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Reviews of Motel 6 Orange, CA - Anaheim

2 out of 5
Motel 6 Orange, CA - Anaheim
3191 N Tustin Street, Orange, CA

Reviews

6.6
Rating 10 - Excellent. 93 out of 298 reviews" "
Rating 8 - Good. 59 out of 298 reviews" "
Rating 6 - Okay. 46 out of 298 reviews" "
Rating 4 - Poor. 32 out of 298 reviews" "
Rating 2 - Terrible. 68 out of 298 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Response from Brand Experience Team on Mar 12, 2024
Hi Natalie,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Tom

Stayed 1 night in Feb 2024

4/10 Poor

JOHN PAUL

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

sonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Rudy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Fernando

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 Staycation
Good stay!
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Monica

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that fancy but it was safe the room was big and clean the office man was very nice lots of food and gas close by i would definitely stay again
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 29, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

GLENN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WOULD NEVER STAY AT THAT LOCATION EVER AGAIN....
THE PLACE WAS SEEDY LOOKING,,DIRTY.......JUNKY...DIDN'T FEEL IT WAS WORTH A HUNDRED DOLLARS A NITE !!!!
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Nick

Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. The sheets were dirty, and it smelled like dog pee.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi AngelAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Priscilla

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t like the area . The bathroom towels need to be replace with new/better quality towels.
Stayed 1 night in Oct 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was given was disgusting and smelled nasty. And there was weird stains on the sheets. I told the guy who checked us in and he offered another room. I didn’t check the room as closely as I should have because I had an appointment to attend but when I got back and I went to shower I was the nasty stains on the shower curtains and makeup stains on the bed. Worse was that the air conditioning in the room smelled like pee it was so gross. I went back to the front desk and told the guy and he offered me another room or refund and I requested the refund.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Juan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Kennon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

houstis

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no thanks never again
the room was only cleaned once during my visit which was 3 days no extra towels were provided the bed was not comfortable and neither were the pillows the location was loud and frankly i was a little afraid to park my car in the parklet parking lot area i enjoy staying at motel 6's but this location for me is a never return
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Aracely

Stayed 7 nights in Sep 2023

8/10 Good

Delilah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
Quick and friendly checkin. This is my go to place when I want to get away and relax.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Edward, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Dustin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Delon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet I could hear people in and out of their rooms the door is closing but other than that it was nice no questions asked I like it.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Delon,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night stay
The room was updated and clean with every imaginable television channel you could hope for.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Shane, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

jay

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Kennon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Scott

Business traveler
Liked: Cleanliness
Ok room that was very large but there were ants in the bathroom. Trash stacked up outside rooms clearly long term guests. Good for one night at a inexpensive rate.
Stayed 2 nights in Jul 2023
Response from Nancy Y. on Aug 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Amber

Traveled with family and small children, Traveled with partner
Disliked: Amenities
The room was dirty and there were cockroaches in the beds and bathrooms. The microwave was dirty and all of our “clean” towels had someone else hair on them or had dirt stains. The same with the sheets. I wouldn’t even sleep under the sheets I laid on top and used a small blanket. I had to buy clorox wipes to clean the room and bathroom and febreez clips to use on the air conditioner because of the bad smell. I’m so disappointed with where we stayed especially for the price we paid. It was disgusting and I honestly will probably never book a motel six ever again.
Stayed 5 nights in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Amber,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Ashley

Traveled with group, Traveled with family
Liked: Staff & service
A decent stay. The staff were always willing to follow through with what we asked and or needed. If your cool with the bare minimum it’s a good cheap place to stay. We had three kids with us and didn’t feel unsafe or anything. I wish there was more options for food walking distance. But all in all not a bad place. Pretty cleanish, beds were comfy.
Stayed 7 nights in Jul 2023

2/10 Terrible

Arturo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, property conditions & facilities
This motel was horrible!! I immediately requested a refund, and went to a holiday Inn express. The room was filthy. They even went as far as remaking the beds with the same sheets from the previous guest. There was hair, blood, makeup, and who knows what else in and on that bed. The floor was dirty, the bathroom disgusting. I'm inclined to believe it's a motel that has local residents stay there. Do not book this motel!! It's plain GROSS!!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 2, 2023
Hi Gary,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and in a nice neighborhood ! Will definitely consider in the future and can definitely recommend 👍
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Robert,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean spacious room! I just wish I could have dropped off my luggage with them an hour before check in. But I overall enjoyed my stay. I will be back.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 12, 2023
Hi Gabrielle, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Alejandra

Stayed 2 nights in Jun 2023

6/10 Okay

Robert

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was dark and dismal.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Robert,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 Good

Colander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem
property is amazing service is great and peaceful
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jun 15, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just saying
Front desk was awesome at correcting a Hotel.com incorrect booking. Just saying.
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 4, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Ken

Business traveler, Traveled with pets
Liked: Staff & service, property conditions & facilities
Very Small Studio Suite with Paper Thin Walls and Ceiling Noise! Ceiling noise was very irritating when Trying to sleep!!!
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on Apr 18, 2023
Hi Ken, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem and awesome owners
Always a good stay here - owners are nice place is quiet and tucked away with no major street traffic laundry is affordable parking is easy rooms are large and clean - Overall great spot and certainly one of the best motel 6 locations in the oc area!
Stayed 1 night in Mar 2023

2/10 Terrible

Taylor

Stayed 1 night in Feb 2023
Response from Brand Experience Team on Feb 21, 2023
Hi Taylor,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Emel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
customer service was very nice
Stayed 1 night in Feb 2023
Response from Brand Experience Team on Feb 21, 2023
Hi Emel,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Kennon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal in town
Hospitality from front desk is great. Rooms are clean and functional.
Stayed 8 nights in Jan 2023
Response from Brand Experience Team on Feb 21, 2023
Hi Kennon,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 Good

Gordy

Stayed 2 nights in Dec 2022
Response from Bev on Dec 28, 2022
Hello Gordy,Thank you for your time and review. We appreciate the feedback and are glad that you enjoyed your stay. We hope to see you again, and until then, we will leave the lights on for you.Bev#Team6