Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
50% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Sabine from BY

Es gibt Besseres!

Posted Dec 18, 2015 on Hotels
Wir waren nur 1 Nacht. Positiv: zentrale Lage. Geräumige Zimmer. TV. Reception desk sehr freundlich und hilfsbereit. Fairness bei Transferbuchung Negativ: Kein WLAN, auch nicht Lobby! Das Hotel sieht auf Fotos wesentlich besser aus. Die Zimmer sind im Nebengebäude, das Restaurant im Souterrain mit Blick auf die Treppen. Unser Zimmer schmuddelig. Feuchte Bettwäsche, Schimmel im Toilettendeckel und an der Decke, Tisch mit Flecken v. Vorgänger. Für indische Standards unterdurchschnittlich.
2 out of 5
by karandeep singh from chandigarh


Posted Jun 23, 2014 on Hotels
Not at all satisfied. Gave us room no 205 which was pathetic. Geyser non functional and leaking. Flush seat broken. No redressal of these grievance either.
5 out of 5


Posted Jun 7, 2014 on Hotels
4 out of 5
by Vishal A101 from Bangalore, Karnataka

Good Hotel to Stay

Posted Jun 4, 2014
The hotel room was very good and clean, the rooms in second block are good. Food was also good but the only problem lies is in the room service as that took some extra time when ever we had a requirement. Rest the hotel is good for 1 to 2 nights stay. Ample space was available for car park and the hotel is easy to locate.
1 out of 5
by subhash from Doha


Posted May 11, 2014 on Hotels
Pathetic location. difficult to reach.no proper car parking facilities..pot holed road leading up to the hotel..no hot water. .not happy at all
4 out of 5
by Navin from Bangalore

It was a nice experience to stay at the hotel.

Posted Apr 8, 2014
Pros: Friendly Staff, Rooms
Cons: Food
The hotel staff were courteous and friendly. The room was big and kept clean. The one thing that I really liked was that on the day of our departure (5AM), the staff ensured that hot water was available for bath. Hot water is generally available from 6.30AM to 10.30AM.
4 out of 5
by Dileep from Ottapalam

Calm place to stay

Posted Mar 4, 2014 on Hotels
Its away from all disturbances of town but very near to all main tourist spots like Botanical garden and rose garden. Over all their service is good but room maintenance is not up to the mark.
5 out of 5
by Anoop Ajjampur from Bangalore

Hotel Sapphire Grand

Posted Jan 19, 2014 on Hotels
Overall the experience was very satisfying
3 out of 5
by Ind-ned familie from India

Lokatie en facciliteiten teleurstellend

Posted Oct 15, 2013
Pros: Kamer met vloerbedekking, lekker warm in het koele Ooty! Maar kamer moet wel gemoderniseerd en leuk aangekleed worden.
Cons: (warm)water voorziening, proffesionaliteit van het personeel, speeltoestellen neerzetten zoals foto's beloven.
Location: Het hotel ligt in een wat achteraf gelegen straatje. Voor het centrum of botanische tuin is het een behoorlijk stuk lopen/klimmen. Dagtrips mogelijk.
Zoals op het kaartje lijkt ligt het hotel niet heel dichtbij het centrum. Personeel en uitstraling van hotel niet professioneel. In verband met bouw van nieuw gedeelte waren er bijna geen speeltoestellen i.t.t. wat je ziet op de foto's. Erg rommelig voor het hotel. Water was vies rood in de badkamer, en warm water was uit een boiler die snel leeg was. Traveldesk is prima!
3 out of 5
by Good Service, No South Indian Food in Lunch/Dinner from CHENNAI

Fantastic Service

Posted Jun 6, 2013 on Hotels
They provide normal homely Breakfast which is complimentary. The hospitality provided by the GM is very good. They provide only north indian Khana no South Indian Meals during Lunch and Dinner. Overall my stay in this hotel is OK. They arrange local trip and charging very normal rate. Entry and inside the hotel, proper renovation/maintenance activities are to be done to the entire rooms. But for personal tour to a normal budget family, this hotel is very good.