Ratings based on 778 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Feb 13, 2017
Comfortable and look Ed it had a Starbucks inside.
Comment from Hotel Management
Feb 16, 2017 by HotelMgmt, Hotel Management
We’re pleased that you enjoyed our hotel and found our location convenient to nearby attractions. We hope that you were able to enjoy our Starbucks, as our fabulous baristas are sure to make your day! Thank you for staying with us, we hope to see you back at the Marriott Suites Anaheim soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Great for disneyland

Posted Feb 10, 2017
Good hotel if you are going to Disneyland perfect ubering distance
Comment from Hotel Management
Feb 14, 2017 by HotelMgmt, Hotel Management
Thank you for your review. We’re happy to know that you had a great stay with us. We love being so close to Disneyland and offering our own shuttle should that be a preferred option to Uber next time. We hope to see you again at the Marriott Anaheim Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice hotel close to Disney

Posted Feb 9, 2017
Cons: The shower head was spraying water everywhere!
Location: Disney Land, Outlet Mall, Sight Seeing and lots of Restaurants
We had an issue with a screaming child in the room next door and the manger handled the situation promptly by switching our room and bringing someone to move all our luggage. The room was very clean and the whole staff was extremely pleasant. Would highly recommend the stay here.
Comment from Hotel Management
Feb 10, 2017 by HotelMgmt, Hotel Management
We’re very pleased that you had a great stay. We understand the importance of rest and relaxation, so we’re very happy to have corrected an uncomfortable situation! Thank you for your kind words about our excellent staff as well as our hotel and location. We look forward to your next stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Torrance, CA

Unexpected Pleasure

Posted Feb 8, 2017
Pros: The people who are working in the lobby, gift shop, and events desk were wonderful.
Cons: Room cleaning service.
Location: Anaheim events center, close to food courts, shuttle to Disneyland.
I was expecting to stay at Anaheim Marriott where I was presenting at a conference. However, I was pleasantly surprised at the lovely accommodations when I arrived at the Marriott Suites. It was my mistake when booking, by not being clear where my conference was located. In fact, within walking distance there are three Marriott options. The only reason that I rated the room cleanliness poorly was because until mid-morning I hung a "Do Not Disturb" sign to get ready for my presentation without housekeeping knocking. However, I left the room well before noon and the service was never completed. I came back to unmade bed, no towels, and stuffy room from shower many hours before. I would have expected that the service would have known to check back before closing their shift. When I called to the front desk upon returning to my room in the evening, they were able to send up towels. I don't know about you, but I enjoy staying at a hotel where the bed is made and the room is fresh upon return. That was my only disappointment. The room itself is well appointed. I loved the doors to close off the bedroom from the living space. It is a place I would return to for a family group - especially with the Disneyland shuttle service, too.
Comment from Hotel Management
Feb 10, 2017 by HotelMgmt, Hotel Management
We’re glad to know that you had an overall pleasant stay and that you found our staff to be wonderful. I apologize about the housekeeping issue, but I will share your review with our team as we are always seeking ways to improve. We look forward to having you back for a Disney vacation next time!
3 out of 5
by A verified traveler from las vegas

Should not be called a Marriott.

