Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Paul

This traveler left a rating score only Posted May 6, 2016 on Hotels
5 out of 5
by Steve from Virginia

Posted May 3, 2016 on Hotels
We appreciated the complimentary breakfast and the comfortable room. Staff was friendly and pleasant
Comment from Hotel Management
Jul 9, 2016 by Tyler, Hotel Management
Greetings Steve! Thank you for taking the time to write! I am pleased to hear that you enjoyed your stay! We do our best to provide clean rooms with outstanding service and I'm happy you were able to experience this! Your comments regarding our Express Start Breakfast are greatly appreciated and I will make sure to share your kind words with our staff. We enjoyed having you as our guest and we hope to see you again next time you're in the Omaha area!
4 out of 5
by A verified traveler

Posted Apr 16, 2016
Loved that we were upgraded to a suite!! The pool was perfect for my five year old. We also loves the location.
3 out of 5
by A verified traveler

Nice hotel with a weird practice

Posted Apr 15, 2016
Pros: Quiet, considering the location, with microwave and fridge in the rooms.
It was a clean, comfortable hotel. But they have a weird business practice of leaving your hotel bill (with home address) OUTSIDE your hotel room door on the day of your departure. That's completely unsafe. However, if you ask, they will not drop off the bill and you can pick it up at the counter.
5 out of 5
by Travis

Very nice

Posted Apr 4, 2016 on Hotels
Very clean room and friendly staff.
3 out of 5
by Michael

Posted Mar 23, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Tyler, Hotel Management
Greetings Michael! Thank you for taking the time to review our hotel. We hope to see you again next time you're in the Omaha area! Best Regards, Tyler Patten Front Office Manager
5 out of 5
by A verified traveler

Love this Hotel and it's staff

Posted Mar 9, 2016 on Hotels
Hotel was great. Love the location as it's close to everything we needed. Although they were doing some construction in the hotel during our stay, they were quiet and did not work late or start super early. Very considerate of the guests. Will stay again!
Comment from Hotel Management
May 14, 2016 by Tyler, Hotel Management
Dear Valued Guest, Thank you for taking the time to write! I am thrilled to hear that you enjoyed your stay with us! Our central location is a nice perk for any traveler. I am glad that our remodel did not interfere with your stay. We are on our final stages and are so excited for our guests to enjoy our new and improved property! We enjoyed having you as our guest and we hope to see again next time you're in the Omaha area! Best Regards, Tyler Patten Front Office Manager Holiday Inn Express Omaha West-90th
4 out of 5
by Megan from Omaha Nebraska

Overnight Getaway

Posted Feb 19, 2016 on Hotels
It was a great weekend trip to a hotel in our hometown. My children loved the pool area and hot tub! The hotel was very clean and the staff were extremely helpful with any questions and very friendly the eight time my children asked for change for the vending machine. The breakfast was great for a hotel. Both of my children were able to find something that they liked. There was also some construction going on in the building but if you didn't see the area that was being worked on you would have never known. My only other comment was the chlorine levels in the hot tub where extremely high to the point that you would cough and it hurt your eyes.
Comment from Hotel Management
Apr 30, 2016 by Tyler, Hotel Management
Greetings Megan! Thank you for taking the time to share your experience! We are so happy to hear that you enjoyed your stay with us! We enjoyed having you and your family as our guests! We appreciate your feedback, it let's us know what we're doing right and what areas we can improve on. I want to sincerely apologize about the chlorine levels during your visit. I have shared your feedback with our maintenance team so corrective actions can be taken. Your comments regarding the staff are greatly appreciated and I will make sure to share your great feedback with our team! We hope to see you again next time you're in Omaha! Best Regards, Tyler Front Office Manager Holiday Inn Express Omaha West-90th
5 out of 5
by DANIEL

This traveler left a rating score only Posted Feb 17, 2016 on Hotels
4 out of 5
by Helen from Denver, CO

A reasonable hotel, better than "good enough"

Posted Feb 2, 2016 on Hotels
The hotel's awkward location on a section of one-way highway made initial access difficult. The room was clean and kempt, WiFi accessible, complimentary hot breakfast was adequate, staff was reasonably helpful. A slightly better than "good enough" type of hotel.
Comment from Hotel Management
Apr 9, 2016 by Tyler, Hotel Management
Greetings Helen! Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your stay with us. We strive to provide excellent accommodations from the moment you check in. We enjoyed having you as our guest and we hope to see you again next time you're in the Omaha area! Best Regards, Tyler Patten Front Office Manager