Property entrance

Reviews of Comfort Suites Ontario Airport Convention Center

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1011 reviews" "
Rating 8 - Good. 220 out of 1011 reviews" "
Rating 6 - Okay. 93 out of 1011 reviews" "
Rating 4 - Poor. 50 out of 1011 reviews" "
Rating 2 - Terrible. 82 out of 1011 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service and great receptionist.
Stayed 2 nights in Mar 2024

2/10 Terrible

anahi

Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Evyonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night to be close to airport. It was clean, thankful for their breakfast. Id stay there again
Stayed 1 night in Mar 2024

8/10 Good

Alphonso

Stayed 2 nights in Feb 2024

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karen, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome and convenient for our trip, we stay often and have never had an issue.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kyra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beds comfy, walking distance to convention center. Really clean and safe feeling. However outside the hotel people weren't all safe to be around. One man followed me when i was slightly separated from my group and disappeared when my teen son pulled me back in the group.
Stayed 3 nights in Feb 2024

8/10 Good

Ziqi, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice at Ontario,CA
Stayed 5 nights in Feb 2024

10/10 Excellent

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Anaisy

Traveled with group, Business traveler
Liked: Amenities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Karen, Charlotte

Business traveler
Liked: Cleanliness, amenities
Super location convenient clean friendly staff
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Just after valentines the cleaning person left artificial rose pedals which means it wasn’t properly cleaned and picked up
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well taken care of. Was a good experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Stayed 3 nights in Jan 2024

10/10 Excellent

Susan J

Liked: Property conditions & facilities
I was able to relax and not worry about anything as I need a break!!! Thank you
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Aron

Traveled with family and small children
Liked: Property conditions & facilities
Walls are paper thin. Barely anyone working to help.
Stayed 1 night in Jan 2024

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spot to stay at
Stayed 1 night in Jan 2024

8/10 Good

Anamarie, Woodland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Suites was at a great and convenient location. The staff was accommodating and respectful. They made my stay feel safe and peaceful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Miracle

Stayed 1 night in Jan 2024

10/10 Excellent

Hu'avai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit limited but overall the room was clean breakfast was good and we didn’t have noise complaints with having four kids including a teething baby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ana

Stayed 1 night in Dec 2023

2/10 Terrible

Alyshakia

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kenyah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! friendly, quick, efficient. Breakfast was good. options, clean. Room was clean, but lacked linen for pull out bed. I used transportaion to and from with ease.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We stayed the night before our flight out of ONT. It was super convenient they use Lyft to pick/drop you at the airport. The rooms were spacious and comfortable. We didn't get to eat breakfast do to an early flight but could smell them preparing it when we left in the morning. The front desk staff was very friendly and helpful. You just call the front desk and they order you a Lyft.
Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Stayed 1 night in Nov 2023

8/10 Good

OSCAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, the breakfast is the best
Stayed 2 nights in Dec 2023

6/10 Okay

Waqas

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Khurram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Jessica

Stayed 1 night in Dec 2023

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Devin

Disliked: Staff & service
We ended up being extremely sick and couldn't make a reservation. Brenda wouldn't allow us to cancel, and billed our card while on the phone with them while explaining we didn't want to get other guests sick so we weren't coming.
Stayed 1 night in Dec 2023

10/10 Excellent

Rita

Liked: Property conditions & facilities
Very nice and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

TeaLaunna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Karen, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Karen, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Convenient location near Ontario Airport
Stayed 3 nights in Dec 2023

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and accommodating. We will stay here again when we go back to Ontario
Stayed 4 nights in Dec 2023

8/10 Good

Carolina

Stayed 1 night in Dec 2023