Ratings based on 2,876 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

..never again...

Posted Aug 27, 2015
Cons: renovate it and change your attitude towards your customers
...not a hotel I would recommend and stay again...first room we were assigned to was full of mold on the sealing and staff was not really friendly. manager never approached us, never apologized...breakfast was rudimentary, staff stressed out, food very average....never again...
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great for visiting Disneyland

Posted Aug 25, 2015
Pros: Location, clean and spacious rooms, helpful staff.
Cons: The hotel is in the midst of a renovation, so we expect it can only get better.
Location: Disney
Very attractive and inviting lobby. Helpful staff, good size room. We used the microwave in the lobby deli to heat up our own meals. Mini fridge worked great. Wonderful spot if you are visiting Disneyland. They have a shuttle that goes back and forth all day.
Comment from EPC
Aug 25, 2015 by Matt, EPC
Thank you for your review and recent stay with us. Please come back and see us again soon. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Disneyland

Posted Aug 25, 2015
I loved it there. The workers were really friendly. A very nice room very clean. Made me feel comfortable. The beds were very comfortable. No problems everything was perfect
Comment from EPC
Aug 26, 2015 by Lee, EPC
Thank you for the 5 star review and wonderful comments. Please come back and visit us again real soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from granada hills, ca

Perfect location

Posted Aug 25, 2015
Pros: Comfortable
Location: Close to all, Disney, convention center, restaurants, and souvenir shopping.
This is our home away from home. We visit once a month and will definetly return time and time again. Clean, friendly, reasonably priced, worth your money, and conveniently Disney located. I had a minor hiccup in the bar area during my visit but the rest of the staff made up for the incident.
Comment from EPC
Aug 25, 2015 by Matt, EPC
thank you for your comments and recent stay with us. We appreciate your feedback and hope to see you back again soon.
2 out of 5
by A verified traveler from C

Don't stay in the older section.

Posted Aug 23, 2015
The lady that checked us in had a lot of attitude. Our bathroom did not look clean and the chairs in the room had stains on them. It has the possibilities of being a very nice place. The section we stayed in needs a major overhaul.
Comment from Hotel Management
Aug 26, 2015 by Lee, Hotel Management
Thank you for taking the time to review your recent stay with us. We are currently undergoing a renovation program which entails many of our guest rooms and public areas. We apologize if we did not meet your expectations as we do our best to deliver 100% customer service. Again, thank you for taking the time to let us know how we did.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Beautiful hotel

Posted Aug 22, 2015
Feels like a 5 star hotel. It should be a 5 star! Very reasonable price and very clean and comfortable. Restaurant inside hotel also very delicious. Loved it so much we stayed an extra night.
Comment from EPC
Aug 22, 2015 by Lee, EPC
Kat on Expedia, I wish every guest would leave reviews like yours as we try very hard to meet every one of our guests expectations and it looks like we met yours. Thank you so much for the kind words and the 5 star review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Nice facilities, helpful staff, good food and the pool area was a great spot to watch the fireworks from Disneyland!!! Overall a very nice stay..... ;-)
Comment from EPC
Aug 21, 2015 by Matt, EPC
Thank you for your comments and recent stay with us, we are happy that you enjoyed your time here with us and please come back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Destin, Florida

Loved it!

Posted Aug 21, 2015
Absolutely loved my stay here. The staff are super friendly, including the bartenders Cynthia and Jose. Who made our entire trip. Greatest bartenders I have met in California, and one of the many reasons I will definitely be coming back.
Comment from EPC
Aug 24, 2015 by Matt, EPC
Thank you for providing your comments on your recent stay with us. We are so pleased that you enjoyed your stay, our staff and bartenders while you were with us!! We appreciate you taking the time to let us know about your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Low price great quality

Posted Aug 21, 2015
Low price great hotel. Shuttle a big plus. We had a renovated room and it's a relax and chilled hotel.
Comment from EPC
Aug 24, 2015 by Matt, EPC
Thank you for providing your comments on your recent stay with us. We appreciate you taking the time to let us know about your stay!
1 out of 5
by A verified traveler from s

Bad experience

Posted Aug 21, 2015
My family and I did not have a good experience at this hotel because the room I wanted was incorrectly advertised and it was from old pictures. The room looked like it was for four people but it was actually for three, but because they didn't update their pictures I didn't know so I had to try to get another room for a different price. The new room we got was not comfortable at all. The air conditioner wasn't working properly, we couldn't change the temperature or turn it off so our room was freezing cold all night and my family could not not sleep comfortably. I went to use the hair dryer and it was filled with dust when I turned it on. I went to use the tub and it was rusty and there were hair from the previous guests around the tub. I went to point these out to the manager would have rather had a comfortable room because we were on vacation and we traveled far to stay there so we were reply looking forward to our stay here.
Comment from Hotel Management
Aug 25, 2015 by Matt, Hotel Management
Thank you for providing your comments on your recent stay with us. We are sorry that you feel your booking experience didn't meet up to your expectations. We have provided appropriate photos to depict the actual room you are booking online. Additionally the provided room descriptions detail the max amount of guests per room. We do apologize if this wasn't clear. We will also share your comments with the engineer team manager for review. We appreciate you taking the time to let us know about your stay!