Would stay there again
Posted Mar 6, 2017
Perfect in every way except for two things: the restaurant food was not good and our room was not cleaned during our two days there. But the location, kindness of staff, comfort, and view from room window were all so great - we'd probably go there again.
Comment from Hotel Management
Mar 7, 2017 by Heidy Rodas , Hotel Management
Dear Guest -
Thank you for taking the time to provide your feedback in regard to your recent stay with us. I'm sorry to learn that we fell short during your stay. I would like to extend an apology on behalf of the Sheraton Ontario team. Our goal is to ensure that every guest is satisfied in every aspect and hope that you will allow us the opportunity to provide the quality service you deserve.