use my Wells Fargo lifecare disciunt. Drove all the way from Bismarck ND to Omaha NE and when my fiance and I arrived there were complications with our reservation. Thinking that our room wasn't even available I was a bit upset. Got to the room and was hoping there was a jacuzzi for the price I was paying for. Was the first suite I ever stayed at that didn't have one. So disappointed again. Woke up and asked if there was a continental breakfast but was advised that there was one but had to pay for that as well. So even though staying at a 200 dollar room we didn't even get our food comped. Bathroom shower was a stand in shower that leaked all over the tile floor cause the guard on the shower floor was damaged so we had to put towels all over the tile floor so we wouldn't put water all over the place. The only greal thing was the shuttle service that had local drivers that had great suggestions to places to eat. Aside from being so close from the Holland Center. Overall 3 out of 5 in my opinion.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for reviewing our hotel, I apologize that you feel our value was lacking. I am pleased that you took advantage of our location to Holland Center.
5 out of 5
by Emily

Will Stay Again!

Posted Feb 3, 2017 on Hotels
We will be booking Hilton again for our next event at Century Link! Perfect location. Within walking distance for food, shoppings, bars, museums, and the Century Link center. Overnight parking garage fee of $10 per night. Nice to know my car was safe in a garage.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Emily, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and look forward to hosting you again!
5 out of 5
by Anita

Posted Jan 2, 2017 on Hotels
Great place, friendly staff, very accommodating. Will definitely stay again.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Anita, Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.