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Rating 10 - Excellent. 566 out of 1011 reviews" "
10 - Excellent
566
Rating 8 - Good. 220 out of 1011 reviews" "
8 - Good
220
Rating 6 - Okay. 93 out of 1011 reviews" "
6 - Okay
93
Rating 4 - Poor. 50 out of 1011 reviews" "
4 - Poor
50
Rating 2 - Terrible. 82 out of 1011 reviews" "
2 - Terrible
82
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Pedro
Traveled with family and small children, Business traveler
Staff was great, beds comfy, walking distance to convention center. Really clean and safe feeling. However outside the hotel people weren't all safe to be around. One man followed me when i was slightly separated from my group and disappeared when my teen son pulled me back in the group.
Parking was a bit limited but overall the room was clean breakfast was good and we didn’t have noise complaints with having four kids including a teething baby.
Staff was great! friendly, quick, efficient. Breakfast was good. options, clean. Room was clean, but lacked linen for pull out bed. I used transportaion to and from with ease.
We stayed the night before our flight out of ONT. It was super convenient they use Lyft to pick/drop you at the airport. The rooms were spacious and comfortable. We didn't get to eat breakfast do to an early flight but could smell them preparing it when we left in the morning. The front desk staff was very friendly and helpful. You just call the front desk and they order you a Lyft.
We ended up being extremely sick and couldn't make a reservation. Brenda wouldn't allow us to cancel, and billed our card while on the phone with them while explaining we didn't want to get other guests sick so we weren't coming.