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Reviews of Sleep Inn Ontario

2.5 out of 5
Sleep Inn Ontario
1221 Se 1st Ave, Ontario, OR

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. Staff was professional and friendly. I would stay at this perty again if in the area. Only one bath towel amd No wash clothes, which I did not realize until too late. ☹️
Stayed 1 night in Apr 2024

6/10 Okay

Jermy T.

Traveled with family
We came to this location because of the inside pool and hot tub. The hot tub is not working. The pool isn’t heated, very cold, the pool room is cold and it stinks inside. Very disappointed.

8/10 Good

David, Blind Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Kari, Benson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like is that there wasn’t a coffee maker in the room
Stayed 1 night in Mar 2024

8/10 Good

Julie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the shower worked. The amenities were either low (like the 1 Kleenex and the half full sample shampoo) and the room needed maintenance and a deep clean. The breakfast was minimal and not layed out well. The location is convenient to the freeway.
Stayed 1 night in Mar 2024

8/10 Good

Kirk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked the quiet room and the nice jacuzzi and pool.
Stayed 2 nights in Mar 2024

8/10 Good

Kay

The property was very nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
congenial and professional staff. Lobby has a nice comfortable, Homie feel to it. cons - very small bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Lorne, WEST KELOWNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Bonnie

Liked: Staff & service
Smell, unpleasant
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every time we go to Oregon and we love it
Stayed 1 night in Mar 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sherry

was an okay place
Stayed 1 night in Feb 2024

4/10 Poor

troy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was a joke...coffee cold and out both days, attendant sat on rear end and watched videos on phone, sausage undercooked very limited options not impressed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Beds were comfortable and hotel was quiet. Staff was very helpful and nice to talk with.
Stayed 8 nights in Feb 2024

8/10 Good

Flor

Stayed 1 night in Feb 2024

8/10 Good

Jeremey

Traveled with family
Liked: Cleanliness, staff & service, amenities
I have stayed at this property multiple times over the years and I would say for the area it is one of the best options available. I do feel like the hotel does seem to have more issues each time I come here but nothing that would deter me from staying there. My biggest complaints from this visit are: 1. The jacuzzi was not very full and the temperature was more like warm bath water and not hot enough 2. They got rid of the juice machine for the breakfast and only had a pitcher of OJ 3. Most of the electrical sockets in the room would not hold my family's electrical chargers so we had to hunt for the few that would
Stayed 1 night in Feb 2024

8/10 Good

Erik

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to the Interstate. Walking distance to a great Wings restaurant and other shopping. Receptionist switched us to a first floor room we requested. Room was smaller than expected but functional. Just stayed for 1 night on our way back to PDX from SLC.
Stayed 1 night in Feb 2024

10/10 Excellent

Spencer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, easy access, and great staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Brian, Portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept, clean, quiet and convenient hotel off the freeway. Lots of food options close by.
Stayed 1 night in Feb 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay during an ice and snow storm.
Stayed 1 night in Dec 2023

8/10 Good

Jimmy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I bring my 5yr old here for the pool every few months. Always quiet and clean.
Stayed 1 night in Jan 2024

6/10 Okay

Caden

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

donette

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We got there and couldn't get into the handicap spot. My husband shoveled it so we could park there. The whole parking lot needed to be scraped. The jets in the hot tub barely work. Pillows are just awful. Last thing, we found a gun in our nightstand. We're just that we didn't have young kids with us that could have found it instead of us. We've stayed here several times and never had this many problems.
Stayed 1 night in Jan 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Derek

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

James

Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to shops, restaurants, theater, Quick check-in and good price. Ground floor, quiet, pool, coffee, ice.
Stayed 1 night in Jan 2024

8/10 Good

Tanya

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nice room, and a decent continental breakfast for the money!
Stayed 1 night in Dec 2023

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 1 night in Dec 2023

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tim on Jan 2, 2024
Thank you, Glad you enjoyed your stay.

10/10 Excellent

Brenda

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Tim on Jan 2, 2024
Thank you. Glad you enjoyed your stay.

2/10 Terrible

Carl

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tim on Jan 2, 2024
Thank you, Glad you enjoyed your stay.

10/10 Excellent

Jacky R.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Pleased with the service and facility.
Stayed 1 night in Dec 2023
Response from Tim on Jan 2, 2024
Thank you. Glad you enjoyed your stay.

10/10 Excellent

norm

Stayed 1 night in Dec 2023
Response from T on Jan 2, 2024
Thank you. Glad you enjoyed your stay.

4/10 Poor

Ryan

Liked: Cleanliness
Somewhat disappointed.
Someone disappointed in what they offered versus what they had! TV didn’t work the first day we were there, there was literally one tissue in the tissue box, my wife was looking forward to the hot tub, but it was closed for maintenance… No pool either even though you could clearly see it had water in it. Coffee was Luke warm at best. Other than that the room was clean, and customer service was friendly and professional.
Stayed 1 night in Dec 2023
Response from Tim on Jan 2, 2024
Sorry the pool and hot tub were not available during your visit. I have forwarded all your comments to the appropriate departments for improvement. Thank you for your comments.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for travelers
Stayed 1 night in Dec 2023

2/10 Terrible

Sal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and clean. Bed not so comfortable, but in all aspects was a good stay.
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

DeAnna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean. Would have liked more lighting in the hallways.
Stayed 1 night in Nov 2023
Response from Tim on Dec 3, 2023
Thank you for your feedback. Lighting is important.

10/10 Excellent

Terence

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean dog walking area. Great for last walk before bed time.
Stayed 1 night in Nov 2023
Response from Tim on Dec 3, 2023
Thank you for your comments. We are glad you enjoyed your stay.