Ratings based on 1,960 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Orange County, CA

Dirty Hotel - Very Understaffed

Posted Jul 26, 2016
Pros: The staff.
Cons: Cleanliness of the hotel and hotel rooms.
Location: The hotel was approximately 2.5 miles from Disneyland and all the other attractions.
When we arrived at the hotel and pulled-up to the Valet Parking, there was no one to great or help us. After almost 10 minutes we went in to the registration desk for help. We were able to get checked-in by the nice person, but the Hotel Manager was acting as the Bellman and Valet. We finally got help from him to our room but the process took about 25 minutes when there was no line or other customers present. Our room was very dirty complete with hair on the bed pillows, sick and bath tub. There was even a Calvin Kline pant sticker stuck on the bedroom door. We stayed two days and informed the staff of the issues, but the sticker was still there when we checked-out. There were food trays in the hallway all the time which smelled bad when the aromas mixed. I can only assume they retrieve the trays once a day. I can say that the staff was very friendly and helpful, but they seemed very harried all the time.
Comment from Hotel Management
Jul 29, 2016 by HotelMgmt, Hotel Management
We are truly disappointed to read about your encounter. It is never our intent for our guests to experience anything other than the best in all ways and your comments have been shared with the head of our housekeeping as well as our management team. We hope to regain your trust in the future.
4 out of 5
by A verified traveler from Lomita, CA

Weekend visit

Posted Jul 25, 2016
It was a pleasant stay. Very close to Disneyland which is why I selected it. We just had a problem with the tub, it wasn't draining properly.
5 out of 5
by A verified traveler from Saskatchewan, Canada

Nicely decorated, clean, good location.

Posted Jul 23, 2016
Wonderful staff and shuttle drivers made the stay very good
Comment from Hotel Management
Jul 25, 2016 by HotelMgmt, Hotel Management
We are so glad you enjoyed a pleasant stay at the Marriott Suites Anaheim. Our location makes it easy to get to Disneyland and our shuttle service to the park ensures even more convenience. Thank you for your feedback for our efforts. It is our hope you will visit again.
3 out of 5
by A verified traveler from ohio

Good location , everything costs extra

Posted Jul 17, 2016
Very nice hotel in a good location just minutes away from Disneyland. Our suite was fine, though the bathtub was slow to drain and the faucet tub was loose. No complimentary amenities. Wifi has a fee per device per day, and there is a charge for breakfast
Comment from Hotel Management
Jul 18, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your impressions of our Anaheim hotel. It is great to know you enjoyed our location. Please know that our team is always available to help and we will share the maintenance issues you encountered with our team. We hope you will consider another visit in the future.
5 out of 5
by A verified traveler from san francisco ca

great hotel, got bumped first night

Posted Jul 14, 2016
Pros: the room was amazing comfortable and too clean
Cons: not bumping people that have fully paid in advance
Location: disneyland and lots of shopping
so after getting there at midnight, i was told that i had to go to another hotel down the street as they sold out. they also said that they did have 3 rooms but were for platinum members. unbelievable first time i ever had been bumped even though i paid in full thru expedia over a month ago, other than that the hotel is fantastic
Comment from Hotel Management
Jul 18, 2016 by HotelMgmt, Hotel Management
We are so glad you valued our comfortable, fresh guest rooms. Please know that we truly regret any inconvenience that you encountered at check in, however. We can understand your frustration and ask that you accept our apology for any inconvenience. Thank you for reaching out to us.
3 out of 5
by A verified traveler from T

Good Hotel close to Disneyland

Posted Jul 11, 2016
Hotel was a good Value and really close to Disneyland. The beds & pillows could be upgraded. The shower head needs to be replaced. Overall a good place for my family.
Comment from Hotel Management
Jul 11, 2016 by HotelMgmt, Hotel Management
Nothing could please us more than to hear that you enjoyed your stay with us at the Marriott Suites Anaheim. We’re glad our location was convenient for your family trip to Disneyland. Thank you for your feedback and we look forward to your next visit.
1 out of 5
by A verified traveler from Anaheim

Locked us out of our room every day!!!. AC DIDNT

Posted Jul 9, 2016
Locked us out of our room every day!!!. AC DIDNT work!!!! Worst experience ever!! Wifi expensive!
Comment from Hotel Management
Jul 12, 2016 by HotelMgmt, Hotel Management
It is very disheartening to learn that you encountered any difficulties during your recent stay. Please accept our sincere apologies for any inconvenience. We do hope that we may have another opportunity to welcome you back and exceed your expectations. Thank you.
4 out of 5
by A verified traveler

Close to Disney; price value!!!

Posted Jul 6, 2016
Compared to "on-site" properties, this one is well worth the short commute to Disney!
Comment from Hotel Management
Jul 6, 2016 by HotelMgmt, Hotel Management
We are excited that you enjoyed your stay with us at the Marriott Suites Anaheim for your Disneyland trip. It’s wonderful that you found our location convenient and at a great value. Thank you for sharing your feedback and we hope to welcome you back on your next trip.
4 out of 5
by A verified traveler from New Jersey

Very nice hotel close to everything. Great staff

Posted Jul 2, 2016
The staff was very friendly and helpful. The hotel was clean and had plenty of room. Our stay was excellent. We went to Disneyland and angels game from there and even up to Hollywood studio tours. Great spot. Would definitely stay there again.
Comment from Hotel Management
Jul 5, 2016 by HotelMgmt, Hotel Management
Nothing could make us happier than to learn that you had such a wonderful time during your stay with us at the Marriott Suites Anaheim and found our location a perfect place to visit nearby attractions. Your compliments for our staff is appreciated and we look forward to your next visit.
4 out of 5
by A verified traveler

Posted Jul 1, 2016
Its okay, but they don't offer breakfast and charge a lot for parking. For parking if you you drive in and go to Disney you must pay hotel parking and Disney parking
Comment from Hotel Management
Jul 5, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your feedback with us. Our hotel does offer shuttle service to Disneyland for a nominal fee that may be more affordable for you next time. We do apologize for any inconvenience and hope that upon your next visit we can improve your experience.