Ratings based on 390 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Olathe, KS

Close to the Old Market

Posted Feb 13, 2017
Pros: It was okay and convenient to where we need to go.
Cons: Fix the little things. Be consistent. I thought $14 was a bit high for overnight parking considering the room rate.
Location: We were in town for our mother's 90th birthday.
a couple of little things; glassware in the room was not clean as there was some caked on particles on one glass. Also, the lobby Starbucks wasn't open in the morning either day I was there. They had some staffing issues. The 1st morning, I went to the restaurant and told them all I need was a cup of coffee and some kind of pastry. I was directed to the lobby coffee display and was told the Starbucks would be open in 15 minutes as they had to find someone to work it. I waited and they did open it and I was given a complimentary scone. Thank you. The 2nd morning it wasn't open again and there wasn't any complimentary lobby coffee for the offering. Again, I went over to the restaurant and was given a cup of coffee. Another young lady came up while I was waiting and she told me she was trying to work both areas, the restaurant and Starbucks on the other side of the lobby. I told her other people were looking around over there and she went over and assisted them.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Going to a concert

Posted Feb 3, 2017
Pros: Trendy & upscale without being unfriendly.
Location: Walk across indoor bridge to Century Link Center
This hotel is stunning. Attending a concert that night, my husband and I opted to stay here as there is a worry free indoor bridge directly into the arena. It was perfect for us with two young ones as we left coats and personal items in the hotel room. The lobby/bar/common area is beautiful, inviting and huge. It features an open air bar, a water feature (bring your wishing pennies), multiple seating areas and gorgeous views.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Convient

Posted Feb 3, 2017
Pros: How close it was to the Centurylink Center.
Cons: The price, is just outrageous.
Location: Centurylink center, other than that, it looks to have a ton to around, i just didnt have the time.
Staff was very friendly, the hotel was clean. I loved that i could see downtown from my hotel Window.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sioux Center, IA

Close to downtown

Posted Feb 2, 2017
Pros: Every venue is only a few minutes away from the hotel. Great location, amazing amenities for the money.
Every person on staff is friendly and helps you make your stay as memorable as possible. Staff held the door, helped us out with directions, helped us get the room setup and made are stay amazing.
2 out of 5
by A verified traveler

Posted Jan 13, 2017
Moldy breakfast food at coffee shop and dirty room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lincoln, Nebraska, United States

Great location.

Posted Nov 28, 2016
Very nice stay, the room was clean and the bed was soft. Really I have no complaints. Check-in was fast and the gentleman at the front desk was very courteous. Best part about it is the location. It was definitely worth the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbury, United States of America

Posted Nov 24, 2016
Comfortable beds and overall a great hotel experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Las Vegas, United States of America

Best value by far in downtown!

Posted Nov 24, 2016
Friendly staff, expensive parking, comfortable room, needed more conveniently located outlets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pierce, United States of America

Very nice hotel

Posted Nov 5, 2016
Pros: Good location for what we were doing downtown
Location: Event center, good food, bars
Very modern, very comfortable, good location for doing things within walking distance
1 out of 5
by A verified traveler

Not worth the money

Posted Oct 30, 2016
Staffs were not friendly. Hotel quality should be better for the price.