Ratings based on 855 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

One week visit

Posted Dec 19, 2017
Pros: Staff, location, facility
Cons: nada
Here looking for a place to rent/buy to move. Owner is upgrading the hotel. Very nice. Location is quite good, good beach. Staff has been great given that that there is construction taking place. I have stayed here on and off over the years and never been inconvenienced even with construction. It's not a five star but then it's not intended to be. New beds very comfortable.
Comment from Hotel Management
Dec 19, 2017 by Francis, Hotel Management
Thank you for taking time to post feedback on your stay! We hope you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

A over night stay but it was great

Posted Dec 19, 2017
We had a awesome view staff was very polite. Rooms comfortable and clean we will stay again.
Comment from Hotel Management
Dec 23, 2017 by Francis, Hotel Management
Thank you!
4 out of 5
Recommended
for Couples
by A verified traveler from Springfield, MO

Great location for price!

Posted Dec 11, 2017
Pros: The price in comparison to the location of the beach and shopping/restaurants. The balcony was awesome also!
Cons: Staff attitudes. The elevator is extremely slow. Breakfast was not organized and they could use another prep table in their breakfast area.
Location: It's across from a Walmart Neighborhood Market and Dollar General. Bubba's Seafood House, Live Bait and Wintzell's Oyster House (our favorite!)
We stayed in a King room with a balcony on the 4th floor. The balcony faced the gulf which was nice! It was small and really only fit two people on it but since there were only two of us it worked great. The bathroom only had a shower without a bench which was fine for us but would have been nice to know ahead of time. The room was very clean when we got there. We never let the housekeepers clean the room so I can't say how well the housekeepers were once we start staying there. The front staff were not the nicest but I wasn't staying there for them. The breakfast was a mess! The food was normal hotel breakfast but it was crazy in the area and had no where to lay anything down. Not that big of deal. They have two elevators. One on each side of the hotel. The main one is EXTREMELY slow! We needed up waiting to the other elevator as it was faster than waiting for ours. The hotel was directly facing the beach. You walk out of the hotel and you are on the beach, which is what we went for. It was also across from a Neighborhood Market and Dollar General. You did have to make a U-Turn every time you wanted to go most places since there was a median. For the price this was an excellent hotel! For a get away that you don't need a lot of attention, great option! Just for information. All brochure were located on the second floor. I didn't' find these until our last day.
Comment from Hotel Management
Dec 13, 2017 by Francis, Hotel Management
Thank you for taking time to post feedback on your stay! We will share your comments with the staff. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice beachfront

Posted Dec 3, 2017
It was very pleasant for the price with free breakfast. Will stay there again.
Comment from Hotel Management
Dec 3, 2017 by Francis, Hotel Management
Thank you for taking time to post some feedback on your experience. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Great place!! Very clean and friendly staff! Great view from the room!
Comment from Hotel Management
Nov 14, 2017 by Francis, Hotel Management
Thanks for taking time to post some feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2017
Hotel was clean, convenient, and extra supplies were available for the asking. There was always a parking space. It was nice to get a written paper with instructions for the TV and the WiFi. You do need to upgrade the pool and figure out how to keep the pastries from drying out.
Comment from Hotel Management
Nov 14, 2017 by Francis, Hotel Management
Thanks for taking time to post some feedback!
4 out of 5
by thomas

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by Camille, Hotel Management
Thanks for taking time to post some feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Prattville, AL

Shrimp Fest

Posted Oct 16, 2017
Pros: Price/location. One of the low price hotels in the area, close to everything.
Cons: Minor issues, gates to swimming pool/beach are missing security locks. We didn't have any kids but they still need to replace/repair the gates.
Location: Across the road from Wal-Mart, Winn Dixie, restaurants, liquor store and other shops.
We took our brother in-law & his wife to Shrimp Fest. Had a great time, we gave them our King bed gulf view room, since it was their first time to visit us in Prattville ! They had a great time! It was their first time to the Gulf Shores area and they fell in love with the beach!!
Comment from Hotel Management
Nov 14, 2017 by Francis, Hotel Management
Glad you enjoyed your stay! Thanks for taking time to post some feedback. We hope you stay with us again.
4 out of 5
by Andy

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by Camille, Hotel Management
Thanks for taking time to post some feedback!
5 out of 5
by karen

Amazing experience

Posted Oct 13, 2017 on Hotels
When we arrived we were immediately upgraded to a complimentary suite because he found out we were on our honeymoon. The gentleman at the front desk was very kind and polite. Before unpacking we went to the room to check everything, because I'm so peculiar and found a broken picture above our bed. We went down to the front desk to tell them and before we could get back to the room they had fixed it. This hotel was a great place to stay and had an excellent breakfast with many choices. The access to the beach was very convenient. We will be staying with Sleep Inn again in the future
Comment from Hotel Management
Nov 14, 2017 by Camille, Hotel Management
Thanks for the compliments and thank you for taking time to post some feedback!