In-room safe, desk, laptop workspace, blackout drapes

Reviews of Microtel Inn & Suites by Wyndham Bellevue/Omaha

2 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities
Front desk staff member was very efficient but not very welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean with a comfortable bed. Pet friendly. Nice area to walk a dog. Friendly staff. My only little glitch happened when my card key didn't work at 3:00 am after I had to take the dog out for a potty break. The person at the front desk was great and got me a new key quickly. I would stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, bedding and bathroom were crisp, pleasant and clean. Good breakfast and helpful staff. 👌
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property,quiet
Stayed 1 night in Apr 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 1 night in Mar 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, clean stay. Staff excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
I have been here twice now, and both times the front staff have made it appealing to stay here. Friendly, and they speak with a clear voice, making it easy to understand them. Always smells clean, would have no idea this is a pet friendly hotel.
Stayed 1 night in Mar 2024

8/10 Good

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was super nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient for our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

James daniel

Liked: Cleanliness, amenities
The front desk are awesome the room is so clean smell so good.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Traveled with partner
It was as advertised. Clean and comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Mark, mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Larissa, Le Mars

Traveled with group, Business traveler
Disliked: Staff & service
the front desk receptionist during the day was AWFUL and rude and kept complaining about everything
Stayed 3 nights in Mar 2024
Response from Billi H on Mar 11, 2024
I'm sorry to hear about your negative experience with the front desk receptionist. We strive to provide excellent customer service and will address this issue with our staff to ensure it doesn't happen again. Thank you for bringing this to our attention.

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
I love animals, and I think there should be hotels that allow pets, but there were two barking dogs on my floor that seemed to be unattended. It was very noisy all night. I didn’t sleep at all. Lots of slamming doors too, which I don’t blame the hotel for. Disrespectful guests. The housekeepers were very sweet and friendly. The shower was heavenly. I didn’t want to get out. Maybe the best hotel shower ever. Plenty of hot water. Great Target Store nearby. Several restaurants too. Good area of town.
Stayed 1 night in Mar 2024
Response from Billi on Mar 10, 2024
Thank you for your feedback, we are glad to hear that you enjoyed our pet-friendly policy and that you found our housekeepers to be friendly. We apologize for the noise disturbances caused by the barking dogs and disrespectful guests on your floor. We will address this issue with our staff to ensure a more peaceful stay for future guests. We are delighted to hear that you loved our shower and the nearby amenities. We hope to have the pleasure of welcoming you back for a more restful stay in the future. Thank you for choosing our hotel.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Billi on Mar 10, 2024
Thank you so much James!!

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was clean. Hotel was quiet and safe; it's locked at night (need your card to get in). We were just there for one night - we didn't check out the gym or eat the complimentary breakfast, but we were happy with the stay.
Stayed 1 night in Feb 2024
Response from Billi on Mar 10, 2024
Thank you for your feedback! We're glad to hear that you enjoyed your stay with us and found our staff friendly, the room clean, and the hotel quiet and safe. We hope to welcome you back again soon so you can check out our gym and enjoy our complimentary breakfast next time. Safe travels!

10/10 Excellent

ernest

Liked: Cleanliness, property conditions & facilities
Actors young lady, that checked us in was very outstanding, and the way she visited with us and got our reservation taken care of. Great young woman.
Stayed 2 nights in Feb 2024
Response from Billi on Mar 10, 2024
Thank you for your kind review, Ernest. We're so glad to hear that our young lady provided you with such exceptional service. We'll be sure to pass your compliments on to her. We hope to see you again soon!

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but because they allow dogs it was noisy with barking outside our window at times.
Stayed 11 nights in Dec 2023
Response from Billi H on Mar 11, 2024
Dear Richard,Thank you for sharing your review of your recent stay with us. We are glad to hear that you enjoyed the overall experience and found our hotel to be nice. We appreciate your feedback regarding the noise from dogs barking outside your window. We understand that this can be an inconvenience, and we are working to address the issue. We have recently implemented a new policy that requires dog owners to keep their pets on a leash at all times in the hotel, and we are also working on adding more soundproofing to the windows in our guest rooms. We apologize for any inconvenience this may have caused you during your stay, and we hope that you will consider staying with us again in the future.

