Oasis Amongst A Major Tourist Hub
Posted Sep 19, 2016
This is a stunning hotel in the middle of a really busy tourist hub not far from Disneyland. It's top quality all the way. Check in was easy, warm cookies on the counter, parking right near the door and that was before we even got to our room!
It was a very warm day in LA when we arrived and when we first walked into our room it was quite hot but the air conditioning was surprisingly powerful and had it cooled down to the point of needing a jumper in no time. The bed was unbelievably comfortable, there were USB and power points in each lamp next to the bed for easy charging of our devices and the room and bathroom was extremely spacious. It was very quiet from both hotel and outside noise and was like a little relaxing bubble away from the rush of Disneyland.
We spent 4 nights here and despite all of the above, the Ayres Hotel's biggest assets is their reception staff Ken & Jason. We had 2 rather embarrassing incidents, 1 requiring a major clean up in the lobby and nothing is ever too much of an ask for these guys and they do it with a smile always. They should definitely be recognised for their service to customers.
The only thing that could possibly improve is the water pressure in the shower and a bit of a boost in the wifi as it's quite slow in peak times when many guests are in their rooms using it but definitely still useable.
Highly recommend this property for all travellers.