Ratings based on 1,399 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CA.

Quiet area yet in close proximity to attractions

Posted Dec 25, 2017
Janine helped me make adjustments to my booking and I greatly appreciated it, esp given how last minute it was.
Comment from Hotel Management
Dec 30, 2017 by Ian, Hotel Management
Dear K: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Dec 23, 2017
Nice Hotel for the price.. I would stay here again..
Comment from Hotel Management
Dec 30, 2017 by Ian, Hotel Management
Dear Tony: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Calm and quiet hotel

Posted Dec 20, 2017
Pros: Location and consistently good experience
Location: Right near the airport with a shuttle. Walking distance to good restaurants.
The staff is always helpful and always available. It's a very good value for the money and you can count on a good night's sleep.
Comment from Hotel Management
Dec 22, 2017 by Ian, Hotel Management
Dear Judy: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again and we look forward to your return. Sincerely, Ian Asmundson Front Office Manage
5 out of 5
Recommended
for Everyone
by A verified traveler from Culver City

Amazing

Posted Dec 9, 2017
Perfect Location. Walkable To Malls and Citizens Bank Arena and Amazing Decoration During Christmas!
Comment from Hotel Management
Dec 11, 2017 by Ian, Hotel Management
Dear Kevin: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice joint

Posted Dec 5, 2017
Good dollar value. Clean and in good repair. Nice amenities. Nothing to complain about. Would definitely stay here again.
Comment from Hotel Management
Dec 11, 2017 by Ian, Hotel Management
Dear jg: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
2 out of 5
by A verified traveler from Canada

Nothing close by

Posted Dec 3, 2017
I would like to thank the friendly staff for the cleanliness they have maintain at this hotel but unfortunately when I first open the door I was disappointed by the design and the bathroom was some what narrow to close the bathroom door. I can’t believe how clogged is the bathroom sink and tub. The only concerns were that the bathroom needed some repair and the wifi isn’t good enough because it always disconnects at a certain point.
Comment from Hotel Management
Dec 11, 2017 by Ian, Hotel Management
Dear C: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. I would like to apologize for the issues you had with the bathroom and the Wi-Fi. I have shared your comments with our Chief Engineer so he may look into the issues. Thank you again for the feedback. Sincerely, Ian Asmundson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from los angles

Posted Dec 3, 2017
On a business trip the facilities and rooms are well appointed.
Comment from Hotel Management
Dec 3, 2017 by Ian, Hotel Management
Dear Brian: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Nice and comfy , good location, spacious lobby and nice pool
Comment from Hotel Management
Dec 3, 2017 by Ian, Hotel Management
Dear Valued Guest: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Very nice hotel at very reasonable cost

Posted Nov 26, 2017
Pros: Cleanliness, availability, location & cost.
Location: Not sure. My need was for quick access to Ontario Airport.
Booked a room at the last minute on Friday night after Thanksgiving. A room was available at a very reasonable cost for last minute on a holiday in CA. Four star hotel I believe & I was very pleased. The ONLY thing 'wrong' was their shuttle service didn't start until 4:30 a.m. & my flight was departing at 5:30 so they did reserve a cab for me at 4. The cab was there before 4 a.m. & the cost to Ontario airport again was less than I expected. Very good experience at the last minute, on a holiday weekend at a very reasonable cost.
Comment from Hotel Management
Dec 3, 2017 by Ian, Hotel Management
Dear Stranded: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from United States

Business.

Posted Nov 16, 2017
Comfortable Stay, Very affordable. I stay here because it's very close to my business.
Comment from Hotel Management
Nov 22, 2017 by Ian, Hotel Management
Dear Dave: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager