Lobby

Reviews of ALO Hotel by Ayres

3.5 out of 5
ALO Hotel by Ayres
3737 W Chapman Ave, Orange, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1138 out of 1897 reviews" "
Rating 8 - Good. 486 out of 1897 reviews" "
Rating 6 - Okay. 168 out of 1897 reviews" "
Rating 4 - Poor. 60 out of 1897 reviews" "
Rating 2 - Terrible. 45 out of 1897 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was this property is near UCI Hospital so you hear a lot of sirens. Other than that the staff is super friendly and make sure your stay is comfortable and enjoyable.
Stayed 2 nights in Mar 2024

8/10 Good

Bridgette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Leanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. I would come back. The room and property was clean. The staff was friendly. Breakfast options was good. Usual hotel scrambled eggs, sausages, hash brown, bagels, cereal, oatmeal, coffee etc. The walls in the rooms do seem thin as I heard the neighbors baby cry every 3 hours at night for a feeding but overall I enjoyed the size of the room and cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Charles

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this hotel was dog friendly with a dog friendly surrounding area. The continental breakfast was nice and the property staff were amazing. The only thing that was off was the shower pressure, as the bath pull plug wasn’t going up all the way spraying everywhere. The blankets on the bed were a bit light, pillows flat, and bed more on the firm side. Overall, a good stay for four nights.
Stayed 3 nights in Mar 2024

8/10 Good

Cora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly. It's an other building but well maintained. Pool ans hot tub are clean. About 7 mins from Disneyland. We are family of 4 and we took the Uber which was only $10 per trip. Breakfast is included and the food is not bad. Free parking.
Stayed 3 nights in Mar 2024

4/10 Poor

Pedro

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Peter, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at either Ayres or ALO when coming to Orange County because they have Tesla destination charging. This time, the room I stayed has strange shower head. By strange, I mean it's too low. Just about 5ft from the bottom of the tub. It's hard to get my head wet even I'm just 5'8.
Stayed 2 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great. Common areas needed some attention
Stayed 2 nights in Mar 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Only stayed one night for a turn around trip.
Stayed 1 night in Mar 2024

8/10 Good

Hester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely return. Free parking, the room was roomy and very clean. Staff was friendly and helpful! Area was easy to get around… suggestion is to have breakfast last until 10:00am. But. Overall I had the best experience. I have never stayed at a Ayer’s property and it did not disappoint.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge, REEDLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be returning!
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional, and knowledgeable about the area. The property is clean and has a restaurant on site. We did the breakfast in the morning and that was tasty and on time. If you want to stay close to Disneyland, but not too close this is the place to be. We will be returning in the future.
Stayed 3 nights in Mar 2024

4/10 Poor

Russelle Joanne

Traveled with family and small children
This is a real review of this hotel; bathroom very small and bathtub drainer not working. Front desk when checked-in was not friendly and she was sick. Breakfast is not all that as advertised. I rate this hotel as average not exceptional. Pros: next to fast food (Wendy’s, Starbucks etc.)., housekeeping service daily, entire property has a fresh smell and clean, air conditioning automatic.
Stayed 3 nights in Mar 2024

8/10 Good

Rakia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Quiet little boutique hotel. I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aracelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very centric. Ample rooms, very clean. Great staff. Generous and tasty breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Shelbi

Stayed 2 nights in Feb 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place
Stayed 5 nights in Feb 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a lot of research as far as best bang for my buck without skimping on quality of the hotel. This place checked all the boxes. The staff was friendly, always available and ready to help and just wonderful. The bfast was really good and had a wide variety each day. The transportation options were the best with the ART and FRAN. The hotel was roomy, clean and quiet. Plenty of parking space and in a safe area. We will definitely be coming back for our next Disney adventure! Thank you Alo staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

8/10 Good

Dreshaun

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Nailani, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 1 night. Single traveler. The room was very clean and spacious. The bed felt very fresh and comfortable. The front desk were nice. Lobby isn’t anything fancy but check in was easy and quick. Parking is onsite and very convenient. If you are looking for a room at good price, safe and comfortable this hotel a good option.
Stayed 1 night in Feb 2024

10/10 Excellent

Brando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Feb 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel its one of my go to’s when im going on a disney trip (:
Stayed 2 nights in Feb 2024

10/10 Excellent

Myla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jeremiah

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Jeremiah, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you back for an improved experience sometime soon. Sincerely,Sandra Zuno General Manager

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter, Barstow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property not to far from Disneyland! Highly recommended!!
Stayed 2 nights in Feb 2024

8/10 Good

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean and it was quite quiet throughout our entire stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaime

Stayed 2 nights in Feb 2024

10/10 Excellent

Eleazar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect very good & safe
Stayed 1 night in Feb 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing everything was nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dominick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronnie, EPA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, starting from the front desk. Also the breakfast was great. Yes I will come again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay at Alo
Stayed 3 nights in Feb 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, all people and service was excellent.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed many times at Alo and it's sister Ayres properties.... Staff is always nice and free breakfast ,wifi and parking isn't bad either....
Stayed 1 night in Jan 2024

6/10 Okay

ELAINE

Traveled with partner
Liked: Cleanliness, staff & service
Property was clean and breakfast okay. Bed was too hard and sheets and towels clean but rough. Room was cold and no extra blankets. Also no microwave.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Elaine, Thank you for your rating and review! We are pleased that you were satisfied with the cleanliness of our hotel. I sincerely apologize for any inconvenience you may have encountered regarding the comfort of our guest rooms. Our goal is to provide the most exceptional experiences, and we appreciate your feedback as we can use it to improve. If you are ever in the area again, we would love to have the chance to welcome you back for a 5-star visit. Sincerely, Sandra Zuno General Manager

8/10 Good

Stephanie

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Traveled with partner, Traveled with family
The lactation is good and safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff accommodated my request as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024