Ratings based on 519 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great hotel in central Paris

Posted Nov 28, 2016 on Hotels
Great location and easy access to the Metro.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, A warm thanks from all the 9HOTEL OPERA for this great comment. See you soon in Paris, Best regards, Vincent.L
5 out of 5
Recommended
for Everyone
by A verified traveler

A handy spot

Posted Nov 22, 2016
10 min walk in from Gare dNord and easy for Montmartre. A little further into centre but it's an interesting walk and we got the bus back. Good mix of local restaurants and bars Hotel staff helpful and friendly. Rooms are comfortable and clean with good facilities
Comment from Hotel Management
Nov 24, 2016 by Vincent.L, Hotel Management
Dear Guets, Merci beaucoup from all the 9HOTEL OPERA team, for this great review. As you say our location is good, very close to gare du nord and gare de l'est and very close to Montmartre. For the other main attractions you have the metro line 7 going directly to the louvre museum and the bus 32 direct also for the Champs Elysée and the Eiffel tower. And as you enjoyed to try the new french cuisine, you have plenty of choices around the hotel. We hope to see you soon back in Paris, Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
Convenient location as it is close to Metro station. Nice ambience inside the hotel. Room was small but cosy and clean.
Comment from Hotel Management
Nov 22, 2016 by Vincent.L, Hotel Management
Dear Guest, Thank you for taking the time to write a comment about your stay at the 9HOTEL OPERA. We are glad to see that you felt the atmosphere of our place. I hope you had a great stay in Paris which is easy to discover from the hotel due to his central situation. See you soon back, Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

My favorite little chain of boutique hotels

Posted Nov 11, 2016 on Orbitz
Pros: Cleanliness, modern look, no fills but comfortable, good locations
Cons: WOuld like an ipgrade when I booked ahead and a superior room is avaailable
In Brissels or Paris, I do not hesitate and book at 9 Hotel. Good value for the price and never a bad surprise...
Comment from Hotel Management
Nov 16, 2016 by Vincent.L, Hotel Management
Dear Guest, Merci beaucoup for taking the time to share your experience about 9HOTEL COLLECTION. We are always really happy to see loyel customers like you. For your next stay, ask for me at reception I would be glad to share a coffee with you. Best regards, Vincent.L
4 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear guest, Thanks a lot for the 4 stars. See you soon in Paris, Best regards, Vincent.L
4 out of 5
Recommended
for Everyone
by A verified traveler from Guildford

Family of 4 with two young children

Posted Oct 29, 2016
Location: Great location to get onto metro or walk to Gare Du Nord. Loads of restaurants scattered around the area.
Booked two adjacent rooms. Typical Paris hotel - petit but well appointed and with delightful staff.
Comment from Hotel Management
Nov 11, 2016 by Vincent.L, Hotel Management
Dear Kevin, Thank you very much for taking the time to share your experience at the 9HOTEL OPERA. As you have seen our location is great to discover Paris and our district is full of good food adresses. We hope to see you soon back in Paris. Best regards, Vincent.L
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Small but friendly hotel in a great area

Posted Oct 28, 2016
Hotel is in a great location just a short walk from Gare du Nord and close to the Poissoniere street with lots of lovely places to eat. Hotel rooms and communal areas are very small but tastefully done in minimalist style. Breakfast was very good with a good selection of cooked and continental options. Our room was very warm and the fan didn't seem to make much difference. However due to the great location and friendliness and helpfulness of the staff I would be happy to stay here again.
Comment from Hotel Management
Nov 11, 2016 by Vincent.L, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experience at the 9HOTEL OPERA. As you have seen our location is great to discover Paris and our district is full of good food adresses. We hope to see you soon back in Paris. Best regards, Vincent.L
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Amazing Service

Posted Oct 27, 2016
Location: There are a lot of Restaurants and Cafe the best Night Life is in this neighborhood.
First and foremost the Hotels Service was amazing! And also in a great area. The staff was very helpful to me about all of the attractions around Paris. I would like to Thank them for that. There was just one issue I had with a staff member,but come to find out it was my fault. In the States when I normally book a Hotel you pay the full amount before your stay at this hotel it is different. When I booked the room the first two nights I was only charged to reserve the room and once I arrived at the hotel I still was not charged until I checked out. Which my original stay was from October 20th - October 22nd on the 21st I payed for those nights , but I thought I payed for the 23rd - 24th. Jay brought this to my Attention,but I could not understand why I would be paying when I left now I get it so I apologize for that Sir. I also left my Credit Card if there is a way to get it back please contact me. Thank you for the Kindness Hotel 9
Comment from Hotel Management
Nov 11, 2016 by Vincent.L, Hotel Management
Dear Joshua, Thank you for this tremendous review. We are waiting for you to be back in January. Best regards, Vincent.L
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient location

Posted Oct 26, 2016
Location: Buses and metro allows quick commuting
Modern hotel but rooms very small. Friendly staff, but lacking a bit of professionalism . Quite good breakfast value.
Comment from Hotel Management
Oct 27, 2016 by Vincent.L, Hotel Management
Dear Maria, Thank you very much from all the 9HOTEL OPERA team for this good comment. We are glad to see that you liked your stay with us. See you soon in Paris, Best regards, Vincent.L
4 out of 5
by A verified traveler

Very new and clean. Friendly staff.

Posted Oct 13, 2016 on Hotels
I am in the process of clarifying my bill with them. I was asked to pay 10% more than the price I booked with Hotels.com. It will be a severe misrepresentation if my guaranteed price was without the 10% VAT.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for this review ! We are very pleased that you felt our spirit, our design and that you like our friendly staff & location ! I hope we helped you to find the solution about your invoice. Be assured that our team strives every day to do everything possible to make each of your stays fully satisfactory. We would love to welcome you back, anytime. Regards, Vincent.L