Standard 2 Queens Non Smoking | Premium bedding, individually decorated, individually furnished

Reviews of Quality Inn Oneonta Cooperstown Area

2.5 out of 5
Quality Inn Oneonta Cooperstown Area
5206 State Highway 23, Oneonta, NY

Reviews

8.2

Very Good

Rating 10 - Excellent. 390 out of 1003 reviews" "
Rating 8 - Good. 367 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raymond.B on Apr 18, 2024
Thank you very much for your feedback. We are most pleased you had an excellent stay with us. We appreciate your business, and we hope to have the chance to serve you again during your travels.

10/10 Excellent

Digala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raymond.B on Apr 16, 2024
Thank you very much for your feedback. We are happy to see you had an excellent stay. Thank you for choosing to stay with at the Quality Inn Oneonta. We hope to see you on your next trip to Oneonta.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good for our stay but be aware there is no elevator available if you require one if staying on the second floor.
Stayed 1 night in Apr 2024
Response from Raymond.B on Apr 16, 2024
Thank you for taking the time to provide us with your valued feedback. We appreciate your suggestion for future travelers. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raymond.B on Apr 16, 2024
Thank you very much for your review. We are thrilled to see you had an excellent stay. We hope you had a pleasant trip to Oneonta and thank you for choosing to stay with us. We hope to see you come back and visit us again.

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly town with unique shopping
Stayed 1 night in Apr 2024
Response from Raymond.B on Apr 13, 2024
Thank you very much for your kind feedback. We are pleased you enjoyed your stay and the local area. Thank you for choosing to visit us during your travels. We hope to see you comeback and visit us again.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Raymond.B on Feb 29, 2024
Thank you very much for your review. We are pleased to see you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another excellent stay experience.

8/10 Good

Allison, West Islip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money in the area. Great for parents of SUCO or Hartwick students looking to stay for 1 night.
Stayed 1 night in Feb 2024
Response from Raymond.B on Feb 25, 2024
Thank you very much for your feedback. We appreciate your compliments and we hope your trip to the area was a pleasant one. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next visit to Oneonta.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Raymond.B on Feb 21, 2024
Thank you very much for your feedback. We hope you enjoyed your stay and visit to Oneonta, NY. Thank you for choosing to stay at the Quality Inn Oneonta and we hope to see you on your next visit to the area.

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Clean rooms. Very quiet. Will stay again
Stayed 3 nights in Jan 2024
Response from Raymond.B on Feb 13, 2024
Thank you very much for your feedback. We are thrilled you had a pleasant stay. Thank you for choosing to stay at the Quality Inn Oneonta. We look forward to your next visit.

10/10 Excellent

Ty, Canaan

Business traveler
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Raymond.B on Feb 13, 2024
Thank you very much for your feedback and choosing to stay with us. We hope you enjoyed your visit to Oneonta. We hope to see you on your next trip to the area.

10/10 Excellent

THERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Raymond.B on Feb 13, 2024
Thank you very much for your feedback. We are pleased to see you had a great stay with us. We hope you enjoyed your time in Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We hope to see you on your next visit to the area.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Raymond.B on Feb 13, 2024
Thank you for taking the time to provide us with your feedback. We are thrilled you had an excellent stay with us and thank you for choosing to stay at the Quality Inn Oneonta. We hope to see you visit us again.

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Raymond.B on Feb 13, 2024
Thank you for your review. We hope you had an excellent visit to the Oneonta area and thank you for choosing to stay with us. We hope to see you come back and visit us again.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Justine and Ray.
Stayed 1 night in Dec 2023
Response from Raymond.B on Feb 13, 2024
Thank you very much for your kind and valued feedback. We appreciate your compliments regarding our staff, and we will be sure to pass along your feedback to them. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. My only complaint would be that the beds are hard.
Stayed 6 nights in Nov 2023
Response from Raymond.B on Nov 28, 2023
Thank you for your compliments and kind feedback. We are pleased you enjoyed your stay, and we appreciate your compliments regarding our staff. It is unfortunate that you didn't enjoy our beds and we appreciate your feedback regarding them. Thank you for choosing to stay with us and we hope to have the chance to serve you again.

