Ratings based on 116 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Toronto, Ontario

Hotel Cancelled Our Reservation

Posted Sep 20, 2017
Cons: Customer service
The hotel decided to cancel our reservation on the day of our arrival so they could accept a large group. While they transferred our reservation to a neighbouring hotel, it was an older hotel that was worn around the edges, whereas Hotel Astoria is supposed to be newer and modern. The person at the front desk simply told us of the change and stated that there was nothing more that could be done for us. No effort to compensate us at all. We made our Hotel Astoria reservation in January 2017 for a September 2017 date. To cancel our reservation at the last minute is unprofessional and thus this hotel does not deserve anything except a negative review. Thankfully the staff at the hotel we were transferred to understood that we were unhappy and tried their best to make up for this unfortunate situation.
4 out of 5
by sebastjan

Nice stay in Opatij

Posted Aug 22, 2017 on Hotels
Nice small hotel. The room is the same... we miss parking but the parking house is very close. Overall great choice and good value for money. And yes, delicious breakfast!!!
4 out of 5
by Darren

This traveler left a rating score only Posted Aug 13, 2017 on Hotels
1 out of 5
by A verified traveler

Hotel Astoria& Hotels.com a recipe for disaster!

Posted Aug 4, 2017 on Hotels
After booking the hotel one week in advance and been charged for the two nights I was about to stay there. We flew for 20 hours and drive for another 3 hours to get there at 1 AM to find out that they didn't have any room for us even though we called that evening and been confirmed that we got the room! I'm not sure who to blame Astoria hotel or hotels.com but in the end my vacation was not going well from the start I have to mention that they made arrangements for us to stay at a different hotel in town but still didn't washed away the stress they have provoked.
1 out of 5
by A verified traveler from Germany

The hotel is closed.

Posted Jun 30, 2017
Pros: Nothing
When we arrived at the hotel Astoria, we found the hotel is closed. We´ve got no information before. So we looked for another hotel. We booked the hotel Astoria via Expedia. We did not get a refund, neither from the hotel Astoria nor from Expedia. Never ever I will book via Expedia.
4 out of 5
by Danijela

All i n all great stay

Posted Jan 21, 2017 on Hotels
Apartment is very cozy for a couple, the bad is comfy and we slept tight.
4 out of 5
by Danijela

Nice stay

Posted Jan 20, 2017 on Hotels
Everything was nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2016 on Hotels