Ratings based on 253 Verified Reviews

3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from uk

No hot water!!

Posted Oct 24, 2017
At first we were happy with our room (although our toilet bin had not been emptied and was full of things I’d rather not see!!) the first morning we were there the water suddenly stopped working so I couldn’t have a shower and no reason was given. (No one answered the front desk) Then after leaving to explore for the day we came back to posters saying that the boiler had gone so there was no hot water!!! This continued till we left the following day with no apologies or offer to make up for this lack of basic eminities. No happy at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

My 3 time on this hotel always very happy

Posted Oct 10, 2017
Pros: Close to opera
Cons: Nothing
Location: Go shopping to opera
Always very happy staying at this hotel because it is close to the. It’s center
4 out of 5
by Mohammad

This traveler left a rating score only Posted Aug 5, 2017 on Hotels
4 out of 5
by A verified traveler

Good hotel

Posted Jul 6, 2017 on Hotels
Friendly staff and good area. I just wish the AC had work better.
4 out of 5
by Mark

This traveler left a rating score only Posted Jun 15, 2017 on Hotels
4 out of 5
by GEORGE

This traveler left a rating score only Posted Jan 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but excellent staff!

Posted Dec 25, 2016
Hotel is in modest condition but their staff were so helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Simple hotel near plenty restaurants

Posted Aug 29, 2016
Pros: Everything was very clean.
Cons: Air conditioning.
Location: Lots of restaurants nearby.
The hotel in general is clean. The beds were comfortable. The shower is a bit small. The AC unit is not very powerful. Overall Axel Opéra is a simple hotel near plenty restaurants.
4 out of 5
by Cherif from Uk

Posted May 31, 2016 on Hotels
Good
3 out of 5
by Andy1

Bedroom requires maintenance

Posted Apr 19, 2016 on Ebookers
Positive points - Good location, nice breakfast, friendly staff, good standard of cleaning Negative points - Room 201 requires a lot of work. Worn / peeling wallpaper, bathroom tiles in poor condition, ceiling 'sagging' in bathroom, no shower curtain, mirror frame falling apart, various lights don't work, various other electrical failures, air-conditioning makes a rattling noise but achieves nothing else, windows covered over & cannot be opened due to building work outside.