Ratings based on 10 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

DO NOT STAY HERE

Posted Nov 16, 2016
Pros: There wasn't a single think I liked about this hotel.
Cons: The whole place smelled of smoke. Towels were dirty and the tub was full of brown water. The floor had paint all over it.
3 out of 5
by A verified traveler from US

Not what it was made out to be.

Posted Nov 7, 2016
Location: It was convenient for what I was there to do and only 5-10 minutes from food and activities.
Checked in and got a non smoking room. When I got in the room it reeked of cigarettes and the smoke detector kept beeping. Had to complain in order to get a new room. The next room we got had recent repairs done, there were patches in the ceiling they didn't bother painting to cover up the repairs. The fan in the bathroom did not work. The "standard" bed size for every single room in the hotel is a full size bed. Most of the outdoor key readers did not work and parking was awful.
1 out of 5
by A verified traveler from US

Reeked of smoke

Posted Oct 30, 2016
Cons: Reeked of cigarette smoke.
The moment we got off the elevator on the 3rd floor, we smelled cigarette smoke. Then, when we opened the door to our room, the smell was 10 times worse. I called down to the front desk, and she told me it wasn't a smoking room, but it was on a smoking floor. It reeked so bad, I was sure we were going to smell bad ourselves after only 3 minutes in the room. We left and found another hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, Wa

My kind of place

Posted Jun 28, 2016
Pros: clean and comfortable
Location: dining places a little far away did not effect me as I used the kitchen
staff were friendly and helpful. Room was clean and comfortable. a little far to places to eat but not a big thing for me as I used the kitchen to prepare meals. I enjoyed my stay, and cost was very reasonable.
Comment from Hotel Management
Jun 28, 2016 by Heather, Hotel Management
We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope you choose to stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel doesn't provide any basic necessities

Posted May 8, 2016
Good value for money, but you will need to bring all the daily necessities including a hair dryer....
Comment from Hotel Management
Jun 28, 2016 by Heather, Hotel Management
Thank you so much for taking time out of your busy schedule to comment on your recent stay at Value Place. It is always nice to hear that we were everything the guest was looking for. We do hope you will stay again next time business or pleasure brings you to the area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Columbus, NE

Posted Apr 10, 2016
The manager was nice. The parking lot was a little difficult to maneuver, but don't let that keep you away. The room did not smell fresh, but a little fresh air solved the problem by the time I returned. Good value at what is usually a weekly rental chain.
Comment from Hotel Management
Apr 27, 2016 by Heather, Hotel Management
Our team strives to uphold our values of cleanliness, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from CO

Clean and comfortable

Posted Apr 8, 2016
Clean room, great location, close to several restaurants, I 80 & downtown. Approx. 15 mi from Council Bluffs IA. Check-in was fast and trouble free.
Comment from Hotel Management
Apr 27, 2016 by Heather, Hotel Management
Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Omaha

It is good value.

Posted Jan 25, 2016
Pros: Neat and clean.
Cons: Card reader for the entrances around the bldg could be improved.
Location: Once you get the hang of which direction you need to go its great. No direct on ramp to the freeways from this hotel.
Extra service fees was a new concept for dishes, extra linens. It wasn't clear enough when I booked hotel.
Comment from Hotel Management
Feb 3, 2016 by Heather, Hotel Management
We apologize for not informing you about our brand prior to you checking in. Thank you for sharing this information with us so we can continue to improve our guests experience. We are glad you enjoyed your time at Value Place and hope we get the opportunity to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Nice place

Posted Jan 9, 2016
Pros: Virtually everything
Cons: Just keep up the good work
Nice and quiet place, I enjoyed my stay and was so glad it was a non smoking hotel.
Comment from Hotel Management
Feb 2, 2016 by Heather, Hotel Management
Hearing back from happy guests is one of the best things we receive as a company. Thank you for taking time to share your experience with us. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
This hotel is very clean inside and out. The staffs are very friendly.
Comment from Hotel Management
Aug 18, 2015 by Heather, Hotel Management
Thank you for sharing your kind words with us. We are glad to hear you found our staff friendly and our hotel clean. We appreciate the feedback and hope you will consider staying with us again in the future.