6/10 Okay

Kevin

Liked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Stanley

Stayed 2 nights in Dec 2023
Response from Billi H on Mar 11, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you enjoyed some aspects of our product or service. We understand that you rated us 3 out of 5, indicating that there were some areas where we could improve.We want to address your concerns and assure you that we are committed to providing a top-notch experience. Could you please elaborate on the reasons behind your rating? Your insights will help us identify areas where we can make improvements and serve you better in the future.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Billi H on Mar 11, 2024
Thank you for your review! We're glad you enjoyed our service and found it helpful. We appreciate your feedback and will use it to improve our services in the future.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ayman

Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 Fantastic!
The place is pet friendly yet the rooms were so clean you couldn't tell. The service was fantastic - all the staff were super helpful and very nice. We stayed for 7 nights and this is my new fave place in the Omaha Metro. Hot breakfast, good parking, nice stay, clean rooms and I felt VERY SAFE here. For under $100 per night, it's impossible to find a better deal. We WILL be back! I have recommended this place to other people already.
Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Ron, Greenville

Stayed 4 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly! Very dog friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good other than i didnt get the handicap assecable suite i reserved. 2nd time ive stayed there n will come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Tamala

Stayed 1 night in Dec 2023

8/10 Good

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Our stay was great. Easy check in and check out. They had a problem with the keys reseting every day, but we just had to take them to the desk and get new ones. The staff was friendly and helpful.
Stayed 4 nights in Dec 2023

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel based on price point and reviews, and it's convenient location to my destination. I was surprised to find no coffee maker, microwave or mini fridge in the room. Yes, coffee available in the lobby 24/7 however the complimentary breakfast wasn't put out until 7am. Just timing on my part, but i had to leave for my destination before that. The staff was very friendly and the room clean and comfortable. I still rate it overall highly, just need to be aware of the limitations in the amenities.
Stayed 3 nights in Dec 2023

8/10 Good

Ron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jerri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was extremely friendly. Room was clean and comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was that there was no breakfast the first morning we were there - I guess someone didn't show up.
Stayed 1 night in Dec 2023

6/10 Okay

david l

the room was supost to be for the 18th not the 25thmso iha i had to may 112.00 forthat night I trid to let you pepole know but had no way to call you would be nice to have a nomber to call not all of are computer smart to do everything on lin
Stayed 1 night in Nov 2023

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay was sleepless due to constant neighbor noise. Room phone didn't work to contact front desk. Check-out is 11 but housekeeping banged on our door @ 9. Rugs are stained & ripped. We won't revisit .
Stayed 2 nights in Nov 2023

8/10 Good

Marie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor walkway is crumbling and a safety hazard. Food at breakfast was cold. Good locations. Stayed there for being pet friendly.
Stayed 2 nights in Nov 2023

8/10 Good

Carl

Liked: Property conditions & facilities
Very nice
Stayed 2 nights in Nov 2023

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Professional staff!
Thank you for having very professional staff at the front desk. I was traveling alone, and I was happy She did not repeat my address, my full name or make it obvious I was traveling alone. The lobby was full of men and if she would’ve repeated anything, I would’ve left and found a Hilton property. The room was very clean and neat. The sheets felt like cardboard and made my skin itchy. The heat and AC unit was outdated and extremely loud. The walls were so thin. I did not know that’s why the earplugs are provided. I would not stay again, but the price was decent. I did not eat any of the continental breakfast, most of it was gone by 8:15 in the morning and I needed to get on the road. The coffee was terrible.
Stayed 1 night in Nov 2023

6/10 Okay

John

Stayed 1 night in Nov 2023