Ratings based on 623 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for Creighton university visit!!

Posted Apr 16, 2017
They have a shuttle to and from airport, Creighton University and surrounding area!!! We met a lot of nice helpful people! Enjoyed our stay!!
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Omaha area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm!

Posted Mar 19, 2017
Nice place that stay. The only negative is that someone pulled the fire alarm at 4:00 am. Not something the hotel can prevent but it was quite inconvenient.
Comment from Hotel Management
Mar 23, 2017 by General Manager, Hotel Management
rpertz, Thank you for reviewing your recent stay with us. Please accept our sincere apology for any inconvenience you experienced with the fire alarm. We are pleased to know you enjoyed the rest of your stay, and we hope to welcome you back again on your next trip to the Omaha area.
5 out of 5
by Anita

Posted Jan 2, 2017 on Hotels
Great place, friendly staff, very accommodating. Will definitely stay again.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Anita, Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thanks for your ranking on your recent stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Mishaps

Posted Dec 12, 2016
The fire alarm went off and we had to stay outside for about 10 minutes in the freezing cold. The person that checked me in did not tell me that we had to keep the room keys in order to get out of the parking lot so the people who stayed in the other room paid to get out of the lot. The attendant who checked me out did reimburse the fees to the parking lot.
Comment from Hotel Management
Dec 20, 2016 by Javier - Assistant General Manager, Hotel Management
Hi anonymous, We apologize again for the fire alarm- plus side we are glad that they did what they were supposed to; alarm our guests in case of an emergency. Thanks again for the feedback, we appreciate it.
4 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thanks for your ranking on your recent stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent place right downtown Omaha

Posted Nov 28, 2016
Everything was great. They allowed us to check in early which gave us a chance to really enjoy the hot tub and the pool. The room was clean and everyone was friendly.
Comment from Hotel Management
Dec 10, 2016 by Javier - Assistant General Manager, Hotel Management
Hi Gueorgui, Thanks for the feedback! I am glad to read you enjoyed your stay here with us.
4 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Hi, Thanks for your ranking! We appreciate it.
5 out of 5
by A verified traveler

nice

Posted Nov 6, 2016 on Hotels
great place near old town omaha
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Hi, Thanks for your ranking! We appreciate it.
3 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Great hot breakfast
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Hi, Thanks for your ranking. Glad you enjoyed breakfast.