Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Texas

AMAZING!!!!

Posted Aug 7, 2015
Pros: EVERYTHING!!!!
Cons: Office hours could be a little earlier, as well as breakfast. For us, 7:30 is late.
Location: Beach; dining; shopping; relaxing!
We LOVED this hotel!!! It has a GREAT staff; great atmosphere; and great breakfast! Rooms were spacious and clean. It's right across from the beach and there are several sitting areas: some facing the beach and others in gardens throughout the property. We're already planning to book here the next time we visit Dana Point.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient & Peaceful

Posted Aug 2, 2015
Pros: Peaceful courtyard and cleanliness. Hotel staff very friendly and helpful.
Cons: Train runs by the front of hotel, but you get used to the noise.
Location: You are not able to cross the highway to access the beach, you must walk South to the overpass.
Stayed in hotel for one night with my two children (ages 14 & 16). The location was perfect for our drive North. The hotel is owned by a lovely family and Fernando was extremely helpful. The hotel is peaceful with it's courtyard, seating and art sculptures and fountains. Room was very clean and mini frig and microwave was available. Loved sitting in courtyard with my morning coffee. The hotel provides continental breakfast and parking is available on lower level.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 29, 2015
Pros: Friendliness of the staff, we felt very welcome!
Beautiful area, across from the ocean. Restaurants within walking distance. Easy access to the beach area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach.

Posted Jul 13, 2015
Pros: The staff was very nice and helpful. The ocean view from the sundeck was beautiful! The room was clean and comfortable.
Cons: $14.00 "resort fee". This hotel was nice but far from a "Resort". Why not tell the truth, $14.00 for parking and breakfast?
Location: The ocean view was wonderful.
The staff was very nice. They were very attentive at breakfast and tried to make everyone comfortable. The hotel was clean and the ocean views were wonderful. To access the beach it was a short walk because there is a fence and railroad tracks. We were not disturbed by the train. There is no pool and only a small Jacuzzi so not much to do, but we did sightseeing and went to the beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2015
Pros: The music playing throughout the walkways, the grounds. Staff were super nice.
We were pleasantly surprised. It's just too bad it's right on the highway, which interferes with the sound of the ocean waves, but not much they can do about that.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Pleasant hotel within walking distance of Doheny

Posted Jun 28, 2015
Our room had vaulted ceilings and plenty of space for our family of four. The management was always friendly. Parking in the parking garage below was convenient. The outdoor common areas were a nice place to relax outside.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Nice Hotel.

Posted Jun 27, 2015
Easy access to beach, town, and dining. Sheets were rough but the room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas NV

Very clean.

Posted Jun 14, 2015
Only stayed 1 night but we would definitely go back. Very close to public beach. Nice room.
5 out of 5
Recommended
for Couples
by Diana from San Diego

Perdect for our Romantic Getaway!

Posted May 29, 2015 on Hotels
super comfortable bed, great spa, and beautiful view!
2 out of 5
by A verified traveler from Dallas, TX

Extra Fees for what?

Posted May 24, 2015
Upon arriving to check in, the front desk told us we he wouldn't have anything ready for 3 more hours. Understandably so because we were there early, BUT there were only about 5 cars in the entire parking lot. He then informs us that there is an extra $10 charge per person... Huh? It was my husband, me, and our one year old, we booked one room with two beds, so why the $10 charge? Then the $14 resort fee, are you kidding me, resort? I've stayed t plenty of resorts, This is a best western, NOT A RESORT! Our room overlooked a garden, which was a 1980s fountain, with some old stones and dead grass. Hardly anything garden like about it. The room smelled like poop and come to find out our other view was a nice sewer tunnel, classy! This is my first and last time booking a sub par room. The only good thing about the stay was the comp breakfast, but it's not really comp if you're paying per person plus a bogus resort fee. Learned my lesson. PS there was an older Asian lady making waffle mix in a random closet, while another man was telling her to hurry and make some more.