Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by John

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
5 out of 5
by A verified traveler

Wonderful location to shops and beaches in area.

Posted Aug 8, 2016
Pros: Location, privacy and terrific staff.
Location: Lots of charming boutiques and art galleries along with terrific restaurants in the area.
I would go there again due to the wonderful location.
2 out of 5
by Sidney

Posted Aug 8, 2016 on Hotels
No services. No phones. No attendants
2 out of 5
by A verified traveler

No pull out couches, little to no housekeeping

Posted Aug 3, 2016
We booked the hotel on the assumption there was a pull out couch. We were also assured of this on the phone by staff after making the reservation. There is a couch however its not a pull out with a mattress, it's a futon. Sheets provided did not fit the futon, and the office was closed when we arrived so we had no sheets the first night. For this, we were compensated for one nights stay (a little less than what we'd actually paid). Note, housekeeping works from 9-11 only each day and does not clean your room unless you find them a request it be cleaned. When they do clean your room it is what is called "refreshing" so not a full clean. And make sure when//if you see housekeeping you get your own clean towels and instruct them to refresh your room. You're not guaranteed towels either because we asked for clean towels beach towels on our last day and were told they were in the dryer and not available. Also, for those of you who may have stayed at this hotel under the old management...the nice waterfall fountains at the back of the courtyard no longer run, and the hot tub is not running. Note office hours did not begin at 9:30 each day as listed but more like 10:30.
5 out of 5
by A verified traveler

Stylisches, sympathisches und sauberes Hotel

Posted Jul 30, 2016 on Hotels
Das 14West ist ein kleines Hotel mit nur wenigen Zimmern und einer aussergewöhnlichen Architektur. Die Zimmer sind geräumig und sehr sauber. Ideal für Familien sind der Kühlschrank und die Kochnische. Vor dem Zimmer hat es einen Tisch und Sonnenliegen. Obwohl das Hotel direkt am Highway 1 liegt, ist es erstaunlich ruhig. Sensationell ist die Nähe zum Strand (direkt auf der anderen Stassenseite). Zudem hat es einen sympathischen Einkaufsladen (Ralphs) direkt um die Ecke.
5 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
The room was really great, spacious and clean, and it was great to have covered parking available.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 24, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 18, 2016 on Hotels
5 out of 5
by Robert from Whittier CA

Great hide-away

Posted Jul 16, 2016 on Hotels
Wonderful little hide-away. Close to most Laguna Beach attractions but just far enough to offer some quite time on private outdoor patio.
5 out of 5
by Bruce from Las Vegas, NV

Park your car and relax

Posted Jul 10, 2016 on Hotels
The rooms are amazing! They thought of everything. Large comfy bed, remodeled rooms. There is parking under the hotel, be careful its a sharp turn into the lot. This place is worth the money, friendly staff, great location and an amazing room. Bring your wine and relax.