Ratings based on 40 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Best Western from Opp, Al

On the way to the beach

Posted May 13, 2017 on Hotels
Wonderful newer hotel. Rooms very comfortable and clean. Front desk staff (Bonita) a delight, and very helpful & kind. Will return on our beach trips. Note to travelers stop and eat before arrival not much to offer around hotel.
Comment from Hotel Management
May 22, 2017
Thank you for taking the time to leave such a detailed review following your recent getaway to the Florida beaches. We're delighted to hear you plan to return and appreciate your compliments to our location, style, amenities and staff service. I have personally recognized my staff for going above and beyond for you and sincerely appreciate you sharing your experience with us. We look forward to seeing you soon.
5 out of 5
by Jason

The stay

Posted Apr 28, 2017 on Hotels
Hotel was nice and clean. There is not a lot to do or see around the area.
Comment from Hotel Management
May 6, 2017
Thank you for your feedback! We are grateful for your support and would like to thank you, once again, for sharing your Best Western Opp Inn experience.
4 out of 5
by Mike

Posted Apr 26, 2017 on Hotels
Comment from Hotel Management
May 6, 2017
We appreciate you filling our this review of our hotel and thank you again for your feedback!
5 out of 5
by Spencer

Fantastic

Posted Mar 21, 2017 on Hotels
Great hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean

Posted Mar 14, 2017
Very clean and quite. Wonderful staff. I would recommend this hotel.
Comment from Hotel Management
May 6, 2017 by Neil, Hotel Management
Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Best Western Opp Inn experience. We would like to thank you for your continued support!
4 out of 5
by Virgil

Posted Mar 13, 2017 on Hotels
Clean inside and out. Clean lobby and room was nice. Front desk clerk, Bonita, was not too friendly, especially at check-out. She was too busy trying to put out all the breakfast, so I just put the key on the front desk. All I wanted was some apple juice, for the road, but the machine was cut off, and she quickly let me know that the breakfast will start in about 10 more minutes. She could at least cut the juice machine on. Just her tone turns a customer off.
Comment from Hotel Management
May 6, 2017
We appreciate you sharing your experience of your recent stay with us. Please accept our sincere apology for not living up to our usual standard of service. Although we failed to demonstrate differently, your experience does not, in any way, represent the level of service we are capable of providing. Thank you for your feedback and we hope to have another chance very soon to show you the hospitality of the Best Western Opp Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Thoughtful Staff

Posted Feb 6, 2017
We had a great experience staying at the hotel. The staff was amazing. In fact, my son left his favorite stuffed animal in the room when checked out on Saturday. The staff collected and held it for us until we drove back through town on Sunday and picked it up.
Comment from Hotel Management
Feb 13, 2017 by Guest Relations, Hotel Management
Your review of our hotel is fantastic..... Many thanks for the delightful comments and especially for taking the time to acknowledge our efforts of getting the stuffed animal back to you!
5 out of 5
by Kevin

Very nice hotel

Posted Jan 9, 2017 on Hotels
Came in town for a wedding. Very nice hotel. Very small town. I'd recommend staying down the road in Andalusia for more options for eating, entertainment, etc.
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you for your kind comment, we are glad your wedding party had a great time. Thank you again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Florida

Very Clean, Friendly Staff, Nice Breakfast

Posted Dec 24, 2016
Pros: Nice Breakfast included.
Cons: N/A
Location: In the area for a funeral, did not have time to explore the area.
Staff was courteous , friendly and accommodating. Breakfast was included with waffles, eggs, bacon, yogurt, muffins cereal, grits, etc. Stayed one night for a funeral and would definitely stay again without hesitation.
Comment from Hotel Management
Dec 26, 2016 by Guest Relations, Hotel Management
Thank you for taking the time to share your recent experience at our Address. I am truly sorry for your loss. Your kind words will certainly be passed along to my staff. Thank you, again. We look forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, Puerto Rico

Comfy hotel with great customer service

Posted Nov 30, 2016 on Orbitz
Pros: rooms, breakfast, staff
Really enjoyed our stay-- rooms and beds were comfortable, good size bathrooms, yummy breakfast included (waffles, cereal, bagels, muffins, eggs, sausage, etc), welcoming staff-- and there's even a small exercise room and guest laundry area.
Comment from Hotel Management
Dec 2, 2016 by Guest Relations Manager, Hotel Management
Thank You for your comments and your positive opinion of our staff and amenities. We value all input and hope to see you back soon!