Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 26, 2016
Great place for a good night sleep very comfortable and cozy would recommend mouth wash that it
Comment from Hotel Management
Aug 27, 2016 by Vicki - Front Desk Manager, Hotel Management
Thank you so much for posting this wonderful review! We are so delighted you enjoyed a great stay. We hope to see you soon. Thank you again,
4 out of 5
by A verified traveler

Right off the freeway

Posted Aug 9, 2016
Very clean, bedding was clean and pillows were great which is a plus for our family. Starbucks close by which our daughter loved, we weternal on a college tour for 3 days sof we stayed in several hotels
Comment from Hotel Management
Aug 11, 2016 by Vicki - Front Desk Manager, Hotel Management
We are delighted you enjoyed a clean and comfy room and being close to Starbucks is a plus for all of us. Thank you for this review and we hope to see you again.
5 out of 5
by A verified traveler from California

Posted Jul 30, 2016
Stayed to escape the heat. Bed was very comfortable. Room was very clean. Room also had a refrigerator and microwave. Bathroom was clean. Definitely would stay again.
Comment from Hotel Management
Aug 3, 2016 by Vicki, Hotel Management
We are so glad you enjoyed a comfortable bed in a clean and cozy room. We look forward to seeing you again on your next visit to this area.
4 out of 5
by A verified traveler

Posted Jul 25, 2016
Nice and clean enogh to stay. I would come again. The staff were cooperated.
Comment from Hotel Management
Aug 3, 2016 by Vicki, Hotel Management
Thank you for choosing Quality Inn and we so happy to see you enjoyed a nice and clean room. Our staff is dedicated to make each stay your best stay ever.
3 out of 5
by A verified traveler from San Tan Valley Az.

Close to everything

Posted Jul 10, 2016
Pros: Quite
Location: The race track and the outlet mall
Everything was fine except ever time I left and came back my key would not unlock the door. Would get a new one then the next time still wouldn't work. Would have call the office and they would call the service man to come and unlock it for me
Comment from Hotel Management
Jul 15, 2016 by Vicki - Front Desk Manager, Hotel Management
We are glad our location was a plus for you and that you had a quiet and relaxing stay. However I am so sorry there was any problem with a key card. The magnetization will cancel if placed close to a cell phone, I do apologize for any frustration this may have caused you. Thank you for your review and we hope you will stay with us again in the future so we may have another chance to provide you with an excellent stay. Sincerely,
3 out of 5
by A verified traveler

Posted Jun 27, 2016
Pros: Check in was quick and very pleasant. All staff was helpful and cheerful.
Location: Perfect for attending anything at the Convention facilities. Also very close to the Ontario airport.
It was fine. Breakfast could have had more than just watermelon for fresh fruit. It was ok. Older Hotel, clean and the staff was very friendly.
Comment from Hotel Management
Jun 28, 2016 by Vicki - Front Desk Manager, Hotel Management
Thank you for your review and we are so pleased our staff were helpful and cheerful and you found your room to be clean and comfy as expected. We hope to see you again soon. Thank you
5 out of 5
by A verified traveler from G

I love it.

Posted Jun 5, 2016
I love my experience here. The price is pretty reasonable and the service was great. It was even better than I expected. My room was clean and orderly too. The free breakfast was also great! I will definitely stay here again for our next conference.
Comment from Hotel Management
Jun 14, 2016 by Vicki, Hotel Management
Thank you so much for this wonderful review. We are delighted you found great value and noticed our efforts to provide you with a clean and orderly stay. We have an awesome breakfast staff who love to provide you with a great breakfast to start your day off right. Thank you for your comments and we look forward to seeing you again. Sincerely, Vicki Front Desk Manager
4 out of 5
by A verified traveler

Posted May 22, 2016 on Hotels
Comment from Hotel Management
by Vicki, Hotel Management
Thank you for giving your stay 4 stars and we hope to see you again soon. Sincerely, Vicki Front Desk Manager
5 out of 5
by asarin from North Hollywood

Great free parking and clean room.

Posted May 18, 2016 on Hotels
Good quiet location. Easy access to parking and rooms.
Comment from Hotel Management
by Vicki, Hotel Management
Thank you so much for your reply and we are glad this was a good quiet location for you. Sincerely, Vicki Front Desk Manager
2 out of 5
by Nancy from Ontario

Posted Apr 18, 2016 on Hotels
When I booked it over the phone they made it seem easy. When we got to hotel they didn't have our reservation, it took about 1 hr to check in