Lobby

Reviews of Best Western Plus Meridian Inn & Suites, Anaheim-Orange

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 329 out of 1013 reviews" "
Rating 8 - Good. 240 out of 1013 reviews" "
Rating 6 - Okay. 174 out of 1013 reviews" "
Rating 4 - Poor. 130 out of 1013 reviews" "
Rating 2 - Terrible. 140 out of 1013 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Melissa, Oxnard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights over a weekend and left Monday. We opted for the late checkout at 1pm. They have a 3pm option too, both for a fee. Since we checked out at regular time they refunded the late checkout fee. Every hotel should adopt this service. The best thing about the hotel chain to me are the beds and pillows. I know I’m going to get a comfortable and good night’s sleep at any Best Western. We all did. I like the private room option that separates it from the kitchen and living area. The breakfast was delicious. This hotel was in a good location, within walking distance of the Orange County Outlets and a close drive to the highway. It was quiet in the hotel and in the area. The Wi-Fi did not work even after notifying the front desk. The bathroom had pumps in the shower for body wash, shampoo, and conditioner, but they were out. I went to the front desk to let them know and requested other items. They accommodated quickly. Good TV channels, but the guide didn’t work so we had to scroll through to find them. Kitchenette is a great feature, however, without providing the appropriate supplies, it’s not useful. Nice room, but it needs touch ups. For example, paint chips and rugs unraveling, the doors to the bedroom don’t close fully, the toilet paper holder didn’t close properly, making the roll fall off with the slightest touch. So overall, nice place, that needs improvements to earn the price per night. I do recommend the chain and the hotel, with the needed improvements.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the breakfast and staff were so accommodating.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sydney

Stayed 1 night in Mar 2024

8/10 Good

Ernesto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet all expectations.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Ramona

Business traveler
Liked: Staff & service
A roach by my bathroom door bummed me out when I checked in. Otherwise it was fine.
Stayed 1 night in Mar 2024

4/10 Poor

mor

Business traveler
The room Wi-Fi very very poor need to use it spot to connect. Cleaning the room by request. No Waredrobes very disappointed from what I get. Approached the staff they can't help.
Stayed 4 nights in Mar 2024
Response from Manager on Mar 21, 2024
My apologies for the internet connection being slow during your stay. We are working on getting more routers through the property. We do not clean the stay over rooms everyday but do clean them upon request every other day. I am sorry your room was not cleaned during your stay if that was the case. We will do better in communicating that at the front desk. The rooms renovation removed the drawers and now have shelves in the closet area. I do hope you will decide to give us another try should you find yourself back in this area.

6/10 Okay

Kevin

Business traveler
No room cleaning, tub didn’t work but otherwise ok
Stayed 2 nights in Mar 2024

6/10 Okay

Sylvia

Stayed 3 nights in Feb 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Nike was great she make everything a good experience
Stayed 1 night in Mar 2024

8/10 Good

Evelyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind. The property is well maintained. Nice to having a microwave in the room and enough space for kids to not feel confined
Stayed 6 nights in Feb 2024

6/10 Okay

Kimary

Traveled with group, Business traveler
Hate that there is no outside window, only tiny one that everyone walks in front of. Like staying in dungeon
Stayed 2 nights in Feb 2024

10/10 Excellent

Sal

Stayed 1 night in Feb 2024

10/10 Excellent

edgar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, and good for the price !
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all of the above comments.
Stayed 1 night in Jan 2024

10/10 Excellent

Edgar

Stayed 1 night in Feb 2024

10/10 Excellent

Viviana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good/variety breakfast options. Art bus is right in front of the hotel for Disneyland. Convenient place to stay for a quick trip
Stayed 2 nights in Jan 2024

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the free breakfasts, the space of the suite and the bathroom as well. The place we need to go to was 5-10 minutes away so this hotel was really convenient. I needed a place for hair and make up and I called them if it was ok and they said it was alright. They were responsive as well on the phone as there was some noise upstairs above us at 11pm, appeared to be guests with kids running and got resolved. I usually don’t report if it’s minimal noise but these were successive thumping sounds and we couldn’t sleep not the hotel’s fault though.
Stayed 2 nights in Jan 2024

10/10 Excellent

joseph

Stayed 1 night in Jan 2024

10/10 Excellent

Jesus, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Nathalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Alma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall we had a good stay. A few things if you are looking for a quiet stay this is not it. You can hear all the walking from the room above and anytime anyone showers you can hear a loud vibration in the walls. The staff was friendly but did not now how to schedule the ART transportation. They gave us a pamphlet and said they didn’t know how it ran. Breakfast was decent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
🏆

10/10 Excellent

Denis

Nicly redone
Stayed 1 night in Jan 2024

6/10 Okay

Ian

Stayed 1 night in Jan 2024

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, rooms are clean, will come back again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Faith

Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

6/10 Okay

Chesca

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room was dirty. Bathroom hadn't been cleaned. Brought in my own blankets form car since sheets had stains. Stayed there to be close to hospital for family emergency but would not stay there again. Staff was nice.

8/10 Good

Jaspinder

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
5-stars, the room was well maintained and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi
Stayed 1 night in Dec 2023

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Giselle

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
My honest December 2023 review
Overall the hotel when you walk into the main lobby is nice clean and pretty renovated My friends and I decided to have a small 2 day trip to Cali and book the 2 queen suite When approaching the front desk the check in people were nice and friendly no complaints there -it’s when we went to the room I noticed a few things -The hotel bed them selfs were clean all the way though im the type of person to check the sheets and everything before I get to a hotel bed living in Vegas it’s became a habit .The couch was dirty and had noticeable stains on them the cushions weren’t even put back properly just kinda sloppy put on, the kitchen was clean but the room its self didn’t “feel” clean if that makes sense the floor definitely wasn’t fully vacuumed and the floor in the kitchen felt sticky the doors didn’t close all the way correctly in the bathroom and to the bedroom it’s self it also had noticeable diy paint job though out the room which made it noticeable. If you are the type of people who like to walk around with the socks on I wouldn’t. I’m very big on clean bathrooms and honestly if you are a person who is a bit on the heavier side I wouldn’t recommend the standard rooms they were cramped. My boyfriend and friends had a hard time moving around in there and the shower? it was a nice size but didn’t drain and also basically jabbed your back and if you didn’t have the water on the cold setting you were showering in literal scorching HOT water that burned you. I would say more
Stayed 2 nights in Dec 2023

10/10 Excellent

napolion, porterville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

claudia

Disliked: Staff & service, property conditions & facilities
My family and I came for a family vacation. The rooms smelled terrible even after room service and many of the doors in the room are broken not to mention terrible customer service
Stayed 4 nights in Dec 2023

6/10 Okay

Veronica

Stayed 1 night in Dec 2023

8/10 Good

Reem

Stayed 3 nights in Dec 2023

6/10 Okay

KYUNG

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Abdelmoumin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023

8/10 Good

Daniel

Stayed 4 nights in Nov 2023

10/10 Excellent

Jaquelinee

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in after midnight. I called ahead to let the front desk know and they were friendly and accommodating. Room was clean and spacious.
Stayed 1 night in Nov 2023

8/10 Good

Saul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunate disappointment
Unfortunately we had a pm arrival, once we settled in one of our TVs did not work. The staff were great, came out to fix but it was not-a-fixable issue. We were kindly informed we would get a compensation. We were going to call in a night, but nope, a cockroach, while calling front desk, another cockroach. We re-packed and we’re provided a new room, in a completely different building. Had the same building been our only option, we would have left. Compensation was given, no issue in new building.
Stayed 2 nights in Nov 2023