Ratings based on 500 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from fairfield CT

Shiny & New

Posted May 16, 2017
Great true suites hotel. Everything done well friendly staff. Large clean and well stocked rooms. Extensive buffet breakfast. Large & bustling place. Pool is a little less than expected but fine. Couch in room is serviceable vs truly comfortable. Overall great option for a family and well situated.
5 out of 5
Recommended
for Families
by A verified traveler from Santa Monica

Nice clean hotel with lots of amenities

Posted May 1, 2017
Pros: Clean, quiet, friendly staff, separate sitting room.
Cons: There was some sort of party (?) going on Friday night, but the noise died down before midnight.
Location: Ontario Mills shopping center.
Stayed here with my 2 girls as they had a dance competition in Upland. Needed a place that was safe, close to Upland, and quiet. The hotel was very clean and the front desk staff were very helpful. We set off the smoke detector as my 9 year old took a long shower and the steam seemed to set if off. I'd kept the bathroom door open so I could hear her if she needed me. I called the front desk and they set up a maintenance guy about 10 minutes later who reset the alarms (the alarms turned off as soon as I turned off the shower). So note to self, close the bathroom doors when showering! Room was quiet and well turned out. Loved having the sitting room separate so that I could read once the girls went to bed. Breakfast was good. Omelets made to order, along with a buffet of eggs, bacon, sausages, hash browns and pancakes. Good location. Unfortunately didn't get to use the pool or exercise room. Would definitely stay here again.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Connecticut

Posted Apr 25, 2017
Pros: Room cleanliness, comfort
Cons: Outside seating area, pool, spa...
Location: I didn't like the location because there did not appear to be anything to do nearby. No cafes, shops within walking distance.
Hotel facility was great but I did not like the location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Close to the airport, new, very clean, great staff

Posted Apr 1, 2017
Absolutely recommend. One of the best hotels in the area.
5 out of 5
by Cody

Posted Mar 15, 2017 on Hotels
I really enjoyed my stay. Fast friendly check in, clean room, nice bathroom and shower and most of all, the bed and pillows were comfy.
5 out of 5
by Adalberto

Great hotel

Posted Mar 12, 2017 on Hotels
Wouldn't mind staying again its perfect for the family
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nice hotel.

Posted Mar 11, 2017
Nice hotel. The room was nice. The breakfast good. The staff was nice.
4 out of 5
by sheldon

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel

Posted Mar 6, 2017
Stay for 1 night, staff very friendly, hotel facilities and condition clean nice indoor swimming pool kids love it.
4 out of 5
Recommended
for Everyone
by A verified traveler from C

Brief Stay

Posted Mar 6, 2017
Close to airport. Easy parking. Clean. Comfortable for the family. Very large space