Posted Jan 30, 2017
Hotel staff was wonderful. Hotel room not very clean. Food quality was bad. I found many hairs in the breakfast potatoes during breakfast buffet. The hotel room had a broken phone upon checking in. The heater had issues and the shower was clogged. There were many crumbs on the pull out bed. The hotel staff were quick to fix many of the promblems quickly. I expect more from the Marriott brand. We stay in Marriott whenever we can. I believe this place doesn't fit the standard.
Comment from Hotel Management
Feb 1, 2017 by HotelMgmt, Hotel Management
I’m pleased to know that you had a wonderful experience with our staff and they could take care of the inconveniences you experienced. We apologize for missing the mark on these aspects, as this is not standard to our hotel. I hope that you give us another chance to prove this to you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
We stayed one night for our daughter's event on a Saturday. All the other less expensive hotels were all booked. The room was very spacious.
Comment from Hotel Management
Jan 25, 2017 by HotelMgmt, Hotel Management
We greatly appreciate you choosing to stay with us and hope you had a wonderful time at your daughter’s event. We’re happy that you found your room to be spacious as our goal is to provide a comfortable stay. We hope you will stay with us again at the Marriott Suites Anaheim.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Just a few things not sure way we pay 15$ a night for parking plus we have to pay 6$ a person each day for the shuttle to and from Disney. The rooms we overall OK the shower didn't work right, carpets had red stains allover. I.would think they would have the rooms a bit cleaner with the price we paid..
Comment from Hotel Management
Jan 26, 2017 by HotelMgmt, Hotel Management
We sincerely apologize that our hotel was not up to your standards and found the parking and shuttle fees to be higher than expected. We will be sure to share your concerns about the cleanliness of your room with our staff. We do hope you consider staying with us again in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Turlock, Ca.

Close to Disneyland.

Posted Jan 17, 2017
Pros: Clean,
Cons: Customer service was ok.
Location: Across the street from good restaurants and a department store.
We were happy with this hotel which was close to Disneyland, our vacation destination.
Comment from Hotel Management
Jan 18, 2017 by HotelMgmt, Hotel Management
Thanks for your review, Judy. We’re pleased that you enjoyed our hotel and found the location close enough to Disneyland. I must apologize if we fell short of excellent service, as that is not the standard here. I do hope you stay with us again so we can prove this to you.
2 out of 5
by A verified traveler

Extremely Dirty

Posted Jan 17, 2017
Pros: Room size
Cons: Definitely Cleanliness!!!
Location: The location is by restaurants and not too far from Disney
Our family just returned from Disneyland where I rented 2 hotel rooms at the Anaheim Marriott Inn and Suites. We have stayed there in the past and enjoyed the staff and the large rooms. This time we stayed there and both of rooms were disgusting. All of the coffee tables, end tables had sticky pop on them not even wiped down(that was in both rooms), the door to get into the room was sticky and grimy and nasty to touch, the door on the cabinet to open the fridge was sticky and grimy, there was toothpaste stuck on the wall in the sink area, an old cookie was sitting on the floor by the night table, the carpets in both rooms had an a huge build up of dusk and grime all along the edges, and by the toilet there was what looked like blood stains on the wall. Also the inside door handle came right off into my husband's hand when he shut the door. The other room was grimy and filthy as well and one day my mom went into her room and the maid had left a white towel with dirty brown marks all over in her sink - really gross. The first day I told the front desk about the dirty room and they sent someone up who didn't speak english so it was a bit of a challenge, but she did try to wipe the blood stains off the bathroom wall obviously they had been there for a while as they did not come off. I more than once told the front staff the rooms were very dirty and they just kind of ignored it. I would not stay or recommend this hotel to anyone until it is cleaned up
Comment from Hotel Management
Jan 20, 2017 by HotelMgmt, Hotel Management
Thank you for your review. Your comments will be taken very seriously as we strive to provide a quality, luxurious stay at our hotel. This experience is not common to this hotel and does not reflect the standards we hold ourselves to. We truly apologize for any inconvenience you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean Room

Posted Jan 10, 2017
Pros: The room was bigger than we expected, beds really comfortable.
Location: Really close to Disneyland and 20 minutes away from Knott's Berry Farm.
Nice hotel, better than we expected. Staff very friendly. $15 dollar for general parking.
Comment from Hotel Management
Jan 12, 2017 by HotelMgmt, Hotel Management
It is our goal to ensure that you have a comfortable and convenient stay with us. We’re happy to know that our hotel exceeded your expectations! We look forward to having you stay with us again soon at the Marriott Suites Anaheim.