Ratings based on 1,274 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel Everyone very friendly and helpfu

Posted Jun 22, 2017
Stay here again anytime Convient and very clean Staff helpfull
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, not a good window view.overall good.

Posted Jun 7, 2017
Overall very good. Too much construction around the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

easy

Posted Apr 19, 2017
Pros: close
short walk across the skywalk to the event. no traffic, no parking fee at arena
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Apr 16, 2017
Zero issues, room was ready, check in was quick. Staff very friendly and helpful even though it was very busy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Convenient location

Posted Mar 28, 2017
Pros: We liked the fact that even though you were super busy, you had enough staff to accommodate all your customers. Every one had a smile & great attitude
Cons: Only way to improve on that is to keep up that level of expertise. Every position needs to be valued as well as every person in that position.
It was raining and you had shuttles going everywhere and we didn't wait long for any of them. Great service! Polite and professional people.
5 out of 5
by William

This traveler left a rating score only Posted Mar 24, 2017 on Hotels
4 out of 5
by Tonya

St Patrick's weekend getaway

Posted Mar 21, 2017 on Hotels
We found a shirt that must have been from previous people and a cracker/cookie left under the bureau. Window was dirty. Location was fantastic and restaurant on site was great for ambiance, wish we had checked out the evening but seemed to be a convention which made it crowded.
5 out of 5
by Kristin

Great Location

Posted Mar 20, 2017 on Hotels
Great location and service! Hotel connects to the Century Link Center for concerts and shows.
4 out of 5
by Linda

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
4 out of 5
by A verified traveler

Close to Century Link Center

Posted Mar 14, 2017 on Hotels
The convenience to the Century Link Center was the highlight. Rooms were felt small and outdated. Bathrooms have been renovated most recently...nothing fantastic. The queen beds seemed more like full size and were not very comfortable. Wi-fi was extra cost per day. Had to pay for parking.