Ratings based on 1,536 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Mar 9, 2018
We had a very pleasing overnight stay before catching our flight home. The Shuttle picked us up at the car rental and the next day took us to the airport
by A verified traveler from Boston, MA
Convenient for Convention CenterPosted Mar 6, 2018
Pros: Cleanliness, quietness.
Cons: Shower pressure was a little too strong.
Location: Plenty of restaurants in the area. Convenient location for the Convention Center. Safe neighborhood. Beautifully kept grounds, pool, fountains.
Very close to the Convention Center. Plenty of parking, walking distance to convention center, plenty of restaurants within walking distance. Comfortable, quiet, clean. I was here to take the California Bar Exam and the free coffee and fruit got me through the experience.
for Everyoneby A verified traveler from Long Beach, Ca
Nice hotelPosted Mar 5, 2018
Pros: The shuttle
Cons: More cleanliness.
I had actually tried to cancel my reservation after reading all the bad reviews, but could not get a refund. I booked for my daughters 3 day dance competition. My husband and I and our two kids ended up staying and it was not a bad experience. The check in desk was friendly, and offered us cookies. When we walked in I did not know what to expect and I was pleasantly surprised. The only issue I had was that the pillows and sheets had hair, so that made me a little uncomfortable using the sheets and pillows. Luckily I took my own so that was not an issue.
for Everyoneby A verified traveler from oatman
Work tripPosted Mar 2, 2018
It's hard to find a decent room in the LA area at a good price the rooms were clean well staffed well maintained good security you get a free cookie Free bottles of water the continental breakfast they have fruit at the door ready to come in just a good overall hotel that cares and wants to take care of their visitors
for Everyoneby A verified traveler from Arizona
Convenient and pleasantPosted Mar 1, 2018
Pros: Convenient to airport; reliable transportation; early check in; most generous check out time.
Cons: Maybe updated furniture, but it was NOT awful.
Location: I wasn’t there long to enjoy nearby amenities.
As I had read previous reviews, both positive and negative, I was a bit concerned about staying here. There was no reason for concern. The staff was most efficient and welcoming, the room was extremely comfortable and clean, and I will stay at this hotel again.
for Everyoneby A verified traveler from ohio
Some updatesPosted Feb 24, 2018
Walls were worn looking. Bath redone and is very nice. Lots pf traffice noise in this area.
for Everyoneby A verified traveler from Bend, Oregon
Close to AirportPosted Feb 21, 2018
Pros: It was only 5 mins from the airport
Cons: Remove the green carpet from the walls in the elevator. Add some real security for the guest.
We grabbed a hotel room at the last minute close to the airport due to an early morning flight. When I checked in the front staff were sitting behind bullet proof glass! What did I get myself into! They were very friendly, gave us cookies. They said that we had to use our key to get into everything around the hotel. Even a gate for parking. Well that ended up not being true. The gate just opened up when we got close to it, the door to access the hotel didn't even have a lock on it. The room was nice and big and open. The bathroom had great accommodations. But there were ants everywhere. The beds were memory foam and very comfortable. It worked out for a last minute place to lay my head.
for Everyoneby A verified traveler from California
Nice stay.Posted Feb 21, 2018
Pros: Clean room, good breakfast
Cons: air condition and fun in the room run a little too loud
Location: Ontario, Ca
Very nice stay. Clean room, good breakfast. green area around the pool. Nice staff.
by A verified traveler from SOUTHERN UTAH
STAFF WASNT THE NICESTPosted Feb 19, 2018
Pros: LOCATION TO WHERE WE NEEDED TO GO
Cons: CUSTOMER SERVICE AND BREAKFAST
Location: LOTS OF STUFF BY THE HOTEL FOR FOOD
ALL OUTDOOR HOTEL MY FAULT SHOULD HAVE NOTICED THAT ROOM WAS CLEAN BED WAS SOFT NO BARS OF SOAP SHAMPOO CONDITIONER ITS ALL A PUSH BUTTON DISPENSER MOUNTED IN THE BATHTUB AREA ONLY TWO TOWELS BREAKFAST IN THE MORING IS A JOKE ONLY 3 ITEMS AND THEY WERE OUT IN LIKE 5 MINUTES AFTER RESTOCKING IT SO SECOND DAY WE WENT TO BREAKFAST SOMEWHERE ELSE
by A verified traveler from ontario
Room looked filthy.Posted Feb 19, 2018
Room look filthy. A chair had some kind of stain. The room only had two towels, I requested more towels but they only exchange them, they took long to come so I had to go myself to get the towels. The outlets by the sink didn't work neither did the hair dryer. I canceled my two other nights.