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Reviews of Fortune Retreats

3 out of 5
Fortune Retreats
Belmont Terrace, Tiger Hill, Ooty, Tamil Nadu

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Krishnamurthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was excellent
Stayed 1 night in Aug 2023

4/10 Poor

Jeevanantham

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unpleasant stay
Stayed for one night, terrible stay I must say. Hot water not working, power was not there for half a day, rooms are not clean and food quality too. Only one good thing is the location.
Stayed 1 night in Dec 2020

8/10 Good

zorka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

The checkin was ok. Road up to the retreat was bad. No housekeeping, washroom was smelly, not for foreigners.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay for this money. View is not so great still Ok. Reaching hotel from main road will take lot of time because road condition is not so great.
Stayed 1 night in Mar 2019

8/10 Good

Vikash

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Value for money
Hotel restaurant food menu is good but the service level is not that great, typical 3 star. However the location is nice and the hotel manager Melwin is very prompt and helpful.
Stayed 1 night in Dec 2018

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't get better than this
Amazing location, somewhere at higher point with amazing view. Good and clean cottage. Awesome service. Yummy food, reasonable. Nice guidance on site seeing. Felt like a customer after long time. Changed my perception about Ooty. Cancelled trip to Shimla hill stations from my bucket list.
Stayed 2 nights in Sep 2018

10/10 Excellent

SEBASTIAN

Awesome Stay and Great Staff!
The cottage we stayed in had a lovely view and was cozy and perfectly maintained. The staff were extremely helpful and made sure our stay was comfortable. Would definitely go there again!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from sanju on Apr 5, 2018
thanks for the perfect ratings sanjok naik hospitality service 9360103305

8/10 Good

Umasankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from sanju on Apr 5, 2018
thanks for the valuable ratings sanjok naik hospitality service

10/10 Excellent

rambabu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb
superb hotel, good nature , obedient team , fast service, its a memorable trip because of good hotel
Stayed 2 nights in Sep 2017

10/10 Excellent

Sudheendra, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottages for family and friends together.
Quick chek-in/check-out, efficient and helpful staff, well maintained. Approach road is a bit narrow for lager vehicles.
Stayed 1 night in Jul 2017
Response from sanju on Apr 5, 2018
Dear happy guest we are very much thankfull that we have met your expectations all our guests are god and we believe in atthithi devo bhawa please do not hesitate to call us on 9360103305 if you visit again to ooty sanjok naik hospitality service

8/10 Good

Sundar

Liked: Cleanliness, staff & service, room comfort
Relaxing 3 day family vacation
Fortune Retreats is a nice little cottage away from the bustle of Ooty but close enough to get there in 5-10 minutes. The cottage itself was nice, although slightly on the older side. However, everything works fine. The place doesn't have a kitchen. We checked with the management and their reason was guests tend to trash the kitchen and leave the cottage smelling so they decided to lock down the kitchens in every unit. The service was exceptional, make a call and less than 2 minutes later whatever you requested is there - extra towels, pillows etc. From time to time they had to change the LPG cylinders that provides gas to the water heaters. The approach road to the cottage is in very poor condition and could be a hassle in monsoons. A car is a must to get to this property. But once there, the views are very nice. Overall, a nice location and we had a very pleasant stay - 6 adults with 2 kids.
Response from sanju on Apr 5, 2018
dear happy guest we are delighted to know you were satisfied with our service and cottages alotted to you our resort is located on top of a hill thus a perfect views of enchanting hill from the cottages we have made made complints many time to PWD DEPARTMENT regarding roads issue but no respone from them therefore ,we made it personally but due to heavy rain each year , it went to same condition but we promise you after you reach to the property, you wont be left sad, we will do all kinds of arrangements to keep you happy during the stay sanjok naik hpspitality service 9360103305

8/10 Good

Angela, Casper, WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This place is a ways out of town but it is in a beautiful location with great views. The room was comfortably furnished and decorated. The towels are ready to be replaced but I've see worse. Overall it's an inexpensive beautiful spot to spend some time in Ootty.
Response from sanju on May 28, 2018
we are very much thankfu; to you that you have shared the revies and overall you were happy with the service do not hesitate to call us when you are at ooty sanjok naik

8/10 Good

sunil, bangalore

Liked: Cleanliness, property conditions & facilities
view is worth the money
Its a steep climb but a calm and beautiful view nice staff
Response from sanju on Apr 5, 2018
thanks for sharing your views your reviews helps us to work more potentially and works on our drawbacks our resort is located on top of a hill views from the cottage is superb upp hill that is why , roads are little narrow but after you reach here you will feel like a heaven sanjok naik hospitality service 9360103305

10/10 Excellent

sanjay, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at hill top
Nice experience at the hotel...excellent location.....nice cottage with adequate space

10/10 Excellent

MADHUSUDAN DAS, ODISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand plaza is a nice hotel close to the rly. jn.
I STAYED IN THE HOTEL FOR TWO DAYS WITH MY WIFE. DESPITE LANGUAGE HANDICAP I ENJOYED MY STAY. ROOM SERVICE IS EXCELLENT. ROOMS ARE CLEAN SPACIOUS AND COMFORTABLE. WHAT PLEASED ME MUCH WAS THE RECEPTION-DESK.THE MANAGEMENT IS CO-OPERATIVE AND GUEST-FRIENDLY. I WOULD LIKE TO VISIT IT AGAIN AND AGAIN....

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worst Stay in my life... worst Hotel cleaniness..... worst service.... worst location...
Response from sanju on Apr 5, 2018
we are sorry to know that your stay was not good might be service was bad but the location is perfect eventhoug we are sorry for the inconvenience caused to you , sanjok naik hospitality service 9360103305

8/10 Good

rohan rajah, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hill View at ooty.
I checked in with my wife at this hotel on 4 aug 2014. Located atop a hill in scenic ooty. Excellent rooms, but tends to get cold & need artificial heating. Gear up for the cold & a bit of uneasiness. Food was good & the hotel staff were pleasant & had all the features of visiting this place once again. Loved the experience.
Response from sanju on Apr 5, 2018
your reviews keep us updated and abreast of all thisngs going in hotel it also enhances us to take and improve us on our drawback and negative quality we are happy that we have met your expectation sanjok naik hospitality service

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Not worth for the price
The location is really excellent .. the service was poor couple of times the food order got delayed and the worst part is the bed ... would have rather slept on a stone.. so stiff it has given back pain in the 3 days stay..
Response from vinod issac on Sep 13, 2014
we maintained all cottages . we providing good privacy because our cottage is individual villas. this is not star type hotel . we offering good service and good rooms . and our rates also below 1000 on that time but now we improve our service and cottages . you will get separate garden and separate campfire facilities also . nobody can give this type of privacy for the gust . In the food we have no ready made food . whenever you order food after only we start cooking , that means you will get fresh food , but it will take minimum 30 mints . when ever we took the food order we informed the time . sorry for the difficulties , unexpected happens