Ratings based on 778 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Guayaquil

Posted Sep 12, 2017
When we arrived in the front desk they offered to us a package that includes a better room (élite) including breakfast, vip lounge and all the goods inside the mini bar. I asked again "are you shure" and the lady said YES. When we are checking out, in our bill apears al the charges as extras. I refuse and they was a mistake but only for the breakfast charges and I need to pay for the mini bar. I insist and the manager said that will check with the girl in the afternoon. I will not accept that charges
5 out of 5
Recommended
for Couples
by A verified traveler

Urine spots

Posted Sep 9, 2017
Pros: Very elegant
Cons: Clean the bathroom floors with somethin
Location: Lots of things to do and see
The tile floor on the toilette area was covered with old urine spots and stains...had to raise our feet when we sat down..told front desk about the issue
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Great hotel, great location

Posted Aug 17, 2017
Cons: Please reconsider the 80 euro fee/day for extra bed. Other than that ever thing was first class.
Location: Hotel is in a beautiful neighbourhood, several Paris attractions within a 15-30 min. walking distance or less. Restaurants and shopping nearby.
This hotel is located in a beautiful neighbourhood of Paris. The service provided by the staff and accommodations were first class. The location is ideal for Paris sites, restaurants and shopping all within a 15-30 min. walking distance or less.
Comment from Hotel Management
Aug 25, 2017 by Aurélie C., Hotel Management
Dear LC, Thankl you very much for your observations shared on the social medias following your stay with us. It is great you enjoyed our central location, in the heart of Paris and close to several touristic attractions, metro stations and Galeries Lafayette for shopping. An extra charge of 80 euros is applied for every guest over 10 years old, including the extra bed fees. A bientôt at the Paris Marritot Opera Ambassador! Kind Regards, Aurélie C. - Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

A Marriott close to shopping district

Posted Aug 17, 2017
Its a good hotel if you wish to be close to the big department stores of Paris. It would take roughly 20 minutes to reach the Louvre and writing walking distance for Opera and other Paris city center attractions
Comment from Hotel Management
Aug 24, 2017 by Aurélie C., Hotel Management
Dear Madam, Sir, Thank you for your feedback, it is great you enjoyed our central location in the heart of the Opera district. I hope to welcome you back for a great experience. Kind Regards, Aurélie - Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2017
It was great !!!! Located in a safe and nice area!!! I would stay there agay!!!
Comment from Hotel Management
Aug 18, 2017 by Sylvain - Guest Relations Service, Hotel Management
Thank you for your great review on Expedia ! We are pleased to see you had a great stay. It would be a pleasure to welcome you back if you visit Paris again in the future. A bientôt !
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2017
There was some damage to the walls on the floor we stayed on. The place was not as close to the St. Germaine area as we wanted, but transportation is good in Paris. The included breakfast was a perk, as the city is expensive, but the same every day.
Comment from Hotel Management
Aug 18, 2017 by Sylvain - Guest Relations Service, Hotel Management
Dear guest, Thank you for sharing your review on Expedia. I am truly sorry for the inconvenience you encountered with the damage on the walls. I shared your feedback with our engineering team who did the necessary to fix it. Your feedback allow us to improve our quality of service and I want to thank you again for sharing it. I wish you a very nice day. A bientôt !
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Wonderful

Posted Aug 14, 2017
Pros: I particularly liked the bedding and the water pressure in the shower. The included breakfast was awesome, but expensive. The staff was very nice.
Cons: I called weeks ahead to request an early check in, but upon arrival, they were not aware. I had to wait 6 hours for the room to be ready.
The location was excellent. It was very close to shopping, the Metro and many cafes. The beds were comfy. The staff was very helpful and nice.
Comment from Hotel Management
Aug 18, 2017 by Sylvain - Guest Relations Service, Hotel Management
Dear Alysia, Thank you for sharing your review on Expedia following your recent stay with us ! It is a great pleasure to see you appreciated your stay in Paris. I am truly sorry for the issue you encountered at the check-in. We did the necessary with our Front office manager to avoid the situation to repeat. I wish you a very nice day and hope to welcome you again in the future. A bientôt !
5 out of 5
Recommended
for Everyone
by A verified traveler from bay area

Nice and very comfortable

Posted Aug 9, 2017
It's located in the center of downtown. Nearby to Metro stations. Convenient to all the sightseeings. Large rooms and it's very clean and comfortable.
Comment from Hotel Management
Aug 25, 2017 by Aurélie C., Hotel Management
Dear Madam,Sir, Tahnk you for your great comment following your stay at the Paris Marriott Opera Ambassador. We are delighted to see that you fully enjoyed our central location in the heart of the Opera district as well as your room comfort. A bientôt! Warm Regards, Aurélie C. - Guest Relations manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, England.

Excellent hotel

Posted Aug 8, 2017
My husband and I stayed at the hotel for 4 nights and were very happy with every aspect of the hotel. Stylish and classy, welcoming and friendly, clean and sparkling. Our room was a good size with plenty of storage and a beautiful bathroom with a bath and a shower. I requested sponge pillows as I am allergic to feather and the request got through fine on the order form and was accommodated with no problem. Breakfast buffet had oodles of choice and was warm and tasty. We also had dinner there one night and, although there were only a few dishes to choose from, our food was delicious and presented stylishly. Would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Convenient location

Posted Aug 1, 2017
Room was comfortable and clean. Bathroom was a pain since the toilet was by the front door and the rest was on the other side of the room! Friendly staff and conveniently located to the metro and shopping.