Posted Jan 16, 2017
I booked this hotel through Expedia. The resort fee was mentioned but the parking fees were not. Upon check in, they informed me their parking fees have gone up from the previous year 2016 to now $18/day. My friend was meeting me there from out of town in which they told me the guest parking fee is $30/day. So not only do I have to pay to stay there, but the parking fees are 1/3 the cost of staying here, in addition to what it actually costs to book a room for a night. So now I'm paying an extra $50 I wasn't expecting to pay but then they charge you again with a parking tax (on both cars) and a "parking assesment" fee for them to access that they're overcharging you for parking. What a joke. I got out of there paying $65 for parking for one night. Not only that, they hold $100 on your account for any damages to your room, normal for hotels. In this case my hold was for $165 (deposit+parking), in which I didn't get my actual deposit back for about two weeks, a not so subtle reminder I paid way too much for an as standard as it gets "resort". Needless to say I felt very taken advantage of upon check out, they rob out of town customers to stay and park here just because they can. Kudos to your business principles. Never staying here again.