Ratings based on 253 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

middle class's hotel.....

Posted Aug 18, 2017
Hotel location isn't good but room is not bad compared with price and quality.
Comment from Hotel Management
Aug 31, 2017 by Marie-Cécile, Hotel Management
Dear Guest, Thank you to leave a comment on Expedia.com. We are very surprised of your appreciation regarding our location because we have a very central place in Paris. 10 minutes by walk of the famous Opera place and Galeries Lafayette, 15 minutes by walk of the Louvre Museum and 25 minutes by walk of Montmarttre. We have two big metro stations at 3 minutes by walk. For your next stay with us don't hesitate to ask some recommandations at our front desk team. Best regards, Marie-Cécile reception
5 out of 5
Recommended
for Everyone
by A verified traveler from perth

Great Location

Posted Jul 24, 2017
Loved this little hotel. Location was perfect. 15 min walk to the Lourve , & close to metro station . Hotel is surrounded lots of little restaurants . Would stay here again, The staff are very friendly & helpful
Comment from Hotel Management
Jul 29, 2017 by Marie-Cécile, Hotel Management
Dear Linda, We thank you very much to leave this lovely comment on Expedia.com. In fact we have a very good central location, is the best place to visit Paris. We hope you will come back very soon in our Residence Nell and Suites. Best regards, Marie-Cécile
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice hotel in a good neighborhood.

Posted Jul 24, 2017
Very close to 3 metro stations. The bedroom is very small, the living room is OK. The small kitchen is nicely equipped. Many restaurants just outside the hotel, but the area is not busy or noisy. The staff is very helpfull.
Comment from Hotel Management
Jul 24, 2017 by Cosmo, Hotel Management
Dear Arie, Thank you for your comment. We are glad you enjoyed your stay with us, and are looking forward to welcoming you again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado mountains

Modern Paris apartment 9th arr.

Posted Jun 26, 2017
Pros: The customer service and location.
Cons: A keypad at the front door. Even though there's 24-hour reception, a keypad would be helpful.
Location: Rue Cadet is lively and convenient for purchasing food and wine. Monmartre is a 20 minute walk up the hill, the Opera House is a 10 minute walk away.
With its location, small kitchen, and comfortable beds, Residence Nell was perfect for a 4-night stay in Paris. We are a family of 3 with a 10 year old daughter, and the location was good for either walking or taking the Metro. We appreciated the efficient air conditioning, since we visited Paris during a heat wave! The staff was exceptional with helping us make dinner reservations and securing transportation to the airport.
Comment from Hotel Management
Jul 29, 2017 by Marie-Cécile, Hotel Management
Dear Guest, Thank you very much for this kind comment on Expedia.com. Our staff works all the day to give you the best service so it's a pleasure to read your message. We hope to welcome you again very soon in Paris. Best regards, Marie-Cécile
4 out of 5
by Margaret

Excellent Service and Location

Posted May 30, 2017 on Hotels
Great service. Very comfortable space with enough space to spend time inside. Loved the breakfast brought to room, and appreciated the tips from the staff about how to navigate our travel destinations. Definitely would recommend this place for comfortable and proximity. Loved our stay at the Residence Nell, and will be back.
Comment from Hotel Management
Jun 2, 2017 by Xavier, Hotel Management
Dear Margaret, We are looking forward to welcming you back! kind regards, Baudouin
4 out of 5
Recommended
for Families
by A verified traveler

Excellent value for money. Very comfortable suite

Posted May 29, 2017
Pros: Clean, comfortable and great value. Lots of good eating spots walking distance.
Cons: Need an ice machine or at minimum ice trays for the freezer in the fridge. Also, more than one key for the room.
A nice apart hotel. Comfortable. Loved the espresso machine and kitchenette. Great for families. Ok part of town. Friendly staff.
Comment from Hotel Management
Jun 2, 2017 by baudouin, Hotel Management
Dear Guest, thank you for taking the time to review your stay. Miscommunication withy the staff, we can of course have more than 1 key! kind regards, Baudouin
4 out of 5
by Emily

Highly recommend! Beautiful and modern boutique.

Posted Mar 15, 2017 on Hotels
An amazing stay at Nell! The rooms are fantastic and in perfect condition. They are very up to date with beautiful amenities. It is in a busy area with street noise, but it's a fantastic hotel!! Highly recommend!
Comment from Hotel Management
Mar 21, 2017 by Xavier, Hotel Management
Dear Emily, thank you a lot for your feedback, we are very happy you enjoyed your stay with us! kind regards, Baudouin
2 out of 5
by A verified traveler

HIDE YOUR VALUABLES

Posted Feb 27, 2017 on Orbitz
Pros: Location
Cons: Customer Service/ Service Recovery
Overall my stay at this hotel was OK. The room was clean and served it's purpose for a family of 4. It's in a good location, walking distance to many establishment. My only and biggest issue was on our last night there. I noticed that 20 Euros was missing from a bag left in the room while out. I reported it to the Front desk/Manager and they offered no apologies but instead insinuated that I was lying. I worked in the Hotel industry for 10 years and would of never handled a guest in this manner.
Comment from Hotel Management
Mar 10, 2017 by Baudouin, Hotel Management
Dear Sir, As per your comment and real time feedback, we can see you enjoyed your stay with us.Good! About the 20€ missing, i never meant to insinuate you were lying, i am very sorry if you felt that way.. I only wanted to highlight the fact that we have absolute trust in our staff, especialy houssekeeping who have been with us since the opening 5 years ago and we never ever even had one complaint about things missing from the rooms. But anyway, if you come back staying with us, we will offer you a bottle of champagne and welcome amenities kind regards, Baudouin
5 out of 5
by Scott

Excellent Apartment Hotel in Paris

Posted Jan 3, 2017 on Hotels
We thoroughly enjoyed out stay at Residence Nell and highly recommend staying there. It was like having our own apartment in Paris. The hotel staff is extremely polite and friendly. The location is excellent with a neighborhood vibe. The rooms are modern and very clean. Many English-speaking channels on the television. There are many shops, restaurants, cafes, and bakeries in the immediate area, metro stations, Hard Rock Cafe Paris and the La Fayette Galleries Mall all within short walking distance. The hotel reception staff is more than happy to assist you in any way possible to meet your needs. On a personal note, I forgot an item of clothing in the hotel room and once the hotel was notified, they quickly recovered it and graciously offered to return ship it back to me.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear Scott, Thank you! We will see you on your next trip to Paris :-) regards, Baudouin
5 out of 5
by A verified traveler

Wonderful stay

Posted Dec 21, 2016 on Hotels
Wonderful stay, great service, very nice room, very convenient for a family
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you! Have a nice holydays, Regards, Baudouin