6/10 Okay

Ryogo

Stayed 1 night in Nov 2023
Response from Raymond.B on Feb 13, 2024
Thank you very much for your feedback. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to have the chance to serve you again on your next visit to the area.

2/10 Terrible

Saira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional
Stayed 3 nights in Nov 2023
Response from Raymond.B on Nov 28, 2023
Thank you very much for taking the time to provide us with your feedback. It is unfortunate that you did not enjoy your stay. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again, so we can provide you with a superior stay experience.

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Raymond.B on Nov 28, 2023
Thank you very much for your positive feedback. We are pleased to hear you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another excellent stay experience.

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights over Thanksgiving. Hotel room was very clean. Easy parking and close to stores. Hot breakfast included eggs, potato, sausage, and waffles.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 27, 2023
SaraThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

John

Stayed 1 night in Nov 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Raymond.B on Nov 19, 2023
Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable stay, and we hope you enjoyed your visit to Oneonta. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next visit to the area.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mike on Nov 13, 2023
KarenThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for those traveling with dogs...huge, grassy area for exercise & pottying. Breakfast folks did an outstanding job with the food...home fries were especially tasty!)
Stayed 1 night in Oct 2023
Response from Mike on Nov 6, 2023
PatriciaThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mike on Nov 7, 2023
BeverlyThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

6/10 Okay

Paul

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The room smelled a bit like smoke. Maybe it was the surrounding rooms, but it definitely smelled like smoke, and it's supposed to be a smoke-free hotel. There was also popcorn on the floor when got to the room, so they didn't do a great job vacuuming.
Stayed 1 night in Nov 2023
Response from Raymond.B on Nov 5, 2023
Thank you very much for your valued feedback. We apologize for the issues you encountered during your stay with us. We appreciate you informing us of these issues, and we will correct our short coming promptly. Thank you for choosing to visit us at the Quality Inn Oneonta. We hope to have the chance to serve you again.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator, only stairs and hard to take bags upstairs
Stayed 1 night in Nov 2023
Response from Raymond.B on Nov 5, 2023
Thank you very much for your feedback. We hope you enjoyed your trip to Oneonta and thank you for choosing to stay with us. We hope to have the chance to serve you again.

8/10 Good

Martha

Liked: Cleanliness, amenities
Disliked: Staff & service
The toilet was plugged and we talked to the desk in the morning. When we arrive back in the evening, the toilet was still plugged. They never touched it and we had to change rooms.
Stayed 2 nights in Oct 2023
Response from Raymond.B on Oct 31, 2023
Thank you for taking the time to provide us with your feedback. It is unfortunate we were unable to resolve the issue with your toilet during your stay. We apologize for the inconvenience it may have caused you. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again.

8/10 Good

Kiara

it’s was nice quiet nobody bothered
Stayed 2 nights in Oct 2023
Response from Raymond.B on Oct 29, 2023
Thank you very much for your feedback. We are pleased you had a relaxing and enjoyable stay. Thank you for choosing to visit us during your time in the Oneonta area. We hope to see you on your next trip to Oneonta.

6/10 Okay

Austin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The outside of the hotel is very misleading. The outside looks nice and updated, but the interior of the hotel looks very old and run down.
Stayed 1 night in Oct 2023
Response from Raymond.B on Oct 28, 2023
Thank you very much for your feedback. We hope you enjoyed your trip to the Oneonta area. Thank you for choosing to stay with us at the Quality Inn. We hope to have the chance to serve you again.

10/10 Excellent

Flor

Stayed 1 night in Oct 2023
Response from Mike on Nov 11, 2023
FlorThank you for choosing to stay with us and taking time to complete this revuew. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property
Stayed 1 night in Oct 2023
Response from Raymond.B on Oct 18, 2023
Thank you very much for your kind feedback. We are thrilled you had an excellent stay and we appreciate your compliments. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you come back and visit us again.

