Ratings based on 1 Verified Reviews
5.0 Room cleanliness
2.0 Service & staff
2.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler from Illinois
It will be nice when it's done.Posted Jul 5, 2017
Pros: Location was great. Breakfast was good.
Cons: Customer care
We reserved the hotel based on location only. It was perfectly situated for our needs. The hotel will be nice once it's finished, but they were still painting, finishing floors, installing windows and apparently fixing the air conditioning when we were there. The staircase is a very narrow spiral staircase and housekeeping would pile clean sheets and towels on them while making up rooms and the painters covered them in plastic while painting...not very safe. The air conditioning in our room didn't work, it just made noise like it was working. We told the front desk and they really didn't seem to care.