Looks nicer than it is
Posted Dec 12, 2016
In keeping it short, the staff seems quite overwhelmed. My room didn't have the amenities & the room was dirty. Had a huge spot on my bedding that was fresh & not just a stain. They moved my room, but offered no help to move all my stuff from one room to another.
Was woken up early in the morning by blasting music from their conference room & again later at night couldn't sleep due to a very loud party.
For the rate they charge, the service needed to be much better.
Comment from Hotel Management
Dec 23, 2016 by firstname.lastname@example.org, Hotel Management
Thank your review.
We apologize that you did not receive the wonderful room and service that our hotel is known for. We will work with all staff to ensure this does not happen in the future.