Good stay for 3 nights with a few concerns
Posted May 18, 2015
Overall good stay.
1. Good location, Ambiance, property, specious rooms, clean bathrooms
2. Excellent gardens, cactus collection, swimming pool, weather
3. Some staff members were good and smiling but many were not
Areas of improvement
1. Unnecessary compromise on certain things like Fridge not switched on unless complained, hot water kettle switch broken and we were asked to operate by inserting a stick, only one hair dryer provided in two rooms and we were told , please manage with one
2. Insufficient stock of food items at breakfast, no fast refill
3. Many staff members did not even smile, the head bell boy (brown coat) came into action only when we were about to leave and put our bags in car
4. Non availability of hot water after morning(It was just warm)
Overall, apart from certain staff/service factors, the hotel is just excellent for stay.