6/10 Okay

Michael

Traveled with partner
Expensive for the condition of the property
Stayed 1 night in Oct 2023
Response from Mike on Oct 17, 2023
Michael Thank you for staying with us and taking time to complete this survey. Saturdays are our busiest day and our rates are nornally higher on that day.

10/10 Excellent

Raymond

Stayed 1 night in Oct 2023
Response from Raymond.B on Nov 4, 2023
Thank you very much for taking the time to submit your feedback. We are happy to see you had an excellent stay with us. We hope you enjoyed your visit to Oneonta and thank you for choosing to stay at the Quality Inn Oneonta. We welcome you back for another enjoyable stay experience.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very clean We would stay again
Stayed 2 nights in Oct 2023
Response from Mike on Oct 11, 2023
Lewis Thank you for the review. We are so glad you like the hotel and would stay again in the futureHappy Trails!!

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Oct 2023
Response from Raymond.B on Oct 8, 2023
Thank you very much for your feedback. We hope you enjoyed your time in the Oneonta area and thank you for choosing to stay with us. We hope to see you visit us again during your travels.

6/10 Okay

Maleek

Traveled with family
💯
Stayed 1 night in Oct 2023
Response from Mike on Oct 7, 2023
MaleekThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

2/10 Terrible

Peter, Boulder

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient; quiet, away from noise of shopping center, good facilities
Stayed 1 night in Oct 2023
Response from Raymond.B on Oct 5, 2023
Thank you very much for your feedback. We appreciate your compliments regarding our hotel. It is unfortunate that you did not fully enjoy your stay. We hope to have the chance to serve you again so, we can provide you with a superior stay experience.

10/10 Excellent

Terry

Stayed 1 night in Oct 2023
Response from Raymond.B on Oct 24, 2023
Thank you very much for your feedback. We are pleased you had an excellent stay and we hope you enjoyed your visit to Oneonta. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mike on Sep 30, 2023
DenaThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mike on Sep 30, 2023
DanielleThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet and very clean. The room was great, very clean, and smelled wonderful(which is amazing in itself)! Breakfast which was really nice too! But that room was beautiful 😍 This place was amazing would stay there again!!!!
Stayed 1 night in Sep 2023
Response from Raymond.B on Sep 28, 2023
Thank you very much for your kind and valued feedback. We appreciate your kind words and thrilled to hear about your excellent stay. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next visit to the area.

8/10 Good

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Raymond.B on Sep 26, 2023
Thank you very much for your feedback. We hope you enjoyed your time in the Oneonta area and thank you for choosing to stay with us. We hope to see you on your next trip to the area.

4/10 Poor

Mary Beth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found old food in the fridge and the toilet had been used and not flushed
Stayed 2 nights in Sep 2023
Response from Raymond.B on Sep 26, 2023
Thank you very much for your feedback. We apologize for the issues you had experienced during your stay. We will investigate why the issues occurred and correct I errors promptly. We appreciate you informing us and once again we apologize for the issues you encountered. Thank you for choosing to stay at the Quality Inn Oneonta. We hope to have the chance to serve you again.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Sep 2023
Response from Raymond.B on Sep 23, 2023
Thank you very much for your valued feedback. We are thrilled you had an excellent stay and we hope your visit to Oneonta was pleasant as well. Thank you for choosing to stay with us at the Quality Inn Oneonta. We hope to see you on your next trip to the area.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice overall
Stayed 3 nights in Sep 2023
Response from Mike on Sep 21, 2023
JimmyThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!

10/10 Excellent

Helene

Stayed 3 nights in Aug 2023
Response from Mike on Oct 11, 2023
Helene Thank you for the review. It is great you liked the hotel and we will come back again in the future Happy Trails!!

10/10 Excellent

mark

Stayed 1 night in Sep 2023
Response from Mike on Oct 7, 2023
MarlkThank you for choosing to stay with us and taking time to complete this review. It is always great to hear from our guests and any feedback will help us better serve future and returning guests. I appreciate the scores and hope you will stay with us again whenever you are in the area. Happy Trails!!