Ratings based on 3,813 Verified Reviews

3.3 out of 5
54% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible property! Do not stay here!!

Posted Jun 3, 2017
Pros: Nothing
Cons: They could demolish the hotel and build something more reputable!!
Dark, shady, out dated, inadequate, smelly, scary, over priced. When we pulled up to the property I almost drive past it because the sign was not lit up and the hotel was dark, almost like it was closed! We pulled up to the front and it was dark and very unwelcoming! I went to check-in and the lobby was small and outdated. The front desk staff person checked us in and then went tot the back and gave me our towels?? I said "aren't there towels in the room"? She laughed and said "no". Walking to the elevator they were playing rap music in the corridors. When we arrived at the room and opened the door it smelled like an ash tray!! The room was empty with 1 dingy couch, hardly and lighting and looked like a room that you would rent by the hour! Not family friendly at all! I didn't even walk into the bedroom! We turned around and went to the front desk and told the clerk we were leaving and going to another hotel. She did not try to stop us, she very politely agreed with my request and printed out my receipt and we left. The parking lot had signs warning against cars being broken into and that the hotel was not responsible. There were people hanging out in the DARK parking lot and my girls were very scared!! We went to the Embassy Suites just a couple miles away and got a great room and great service!
1 out of 5
by A verified traveler

Terrible hotel for families.

Posted Jun 3, 2017
The room smelled of smoke. When we arrived at night we almost drove past it because their sign was not lit. The parking lot was not well lit. We walked in the room and immediately turned Armand walked out and left the hotel due to the overwhelming odor of cigarette smoke.
4 out of 5
Recommended
for Everyone
by A verified traveler from Black 92311

nice spa

Posted Jun 2, 2017
the place has all adminity and nice pool great fitness room.
1 out of 5
by A verified traveler from los Angeles

Horrible Stay

Posted May 31, 2017
Hair was in the bed, on the pillows, no towels, bathroom was dirty....nasty hotel
1 out of 5
by A verified traveler

What a dump

Posted May 31, 2017
Hotel was dirty, smelled horrible, and there were roaches in the room.
2 out of 5
by A verified traveler from Phoenix, AZ

Worst experience

Posted May 30, 2017
This is definitely not 3 star hotel. Breakfast and service was very poor. Room facilities and cleanliness was good. Service and staff need to improve a lot. Pls stay elsewhere if possible.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Clean room

Posted May 30, 2017
Pros: Staff was friendly, room was clean.
Cons: Room amenities should be more sufficient and towels should be placed in room and not at check in.
Location: Location was easily accessible off the interstate was not difficult to find and was near the airport.
Hotel had a clean room, amenities were insufficient no shampoo, conditioner and only 1 hotel bar soap, towels were given to us at check in which was odd, booked hotel for 2 and only had one coffee serving in room, no room refrigerator or tissues in our room. King size bed had a very annoying creek when you sat or laid on it, bed frame needed repair.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfy

Posted May 27, 2017
Needs a bar and ladies. Then this place would rule.
1 out of 5
by A verified traveler

Very misleading from the pictures

Posted May 26, 2017
It was THE worst hotel I have ever stayed in. Blood on the curtains, no toilet paper. No working air conditioning, wallpaper pulling off the wall, disgustingly dirty bathrooms.
1 out of 5
by A verified traveler

Not recommended

Posted May 26, 2017
The room floors were stained, the bathroom ceiling was falling down. Not even the toilet paper was on the holder. It was on the toilet cover. There was hair on the bed. People hanging out in the parking lot made it appear like a motel instead.