Ratings based on 1,302 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Denver, CO

Very Nice Hotel, But A Terrible Billing Process

Posted Aug 18, 2015
Pros: Very nice amenities, room appointments were nicely completed, staff was amenable, hotel was clean and nicely decorated
Cons: Billing and response time for correction of errors
Location: Unsure as this trip was for business purposes and had a one day turnaround time leaving little time to explore.
The hotel and all of its amenities were wonderful. However, I booked this trip through Expedia and was charged twice for the hotel room -- once through the Expedia process and once through the hotel. After an hour of talking with Expedia and the Magnolia Hotel, I received a receipt for a refund. Unfortunately, the funds won't be credited to my account for 3 to 5 business days. I am disappointed with both Expedia and the Magnolia hotel as neither was able to immediately rectify the error despite the fact that the funds were immediately debited from my account.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with great customer service

Posted Aug 17, 2015
Our stay in this hotel was wonderful. From the friendly staff to the spacious room to the free happy hour and cookies, there are only good remarks to be made. We would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel in Market District

Posted Aug 15, 2015
Walking distance to great shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very nice

Posted Aug 15, 2015
Beautiful hotel! Attended a wedding in the courtyard with reception in banquet room. It was very elegant! Excellent breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler

great value for the money

Posted Aug 11, 2015
Pros: The staff fell over themselves to make your stay the best.
We had a two night stay. Aug 7&8 2015. This hotel is everything that their website says it is. we did have a hard time getting to sleep both nights because of a wedding reception in the courtyard. the Wi-Fi sucked and room service left the dirty dishes in the hall all day ( kinda tacky ). Other than that we enjoyed the complimentary milk and cookies each night and the free cocktail hour. they also shuttled us everywhere we wanted to go ( within three miles ). We spent a day at the zoo and the rest of the time in the Old Market Area. We enjoyed every minute of our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 1, 2015
I paid for a 2 room double bed room and was given a single room double bed. Was not happy with that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawton, OK

Really close to lots of restaurants downtown.

Posted Jul 28, 2015
We had such a wonderf time at this hotel. The staff was amazing and everything in our room was perfect. If we ever come back to Nebraska we will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Old Market

Posted Jul 20, 2015
Enjoyed everything about our stay. Staff was pleasant and helpful, loved the cookies at night!
1 out of 5
by A verified traveler

Old hotel

Posted Jul 20, 2015
I reserved a room in this hotel in the weekend and it was really noisy that you couldn't sleep at comfort due the people who walk by your room talking and creating a lot of noise. I really hate this hotel and I would never book in it again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, CO

Beautiful historic spot

Posted Jul 18, 2015
Location: Check out the pedestrian bridge and stand in Iowa & Nebraska at the same time! And the Old Market has fun food and shopping!
Love this hotel just blocks from Omaha's Old Market. Really convenient location, and beautiful architecture. Wanted to spend more time there!